Work Schedule: Monday - Friday 8am - 5pm (1 hour lunch break) Prime Supply is a leading importer of hardwood flooring. Prime Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business. As an Inside Sales / Administrative Assistant, you will provide assistance to customers as they purchase the materials they need for a variety of building projects/programs. You must be proficient in phone and computer skills and excel at multi-tasking. Specific duties may include: •Assisting customers in developing L&W solutions to meet their needs •Discussing features and benefits of products and services •Establishing rapport with new customers and nurturing relationships with long term customers •Soliciting feedback from customers on products and services •Coordinating delivery requests to ensure efficiency and customer satisfaction •Assisting in the design and execution of merchandising strategy •Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job •Answering incoming phone calls and emails to assist customers in a timely manner •Accepting payment and applying it to the appropriate customer account •Arranging with the warehouse for customer product pickup •Reordering products •Addressing and resolving service concerns, should they arise Specific qualifications include: •1-2 years' experience with flooring products is preferred •Excellent verbal and written communication and interpersonal skills •Solid time management and prioritization skills •Strong computer skills are necessary, experience with Microsoft Office (Outlook, Excel, and Access) •Positive attitude and team player •Must demonstrate exceptional organization, attention to detail and be service oriented Benefits may include: •Health, dental, and vision coverage - eligible after probation period •401(k) with generous company match - eligible after probation period •Paid vacation •Paid sick days** (See disclaimer below) •Paid holidays **In accordance with Washington State law, associates accrue 1 hour of sick pay per every 40 hours worked, starting after 90 days of employment. 40 hours of accrued time may be carried over into the next year. Pay Rate Information $18 - 25/hr. Based on experience & qualifications. Must be able to work overtime as needed