Hospitality Specialist

Hospitality Coordinator Location: Jefferson City, MO Monday–Friday, 8:00 AM–5:00 PM Pay: $16-$18 per hour Hiring Immediately Join Phoenix Home Care & Hospice as a Hospitality Specialist and become the welcoming face and heartbeat of our office! In this essential role, you'll create a warm, professional environment for clients, caregivers, and team members alike. From greeting visitors and answering phones to assisting with scheduling, clerical tasks, and supporting the day-to-day flow of our office, you'll help ensure every interaction reflects our mission of compassion, honesty, and patience. If you're highly organized, friendly, and passionate about making a difference in the lives of others, we’d love to meet you! Why Choose Phoenix? Health, Dental, and Vision Insurance (Spousal & Family coverage available) Paid Time Off (PTO) 401K and continuing education opportunities Employee recognition and supportive team culture What You’ll Do Answer a high volume of calls with professionalism and a welcoming tone Greet visitors and represent Phoenix with warmth and courtesy Provide hospitality support and create a positive, client-centered environment Direct clients, staff, and callers to appropriate departments Assist with clerical duties including documentation, data entry, and reporting Help resolve client and employee concerns by connecting them to the right resources Support day-to-day office functions and take initiative to improve workflow What It Takes A patient and attentive listener with a positive, can-do attitude Passion for creating great first impressions and genuine care for people Ability to handle a multi-line phone system Proficiency in Microsoft Excel and Word Strong communication skills and professional appearance Self-starter who works well both independently and as part of a team Prior office or administrative support experience highly preferred We’re taking the journey with you, creating a New Beginning. Choose Phoenix. Apply today. At Phoenix Home Care & Hospice, our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services built on innovation, skill, and Christ-like values of compassion, honesty, and patience. We are committed to fostering a workplace of equity, inclusion, and respect for all.