Desktop Support Engineer

Exceedio is a managed services provider located in Scotts Valley with a client roster that includes non-profit organizations, community clinics, government agencies, and local businesses. We are a close-knit team that strives to provide our clients with the best service in the industry by managing all system components and advocating for our end-users. Our clients are doing important work both regionally and globally, and we want to make sure that nothing stands in their way. What We Are Looking For We are expanding our support desk and on-site team and want to find people who love talking to customers, are eager to make IT problems disappear, and are fun to work with. We are an inclusive community and encourage applicants of all identities and backgrounds. Recent college graduates are also encouraged to apply. What You Will Do Supporting customers through email, phone and remote access systems Support the customers using those devices both remotely and on-site Monitor systems Maintain knowledge base Stay up to date with industry standards and best practices Qualifications for the Job Incredible customer service and time management skills Excellent troubleshooting skills Experience working on a team Desktop management experience for Windows systems Mobile Device management experience for Android and Apple Experience with O365 and cloud services Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: regularly sit or stand for extended periods of time; regularly use a telephone, keyboard, and monitor; occasionally lift and/or move up to 25 pounds. Compensation Competitive wages based on experience: $41,600.00 to $56,160.00 /year Full medical Child dental 401k with 4% match   How to Apply Please send a resume to resumes@exceedio.com. For more information about our company, please check out our website.

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: 2+ years of desktop support and remote troubleshooting. Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and macOS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

Nationwide Service Company is adding an electro-mechanical resident tech to their team immediately. The position will be based in the Jefferson City, Missouri area. This is an opportunity for someone with strong mechanical skills and basic electrical knowledge to secure an entry level position with growth opportunities. Initial job will consist of providing preventive maintenance and interim repairs at customer sites primarily in Jefferson City, Missouri area. Our company has an east coast training center where you will be trained on the products you will be servicing. We hire staff based on their skills, adaptability and potential long-term contributions to the company. To be one of the first considered - please reply and attach a resume.

Company Profile At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success. Overview We are seeking an experienced Integration Project Manager. This role is responsible for managing integrations across a large enterprise organization. This requires tactical execution, planning, coordination, and managing the successful delivery of multiple deliverables. This role will collaborate with many cross functional stakeholders and provide analysis and reporting. This position is based in the Stamford, CT area and requires in office/on site support weekly. Candidates should live in the region to commute daily or travel weekly within the Northeast USA region to be on site 3-4 days per week. No Visa sponsorship is offered for this role. This is a long term consulting engagement. Duties & Responsibilities Manage integration activities across several functions on behalf of the PMO or organization. Develop project planning for each workstream, along with weekly/monthly status reporting. Daily, hands-on project management activities throughout the program life cycle for all work streams. Document project deliverables utilizing PMI, PMP methodology. Plan and monitor the progress of complex programs and multiple work streams. Integrate business policies and governance processes into planning and accountability for project roadmaps. Establish risk management, escalation paths, and take corrective measurements to keep projects on track. Build and manage budgets, actuals and forecast for the merger integration program. Schedule, facilitate and lead related project meetings. Create and manage stakeholders’ communication at all levels of the organization. Identify and report program KPIs to assess impact. Coordinate, manage and monitor the workflow of cross-functional teams. Provide and perform quality assurance checks on project artifacts and deliverables. Own overall integrated project plan and support cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goal. Consistently exercise informed judgment and discretion in matters of significance. Requirements Desired Skills & Experience  Candidates must have proven experience in project management gained through managing large and complex projects. Candidates must have the following: Minimum 5 years strong project/program management experience managing multiple work streams. Consulting experience with integration activities across several functional areas is desired and should include any of the following: operations, product, engineering, finance/acctg or human resources exposure. Industry exposure in telecommunications, broadband or cable industry is required knowledge for this role. Ability to be on site several days per week or travel to be on site in the Northeast. Strong experience with Excel, PowerPoint and Smartsheet are required. Proven knowledge of project management methodology such as Agile, scrum. Strong leadership, stakeholder, and management skills, including executive presence. Good knowledge of resource allocation procedures. Excellent oral and written communications skills to stakeholders including the ability to influence and negotiate. Ability to think critically and process information quickly, presenting a succinct and insightful format for executives. Strong analytical, documentation and reporting skills are desired.   Education/Certifications Bachelor’s degree in Business, Engineering, IT, or similar PMP certification is desired MBA is a plus Compensation Sand Cherry Associates based in Denver, CO is required by state law to include a reasonable estimate of the compensation range for this role. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement, with an hourly range of $80-90/hour on 1099 or adjusted commensurate salary on W2. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

Position Summary: Under general supervision, ensures an environment conducive to learning and working by operating, maintaining, troubleshooting and repairing digitally controlled Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) equipment and systems. Independently perform maintenance, troubleshooting, repair and/or upgrading, and testing of all water and gas distribution and waste water systems, equipment and fixtures, ensuring timely completion of work in accordance with accessibility, health, safety, and plumbing codes and trade standards. Ensure availability and proper maintenance of all tools and materials needed for accomplishing the job. Perform minor electrical maintenance; maintain, repair and replace electrical equipment systems related to building maintenance, interior and exterior lighting. Assist other Trades and semi-skilled workers with all phases of building maintenance including carpentry, painting and landscaping. Description of Duties and Responsibilities Essential Job Functions: 1. Maintains, troubleshoots and repairs HVACR and Energy Management System (EMS) with special emphasis upon Chillers, Boiler, Heat Pumps, and Refrigeration equipment: Calibrates controls and diagnoses electrical malfunctions. 2. Performs routine maintenance on air handlers, heat exchangers, supply, return, and exhaust fans: lubricates, changes belts and filters, aligns sheaves, checks motors and belt tensions, cleans coils. Performs major overhauls of equipment, disassembling and replacing defective and worn parts, reassembling, testing and ensuring proper operation. Fabricates parts no longer available. 3. Performs checks and repairs on boilers and pumps: restarts, troubleshoots, repairs. 4. Recovers, recycles, and reclaims refrigerants in accordance with safe, environmentally appropriate and legal industry practices. 5. Maintains records of all inspections, maintenance and repairs according to the requirements of Sisters School District, the city, state, and EPA. 6. Maintains and transports tools and supplies in a safe and responsible manner to insure jobsite availability in a safe operating condition. 7. Responds to emergencies both during and after hours to ensure safe and operational condition of equipment and buildings, and an environment conducive to quality instruction. 8. Meets with engineers and contractors for the purpose of recommending designs, solutions and/or equipment to be used in the installation of new and replacement HVACR systems. 9. Identifies and purchases required parts and supplies. 10. Performs snow removal, plowing, cindering roadways, and deicing walkways. 11. Install, repair and replace plumbing pipes, valves, potable and non-potable water systems, drainage, waste and vents, basins, tubs, faucets, showers, grease traps, lavatories, sinks, traps, flushometers, urinals, drinking fountains, hydrants, water heaters, dishwashers, back flow devices, water pressure regulators, and other plumbing fixtures and equipment. 12.Repair and maintain plumbing by replacing defective washers, or replacing or mending broken pipes. 13. Maintain, repair, and lubricate sewage equipment, using hand tools and power tools. 14. Maintain sewage lines, tanks, floats, pumps, and valves, using hand tools and power tools. 15. Assemble pipe sections, tubing and fittings, using screws, bolts, solder, plastic solvent, and caulking. 16. Cut openings in structures to accommodate pipe and pipe fittings. Use measuring instruments, such as a ruler and level to locate and mark pipe position for installation and passage holes in structures. 17. Cut, thread, and bend pipe to required angle, using pipe cutters, pipe threading and pipe bending machines. 18. Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. 19. Perform asbestos removal and disposal at a Maintenance level. 20. Performs other duties as assigned. Knowledge, Skills and Abilities 1. Knowledge of standard industry principles and practices used in the installation, maintenance and repair of HVACR, Plumbing and electrical systems and equipment, along with the hazards and safety practices common in the industry. 2. Knowledge of digital controls used in the operation of HVACR equipment, safety devices, sources of parts, use and maintenance of trade specific materials, parts, and tools of the trade. 3. Knowledge of electricity, electrical circuits, and computer functions as they apply to HVACR. 4. Must be skilled at troubleshooting heating and cooling systems, diagnosing problems, and making needed repairs, or if required, be able to communicate the problems to supervision and recommend alternative solutions. 5. Must be able to use the tools of the trade, diagnostic tools, electric and gas analyzers, power tools, welders/cutting torches, computers, hand tools, power lifts, and be able to learn the use of the tractor/loader, and snowplows. 6. Must be able to read and understand blueprints and schematics; understand and follow oral and written directions. 7. Must be able to accomplish assigned work independent of supervision in a timely and efficient manner. 8. Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. 9. Must be able to attend workshops and/or classes both regionally and out of town to stay current with the trade and increase knowledge and skills for HVACR, plumbing and electrical. 10. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience. Other Ergonomic Requirements Most often works in extreme conditions: severe weather, tight and confined spaces, excessive noise, unpleasant conditions, ventilation extremes and other safety hazards. Work may involve recurring late/early hours (less than four hours per week) including but not limited to snow removal. Computer screen is used 20 percent of the time. Must be able to climb or pull self upward, kneel, stoop, crawl, crouch, balance on unstable surfaces, and guide, feeding materials into proper position. Position involves extended standing with some lifting under 10 pounds for 75 percent of the time; lifting, objects 10 to 50 pounds 20 percent of the time, lifting objects over 50 pounds for 5 percent of the time. Operates demanding equipment for 20 percent of the time. All individuals are required to be able to perform the essential functions with or without reasonable accommodation. Required: 1. Requires high school diploma or GED. 2. Requires five years of journeyman level building maintenance/HVACR experience. 3. Must have experience/training in HVAC, welding, electrical, mechanical. 4. Computer Literacy: Training in, or experience with, email, Internet, word processing, and spreadsheets (preferably experience with MS Office Suite products and Google Workspace products). The Sisters School District recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify. Preferred: 1. Experience with Clima tech Controls 2. Oregon Limited Maintenance Electrician’s License 3. Asbestos maintenance and disposal certificate 4. Boiler Operators License 5. CFC Certification 6. State of Oregon Plumbing License 7. Valid Oregon Driver’s License or willing to obtain one. Salary: $34.00 - $42.00 per hour, based upon education and previous work experience. This is a 260-day position. Excellent benefits package and Employer-Paid PERS once eligible. Submission Details: Submit your TalentEd Recruit & Hire Application, Cover Letter, Resume, School Transcripts and Three (3) letters of recommendation on TalentEd Recruit and Hire @ https://sisters.schoolspring.com/ Notice of Nondiscrimination The Sisters School District is committed to equal opportunity and does not discriminate on the basis of race1, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, marital status, veteran status, or any other protected status in our programs and activities. [1] Includes discriminatory use of Native American mascot pursuant to OAR 581-021-0047. Race also includes physical characteristics that are historically associated with race, including but not limited to natural hair, hair texture, hair type and protective hairstyles as defined by ORS 659A.001 (as amended by House Bill 2935 (2021)).

Join Summus, where we’re not just innovating, we’re revolutionizing the health journey!  We’re on the lookout for outstanding, authentic, and accountable humans to join our dynamic team at Summus in the role of RSO Account Manager within our Operations department. This is a fully remote position based on the West Coast (U.S. Pacific Time Zone). Imagine a world where families swiftly connect with top-tier doctors for any health query. At Summus, our cutting-edge clinical navigation and specialty care model simplifies the healthcare landscape, guiding our members through every twist and turn of their health journey. We’ve attracted the world’s best physicians across 120+ specialties, placing trusted doctors at the heart of all health decisions, driving better and more cost-efficient outcomes for families and employers alike. Our comprehensive programs support members in areas of cancer, musculoskeletal, women’s health, and cardiometabolic health. We believe that timely access to expert medical guidance leads to better decisions and fundamentally improves health outcomes. Our platform offers employers and consultants a straightforward, powerful solution that empowers employees to make informed, potentially life-changing health choices, backed by measurable outcomes. Health plans gain immense value from Summus by accelerating access to high-quality specialists, enhancing member satisfaction, and optimizing network utilization, especially in value-based care models. Our technology, trusted by leading US health systems, ensures seamless implementation and global scaling of our specialty care and peer-to-peer programs, all supported by robust data analytics and reporting capabilities. From e-consults to curbside consults, Summus creates a trusted community where primary care providers and community specialists collaborate effortlessly with experts across diverse specialties. Our powerful technology platform centers real human connection in the member experience, ensuring doctors are integral to every healthcare decision. Summus supports families with medical record collection, curation, and secure storage, all within the Summus platform. Ready to revolutionize clinical navigation and drive transformative change in healthcare? Apply today and become part of our passionate team of Summies, dedicated to connecting patients, caregivers, families, and physicians with top-tier medical expertise anytime, anywhere. Job Summary Our mission at Summus is to bring the human connection back to health care, and to accelerate speed and access to high-quality expertise to allow people to make better, more informed medical decisions. Provide summary of role. We are seeking a remote West Coast (U.S. Pacific Time Zone) based experienced individual to join our team as a RSO Account Manager. In this role you will  serve as the primary liaison between hospital system clients and internal teams, ensuring seamless communication, efficient project execution, and strong client partnerships. This role manages client implementations, ongoing support, and quarterly business reviews while driving operational excellence through documentation, reporting, and process improvement. With a focus on healthcare client success, this individual will balance strategic relationship management with hands-on project delivery. This is a West Coast based (U.S. Pacific Time Zone) fully remote position. Responsibilities Serve as the primary point of contact for hospital system clients, fostering strong relationships and clear communication between clients and internal teams Respond to client inquiries and manage escalations, driving swift resolution in partnership with cross-functional teams to maintain satisfaction Plan and facilitate client meetings, including regular check-ins, ensuring agendas are clear, discussions are focused, and outcomes are actionable Oversee client implementations, coordinating project plans, timelines, deliverables, and documentation to ensure seamless onboarding and adoption Maintain comprehensive documentation and shared resources for client activity, updates, and deliverables to ensure alignment and transparency Send, track, and manage data files with accuracy, security, and timeliness Partner with internal teams (Operations, Clinical, Product, Data, etc.) to execute on client needs and deliver successful outcomes Develop and maintain standard operating procedures (SOPs) and workflows that support scalable project management and operational excellence Prepare and deliver reporting and presentations for clients, highlighting progress, value delivered, and key initiatives Proactively identify opportunities to optimize processes, enhance client experience, and strengthen relationships Stay current on industry trends and remote healthcare advancements, applying insights to improve programs and client delivery Requirements 4 years of professional experience in a client-facing account management, project management or client success roles plus a Bachelor’s degree Experience in a health-related industry or hospital system a plus Proven ability to manage multiple stakeholders, balance competing priorities, and maintain attention to detail Experience facilitating client meetings and managing cross-functional projects Strong communication, organization, and problem-solving skills Passion for creating exceptional client experiences in healthcare Strong interest in the intersection of client service, project operations, healthcare, and technology Ability to work independently and as part of a team Comfortable working with data files, documentation, and reporting tools such as HEX, Tableau or Microsoft Data BI West Coast based location (U.S. Pacific Time Zone) required If you don’t check every box but see yourself contributing to our team of talented individuals, we want you to apply. We seek to engage with smart, authentic individuals who want to make a meaningful difference in healthcare. Benefits Medical, dental, and vision insurance for you and your dependents 401(k) with company match (Traditional & Roth) Company-paid life, AD&D, and disability coverage Optional supplemental life insurance FSA and HSA options Paid parental leave for all caregivers Complimentary access to the Summus platform for you and your loved ones Unlimited PTO + paid holidays, sick time, bereavement, and a Volunteer Day Off Flexible, team-first culture with remote or hybrid work depending on role At this time, we are unable to provide sponsorship or visa assistance for candidates. Only applicants who are authorized to work in the United States without requiring sponsorship are eligible to apply. Salary range is $75,000 - $85,000 annually, plus bonus target depending on experience.