Browse
···
Log in / Register

Tech Support Specialist|General Office Assistant (Studio City)

$20/hour

6477 Deep Dell Pl, Los Angeles, CA 90068, USA

Favourites
Share

Description

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.

Source:  craigslist View original post

Location
6477 Deep Dell Pl, Los Angeles, CA 90068, USA
Show map

craigslist

You may also like

Workable
TeleOps Operator
Location: Las Vegas, NV Expected pay amount: $25.00 USD Per Hour Schedule: Multiple shifts/schedules available Assignment length: 6 month rolling contract (no end date) Job description JHCareers is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Various Shifts Available: Hours: 10:00 AM - 6:30 PM OR 5:30 PM - 2:00 AM Days: Multiple Shifts Available As a TeleOps Operator, you'll: Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation. Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines. Assist in gathering performance metrics and reporting observations to improve system functionality. Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface. Follow company protocols and regulatory requirements to maintain high operational standards. Commitment: This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates who are local to the Las Vegas, NV area. Requirements Requirements Excellent driving history and no criminal history 2+ years of experience in operations, technical support, software testing, or a similar field Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles. Excellent written and verbal communication skills Willingness to work flexible shift hours Bonus Qualifications: Experience with QA testing or working in the autonomous vehicle industry Bachelor’s degree in STEM, analytics, or related field Basic understanding of data analysis to help build out and analyze metrics Strong familiarity with video game-style controls or simulation software. Benefits Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Employer covers all costs for short and long term disability and life insurance 401k package
Las Vegas, NV, USA
$25/hour
Workable
Technical Support Engineer
Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays
West Roxbury, Boston, MA, USA
$75,000/year
Workable
Product Manager, IP Video Products
Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.
Denver, CO, USA
$120,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.