AV/IT Sales Support Engineer (Remote - Illinois)

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Technical Product Marketer in New York, NY. We are seeking a highly skilled Staff Technical Product Marketer to translate complex credit infrastructure and analytics products into compelling narratives for enterprise clients. This role bridges product, engineering, and marketing, allowing you to craft messaging that resonates with technical and business stakeholders at top financial institutions. You will work closely with cross-functional teams, quickly understand intricate APIs and data products, and develop marketing materials that drive product adoption. The position offers autonomy to define product storytelling, influence go-to-market strategies, and shape how major organizations perceive and implement innovative credit solutions. Your work will directly impact financial inclusion and the adoption of cutting-edge credit analytics products. Accountabilities Develop and refine product positioning and messaging across the company’s suite of credit infrastructure products. Translate complex technical and analytical concepts into clear, compelling narratives for technical and non-technical audiences. Partner with Product Management, Sales, Solutions Engineering, and Demand Generation teams to create collateral that drives adoption and sales velocity. Build external-facing content, including feature collateral, battle cards, newsletters, blog posts, and starter decks for enterprise customers. Conduct competitive research and gather customer insights to inform product messaging and marketing strategies. Drive full product marketing cycles, from launch planning to post-launch adoption tracking and feedback incorporation. Requirements Minimum of 7 years of product marketing experience, with at least 2 years in B2B or B2B2C roles. Proven ability to translate highly technical products into clear, customer-facing narratives for multiple audience types. Experience collaborating with Sales, Solutions Engineering, and Data Science teams to build impactful marketing collateral. Demonstrated success building product marketing processes and frameworks from scratch, preferably in startup or lean-team environments. Strong analytical, strategic, and communication skills with a bias toward action in ambiguous or complex situations. Ability to quickly learn complex industries and technical concepts and convey them effectively to diverse audiences. Familiarity with credit analytics, APIs, and enterprise software products is highly desirable. Benefits Competitive salary: $149,600–$223,300 per year (US-based candidates, depending on experience and qualifications). Equity grants and incentive compensation for eligible roles. Comprehensive, subsidized medical, dental, and vision insurance. 401(k) plan with company contributions. Generous paid time off, parental leave, and sick leave policies. Professional development opportunities and flexible work arrangements. Inclusive, dynamic, and mission-driven work environment focused on financial inclusion and innovation. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly: 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

ATM Pacific is hiring a Service Technician Hands-On training, flexible hours, and a career path in financial technology Why Join Us?: Hands-on training with ATM technology Flexible hours (great for students) Career growth: ATMs → Smart Safes → BIAB Competitive Pay ($20/hr DOE) What you’ll do: Service & Maintain ATMs Troubleshoot electrical, mechanical & network issues Work independently in the field Earn medical, dental, and 401K SEEKING: Students/recent grads in Electronics, IT, or Engineering Problem solvers with initiative Valid driver’s license + reliable car Able to lift 50 lbs Full-Time is preferred Call to Action: Apply Today! Send resume + cover letter Subject Line: ATM Service Technician – Hawaiʻi Start with ATMs. Advance into Smart Safes & BIAB. Build your career with ATM Pacific.

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture. The Security Engineering Manager will lead the evolution of our cybersecurity engineering, architecture, and operations. This role bridges strategic and tactical domains – collaborate cross-functionally with IT and business stakeholders, oversee enterprise security architecture (both Cloud and on-prem), manage security engineering team, and optimize security operations (including an outsourced SOC). This is a strategic role designed for a seasoned security expert with a proven ability to manage teams, architect complex solutions, and influence across departments. The successful candidate must be strategic while also comfortable at tactical level, with both leadership and hands-on responsibilities. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations. Essential Job Functions include the following, but are not limited to: Leadership & Strategy Serve as a strategic advisor to the IT leadership team on emerging threats, investment priorities, and security posture. Set and track KPIs, KRIs, OKRs, and metrics to ensure effectiveness and continuous improvement. Collaborate closely with Infrastructure and Operations, Enterprise Applications, Application Development, and Enterprise Data teams to embed security into their processes. Present to executive stakeholders and help translate technical risk into business impact. Serve as the security SME in enterprise projects and technology investments, including tool evaluations, acquisitions, and divestitures, including strategic planning, budgeting, and cross-functional alignment. Security Architecture & Engineering Define and drive the enterprise security architecture roadmap across infrastructure, cloud, applications, and Operational Technology (OT). Lead the design and implementation of security controls, frameworks, and reference architectures. Oversee architecture reviews, and secure-by-design practices across the organization. Ensure baseline security measures are implemented and monitored (e.g., hardening, patching, zero trust, segmentation). Manage integration and ongoing optimization of security tools (e.g., CSPM, CNAPP, IAM, PKI, DLP). Identity & Access Management (IAM) Lead the Security Engineering function responsible for Identity and Access Management Architect and enhance enterprise IAM strategy including RBAC, PAM, MFA, SoD, and JML lifecycle. Drive IAM policy creation and enforcement across service, privileged, and user accounts. Guide the definition of IAM operating models, access certification processes, and automation of identity governance. Security Operations & Incident Response Oversee day-to-day security operations including SOC management (outsourced), SIEM/SOAR (Microsoft Sentinel), EDR/XDR, and threat detection and response. Collaborate with the SOC to improve detection rules, reduce false positives, and ensure robust incident detection and response capabilities. Plan and oversee penetration testing, forensic analysis, and incident investigations. Governance, Risk, & Compliance Align security architecture and operations with regulatory frameworks such as NIST, ISO 27001, CMMC, PCI-DSS, and GDPR. Partner with the GRC and Audit teams to ensure technical controls support broader compliance and risk. Coordinate with the GRC team to support policy development, risk assessments, and business continuity/disaster recovery planning. Requirements Physical Activities: The employee is occasionally required to stoop, kneel, crouch, climb or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Qualifications Experience: 10+ years of experience in cybersecurity with increasing leadership responsibility, with at least 4+ years direct people management in technical security teams. Extensive experience in security architecture, cloud platforms (Microsoft Azure, M365), and enterprise security tools. Strong command of at least 3 of the following core security domains: IAM, SIEM, vulnerability management, network security, DevSecOps, and incident response. Experience leading or managing an outsourced SOC or MDR provider. Proven leadership in security engineering and operations in a hybrid (cloud/on-prem) environment. Education: Bachelor’s degree in computer science, Engineering, related field, or equivalent work experience. Specialized Knowledge and Skills: Advanced degree (e.g., MS in Cybersecurity) is a plus. Certifications such as CISSP, CISM, Microsoft Certified: Cybersecurity Architect Expert, Azure Solutions Architect, or CEH. Experience with Microsoft Defender suite, Intune, Microsoft Sentinel, various IAM and Vulnerability Management Tools. Familiarity with security control frameworks (e.g., NIST CSF, MITRE ATT&CK, CIS). Excellent communication and interpersonal skills, with proven ability to lead across functions and influence executive stakeholders. Experience in Zero Trust architecture and OT security a big plus. Salary range for this position is $111,000 - $165,000 depending on experience Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

I am looking for an entrepreneur who understands financial software coding and is looking to be able to invest in this award winning software program with no financial investment. It has already been programed. You will need the ability to unpack (decompress) the new build and create a website platform to launch it (it is an Internet based program running on all platforms). You will be required to sell it yourself or build a sales team to sell it. (I have previously sold over $500,000 my first year to individual agents myself thru my speaking company called Computer Camp). This program (called Financial Keys) won Best Product of the Year for the National Association of REALTORS® and has been one of the top selling software programs in the country to individual agents for $350 per program. The new marketing platform will be to sell it to large franchises, Boards and Associations on a subscription basis. On a subscription sale at a monthly price of only 15¢ per agent per month for a small Association of only 18K agents is an annual income of almost $33,000 (to the owners of FinKeys). A sale to a large Association like the Florida Association of REALTORS is an annual revenue stream of almost $500,000! And that’s just one sale! This is like investing in a McDonald’s franchise yet nationwide. To get a preview of what this software does, you can copy this link on your smartphone or your computer: (Full link address is: https://www.youtube.com/watch?v=0VsniiURJdI )