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$75,000-90,000/year
Ivy Energy
San Diego, CA, USA
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ShareWe are seeking a highly motivated and detail-oriented Account Manager to join our team. The ideal candidate will be responsible for managing important client accounts, building relationships, and acting as the client’s key point of contact. You will oversee client communications, address inquiries, and ensure that clients are satisfied with the services provided, ensuring long-term retention and loyalty. Hybrid position based in San Diego, CA. Key Responsibilities Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise. Collaborate with internal teams to meet client needs. Maintain account records. Keep detailed records of client interactions, project progress, and account updates. Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts. Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals. Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement. Qualifications Proven experience as an account manager or in a similar client-facing role. 3+ years of experience in account management, sales, or customer service. Strong understanding of client relationship management, sales, and business development. Excellent communication and organizational skills. Ability to manage multiple client accounts and prioritize tasks. Must be able to work independently, take initiative and be resourceful with minimal supervision. Proficiency in Salesforce, ClickUp or Odoo a plus A degree in business administration, marketing, or a related field is preferred. Requirements Strong collaboration and interpersonal skills Strong negotiation abilities, with the ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Strong written and spoken communication Strategic Thinking Analytical Skills Sales and business development skills Preferred Skills Experience in the real estate and/or solar energy industry a plus. Familiarity with project management tools and processes. Benefits A role at the forefront of the clean energy revolution, with a focus on creating scalable, profitable solutions. 100% Employer paid Medical, Dental and Vision Insurance 401(k) Flexible PTO and Sick Time Paid Maternity and Paternity Time Monthly Electrification & Wellness Stipends Opportunities for professional development and growth within a fast-paced, mission-driven company. Compensation will range from $75,000-90,000 and is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs.
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Ferndale, MI 48220, USA