$31,000-34,500
14023 80th Ave Ct E, Puyallup, WA 98373, USA
Want to work in a longstanding, dedicated Vape Shop? We are seeking a Customer Service Representative to become an integral part of our South Hill, Puyallup team! You will be responsible for inventory receiving and monitoring, providing superior customer service, and selling products in a retail setting in order to drive company revenue. Responsibilities: Welcome and identify customer needs Explain products and services to customers Assisting with purchasing, receiving inventory, and basic inventory management, as necessary Communicate between vendors and management, as needed Enter and process customer orders Investigate and resolve customer complaints Qualifications: Previous experience in sales, customer service, or other related fields - Required Proven ability to work and communicate within a team environment - Required Basic salesmanship skills, or demonstrated ability to learn quickly - Required Vapor product experience , and/or industry knowledge a huge plus - not necessary (but must be able to learn quickly) Ability to thrive in a fast-paced environment, and build rapport with customers Excellent written and verbal communication skills, along with strong negotiation skills Must have ability to task manage and complete in-store projects, while keeping up with customer needs Must have basic computer skills, with ability to interact with online software programs, search engines, websites, Excel, etc. Must be able to accurately manage register cash, basic till counting, pulling end-of-shift reports, and filling out bank drop sheets Resumes meeting these basic qualifications will get a request for a phone screening. Those that pass the phone screening will be invited in for an in-person interview.