Assistant Service Manager Wanted (Gresham)

Are you an outstanding Service Writer and ready for the next level - this is your opportunity! We are in search of an Assistant Service Manager to help with our newly expanded factory service bays. We take pride in delivering an exceptional and stress-free automotive experience built on integrity, respect, and a commitment to excellence. Join our team and contribute to a culture centered on customer satisfaction, teamwork, and continuous growth. Assistant Service Manager Compensation and Benefits: Awesome Pay Flexible Working Hours Health Insurance PTO & Sick Leave Employee vehicle purchase plans Family owned and operated Long term job security Growth opportunities Assistant Service Manager Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Assistant Service Manager Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.