Get Paid $5 for 2 Minute of Your Time (Fully Online) (Phoenix, az)

Bilingual Technical Support Specialist Location: Onsite in Jericho, NY for 1 month (then fully remote) Training Hours: 10:00 AM – 7:00 PM Post-Training Shift: 3:00 PM – 12:00 AM (Midnight) Pay: $22.00 – $26.00 per hour Job Type: Full-time About Valor PayTech Valor PayTech is a fast-growing FinTech company delivering secure, all-in-one payment technology solutions for ISOs, merchants, and entrepreneurs. We foster an innovative and collaborative culture where employees are encouraged to grow, share ideas, and advance their careers. Position Overview We’re seeking a Bilingual Technical Support Specialist to join our team and provide exceptional support to our customers. This role involves troubleshooting hardware and software issues, configuring payment terminals, and ensuring a seamless experience for merchants using our products. Fluency in both Spanish and English is required. Key Responsibilities Provide technical support for Valor PayTech’s products and services to merchants and partners Troubleshoot hardware and software issues with urgency and accuracy Configure, program, and deploy payment terminals and software Respond to customer inquiries via phone, email, or chat Maintain strong relationships with merchants and ensure satisfaction Collaborate with internal teams to resolve escalated issues Document support activities and contribute to knowledge base updates Qualifications Minimum 2 years of technical support Bilingual in Spanish and fluent in English (required) Familiarity with POS systems, payment hardware/software is a plus Experience in computer support or onsite technical roles Proficiency in Microsoft Excel and Outlook Strong problem-solving and troubleshooting skills Excellent verbal and written communication skills Ability to learn quickly and adapt in a fast-paced environment Detail-oriented, organized, and self-motivated Benefits Competitive hourly pay ($22–$26/hour) Medical and dental insurance (multiple plan options) 401(k) with up to 4% company match Flexible paid time off (PTO) Career development opportunities in a growing FinTech company!

Full job description Valor PayTech is a rapidly-growing FinTech offering innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. We are seeking a Technical Support Specialist to assist customers by providing product and service information and resolving technical issues. Job Responsibilities: Deliver comprehensive technical support for company products and services to both existing and prospective customers. Apply strong knowledge of payments concepts, hardware components and software applications. Program, configure and deploy merchant terminals and software. Provide frontline customer support, including hardware/software troubleshooting and diagnosis. Effectively handle both merchant requests and product issues with a keen sense of urgency, ensuring timely resolution. Establish and maintain relationships with merchants. Requirements and Qualifications: 2+ years' customer service experience providing technical support required Knowledge of POS (point of sale) industry hardware, software, and procurement a plus Related experience in the computer technical support field, onsite technician experience a plus Proficient in Microsoft Excel and Outlook required Proven ability to work in a fast-paced and dynamic environment Must be able to adapt and learn new skills in a fast-paced industry Excellent communication both oral and written Self-motivated, team player, detail-oriented, and well-organized; Passion for technology and desire to solve problem Learn and utilize software programs quickly and efficiently Superior problem-solving and troubleshooting skills This position offers a base pay in the range of USD $22-26 hourly plus a comprehensive benefits package including: Medical/dental with choice between plans Flexible PTO Retirement benefits; 401k with up to 4% employer match Valor PayTech offers an innovative, collaborative culture where employees are encouraged to share ideas. We strive to promote from within and offer opportunities to learn and progress your career in a dynamic, fast-paced environment. Job Type: Full-time Pay: $22.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Experience: technical support: 2 years (Required) Ability to Commute: Jericho, NY 11753 (Required) Work Location: In person

POSITION SUMMARY: This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed. RESPONSIBILITIES: Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems Answer phone calls from classroom spaces and provide remote assistance as possible Dispatch to classroom spaces to provide immediate onsite service as required Document service issues and problem resolutions in the service workflow system Accomplish preventative maintenance tasks as assigned, usually twice per year Installation of equipment as needed, Projectors, LCD panels, rack equipment such a, Switchers Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac System Commissioning and Training/Instruction in the use of the MM and AV equipment Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture. Videographer services and general event support Videotaping services as requested, class lectures, seminars, events during the regular academic day, as well as after hours Timely processing of the video as required to provide the requested format/copies for the customer Set up / take down of equipment in support of events, including Board of Trustees meetings. QUALIFICATIONS: Thorough knowledge of the operation of multimedia and a/v system equipment, including: Projectors and/or LCD panels Room sound systems (Playback and Live Audio) Media playback AV Control systems (AMX and Crestron) Video Switching Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS) Ability to analyze and solve complex problems, troubleshooting equipment failures Ability to perform under limited supervision. Independent problem-solving ability is critical Ability to perform in stressful situations while supporting events with several moving pieces Excellent interpersonal, analytical, problem solving, organizational, and communication skills Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut Familiar audio systems: mixing consoles (analog and digital); wireless microphones Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing EDUCATION & EXPERIENCE: High School diploma or equivalent Some college or professional trade training in electronics or audiovisual systems preferred 2+ years of technical service responsibilities associated with multimedia and/or a/v systems WORK HOURS: Full-time, non-exempt position Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

We’re seeking a highly skilled AI Engineer. Our client within the technology space is offering innovative projects that solve real-world problems with AI. This role will provide opportunities to work with cutting-edge technologies and deliver impactful AI solutions. Key Responsibilities: Develop, train, and deploy machine learning (ML) and deep learning models to solve industry-specific challenges. Design scalable data pipelines and preprocess datasets for training and inference. Collaborate with cross-functional teams to integrate AI models into existing systems. Research and implement state-of-the-art algorithms for areas like NLP, computer vision, predictive analytics, and generative AI. Conduct error analysis and improve models to address bias, fairness, and explainability. Document technical processes and results, ensuring knowledge sharing within teams. What We’re Looking For: Technical Skills: Proficiency in programming languages like Python, R, or Java. Hands-on experience with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Strong knowledge of data preprocessing, feature engineering, and model evaluation metrics. Expertise in at least one domain: Natural Language Processing (NLP) Computer Vision Reinforcement Learning Generative AI (e.g., GPT, Stable Diffusion) Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) for model deployment. Strong grasp of mathematics and statistics (e.g., linear algebra, probability, optimization). Soft Skills: Ability to explain complex AI concepts to non-technical stakeholders. Strong problem-solving and critical-thinking skills. Passion for continuous learning and staying updated with the latest AI trends. Requirements Preferred Qualifications: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Industry certifications in AI/ML (e.g., AWS AI/ML Certification, Coursera AI Specializations). Previous experience in sectors like healthcare, finance, retail, or autonomous systems is a plus. Benefits Exposure to international markets and the opportunity to work with a diverse team Flexible remote working arrangements Innovative environment At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen. Getsubstance.co Pte. Ltd. | EA License No: 24C2398

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Company Profile At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success. Overview We are seeking an experienced Integration Project Manager. This role is responsible for managing integrations across a large enterprise organization. This requires tactical execution, planning, coordination, and managing the successful delivery of multiple deliverables. This role will collaborate with many cross functional stakeholders and provide analysis and reporting. This position is based in the Stamford, CT area and requires in office/on site support weekly. Candidates should live in the region to commute daily or travel weekly within the Northeast USA region to be on site 3-4 days per week. No Visa sponsorship is offered for this role. This is a long term consulting engagement. Duties & Responsibilities Manage integration activities across several functions on behalf of the PMO or organization. Develop project planning for each workstream, along with weekly/monthly status reporting. Daily, hands-on project management activities throughout the program life cycle for all work streams. Document project deliverables utilizing PMI, PMP methodology. Plan and monitor the progress of complex programs and multiple work streams. Integrate business policies and governance processes into planning and accountability for project roadmaps. Establish risk management, escalation paths, and take corrective measurements to keep projects on track. Build and manage budgets, actuals and forecast for the merger integration program. Schedule, facilitate and lead related project meetings. Create and manage stakeholders’ communication at all levels of the organization. Identify and report program KPIs to assess impact. Coordinate, manage and monitor the workflow of cross-functional teams. Provide and perform quality assurance checks on project artifacts and deliverables. Own overall integrated project plan and support cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goal. Consistently exercise informed judgment and discretion in matters of significance. Requirements Desired Skills & Experience  Candidates must have proven experience in project management gained through managing large and complex projects. Candidates must have the following: Minimum 5 years strong project/program management experience managing multiple work streams. Consulting experience with integration activities across several functional areas is desired and should include any of the following: operations, product, engineering, finance/acctg or human resources exposure. Industry exposure in telecommunications, broadband or cable industry is required knowledge for this role. Ability to be on site several days per week or travel to be on site in the Northeast. Strong experience with Excel, PowerPoint and Smartsheet are required. Proven knowledge of project management methodology such as Agile, scrum. Strong leadership, stakeholder, and management skills, including executive presence. Good knowledge of resource allocation procedures. Excellent oral and written communications skills to stakeholders including the ability to influence and negotiate. Ability to think critically and process information quickly, presenting a succinct and insightful format for executives. Strong analytical, documentation and reporting skills are desired.   Education/Certifications Bachelor’s degree in Business, Engineering, IT, or similar PMP certification is desired MBA is a plus Compensation Sand Cherry Associates based in Denver, CO is required by state law to include a reasonable estimate of the compensation range for this role. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement, with an hourly range of $80-90/hour on 1099 or adjusted commensurate salary on W2. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.