Intake & Case Management - Thrive at Home (Home Care)

Anova Care is a leader in home care services, committed to empowering individuals to thrive at home with high-quality, personalized care. Our private duty and Medicaid-funded home care services support clients in maintaining independence and improving their quality of life. Job Summary Anova Care is seeking a full-time Intake & Case Management professional to oversee the intake process, conduct assessments, and coordinate care services. This role is crucial in ensuring a seamless start of care for new clients while working closely with the marketing team (to facilitate the intake process) and schedulers (to ensure proper coordination of care). Key Responsibilities Intake & Client Assessments: Partner with the marketing team to onboard new clients and complete the intake process. Conduct initial client assessments to develop personalized care plans. Ensure all necessary documentation, authorizations, and agreements are completed before services begin. Case Management & Care Coordination: Serve as the primary contact for clients and families, addressing any questions or changes in care needs. Work with schedulers to ensure timely and accurate coordination of care services. Verify Medicaid and private pay authorizations and track expiration dates for renewals. Maintain accurate records and update care plans as needed to ensure compliance and quality care. Collaboration & Client Advocacy: Coordinate with schedulers, caregivers, and healthcare professionals to ensure high-quality service delivery. Provide ongoing support and case management to ensure clients receive the best possible care. Serve as a liaison between clients, families, and Anova Care staff to enhance the overall client experience. Qualifications Experience in home care intake, assessments, or case management preferred. Knowledge of Medicaid, private pay, and long-term care insurance is a plus. Strong organizational, communication, and problem-solving skills. Ability to multitask and manage multiple client cases efficiently. Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite. Background in social work, healthcare administration, or a related field is preferred. Why Join Anova Care? Competitive Pay: $23 - $26 per hour (Full-Time, Hourly) Comprehensive Benefits Package – 401(k), health insurance, life insurance, and PTO Supportive & Growth-Oriented Environment – Be part of a compassionate, client-focused team A Meaningful Career – Make a real difference in people’s lives every day How to Apply If you are passionate about helping individuals thrive at home and want to be part of a mission-driven organization, we’d love to hear from you! Apply today to join Anova Care’s Thrive at Home team. Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Schedule: Day shift Monday to Friday Ability to Commute: Greenwood Village, CO 80111 (Required) Ability to Relocate: Greenwood Village, CO 80111: Relocate before starting work (Required) Work Location: In person