System of Systems Integration SME

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

NetX is a leading provider of DAM software for museums, heritage, and businesses from around the world. We’re a smaller company located in Portland, Oregon. We’re a passionate, collaborative team that believes in building not just software, but also relationships with our customers. This endeavor started more than 20 years ago, and continues to grow, thrive and excel. We are currently looking for the right person to grow with us as we expand our customer base. Visit www.netx.net to learn more about us. Objective NetX’s Systems Engineer looks at what's going on in our systems, and figures out how to fix it, which sometimes means designing new solutions from scratch. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. In addition, you are responsible for providing advice regarding the appropriate hardware and/or software to ensure our SaaS platform remains robust and performant. We're looking for a team player to be a part of our dynamic, flexible environment, where we adhere to an approach inspired by the Shape Up methodology. We encourage self-organization and a collaborative atmosphere where team members from various functions work together to plan, prioritize, and execute tasks effectively. We'd love to hear from you if you're ready to contribute to our forward-thinking approach. Responsibilities ● Manage and monitor all installed systems and infrastructure. ● Install, configure, test and maintain systems, application software and system management tools. ● Proactively ensure the highest levels of systems and infrastructure availability. ● Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. ● Maintain security, backup, and redundancy strategies. ● Write and maintain custom (e.g. Ansible) scripts to increase system efficiency and lower the human intervention time on any tasks. ● Participate in the design of information and operational support systems. ● Liaise with vendors for problem resolution. ● When addressing an issue, prioritize seeking a solution that resolves the problem in a more sustainable, long-term manner. ● Strive for automation. Actively working to implement automated processes and systems within the infrastructure. ● Actively search for areas where recurring reactivity can be transformed into proactive solutions. ● On-call rotation — tier 1 and tier 2 (See: NetX Incident Response Process). ● Assist Support on Ops and Platform related technical issues (Tier 2). Requirements ● BS/MS degree in Computer Science, Engineering or a related subject. ● Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments. ● Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, Apache, NGINX). ● Solid Cloud experience, preferably in AWS. ● Experience with virtualization and containerization (e.g., Docker, Kubernetes, VMware, Virtual Box). ● Experience with monitoring and observability systems (e.g., Nagios/Icigna, Prometheus, Grafana). ● Experience with automation software (e.g., Ansible). ● Solid scripting skills (e.g., shell scripts, Python). ● Solid networking knowledge (OSI network layers, TCP/IP). Benefits We offer a competitive salary along with a benefits package that includes: ● Medical, Dental, and Vision Insurance ● Life and Short/Long Term Disability Insurance ● 401k Retirement with Employer Match ● PTO ● Paid Holidays ● Commuting Expense Assistance ● Flexible working arrangements ● Friendly dogs are welcome in the office!

Day shift, Full-Time with Benefits Monday-Thursday: 7 am-4:30 pm Friday: 8 am-noon $26/+ hr. +Monthly bonus program is paid when company-wide monthly sales goal is reached. Duties: – Create programs and nests for Bystronic and Amada Laser, based on customer PDF/STP files. – Create programs and nests for Amada EMLK Punch/Laser Combo. Requirements: – 2 years of SolidWorks experience. – Experience with SigmaNest is helpful. – Strong knowledge of manufacturing sheet metal parts – Knowledge of flat pattern layout and laser machines – Excellent attendance history – Ability to work in a team oriented, fast-paced environment This is a full-time position. We offer a full benefit package including 100% employer paid medical, dental and life insurance. Dependent coverage, short and long-term disability, AFLAC, and vision is voluntary is at employee cost. 401k, paid holidays and paid vacation round out our benefit package. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies. We are Rokt, a hyper-growth ecommerce leader.  Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. The mParticle by Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to understand consumers better. Our bespoke platform handles millions of transactions per day. It considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams, and gain exposure to a wide range of technology. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Senior Software Engineer (Cloud Infrastructure) Target total compensation ranges from $300,000 - $325,000, including a fixed annual salary of $200,000 - $225,000, an employee equity plan grant, and world-class benefits.  Equity grants are issued in good faith and are subject to company policies, board approval, and individual eligibility. As our Sr Cloud Infrastructure Engineer, you’ll architect and operate the foundational control plane and data services that power our containerized workloads—spanning EKS clusters, core addons, container registries, batch processing gateways, and inter-region networking. You’ll ensure our platform delivers resilient compute, seamless streaming, and the tooling teams need to ship at peak velocity. About the role: Design, deploy, and manage EKS clusters and ECR registries (supporting both Linux and macOS agents) Own the full suite of EKS core and observability addons—CSI/CNI/CoreDNS, Cert-Manager, Gatekeeper, Ingress controllers, Karpenter, KEDA, Argo Rollouts, External Secrets, Velero, YuniKorn scheduler, and image swapper Enable batch workloads on Kubernetes by operating our Spark Gateway API and Spark Operator, and support Spark RBAC, scheduling queues, and history servers Build and maintain our workflow engine and related automation for orchestration of complex data and ML pipelines Architect and maintain network foundations—VPCs, subnets, peering, edge gateways, and Istio service mesh—to ensure secure, high-performance connectivity across regions Requirements About You: 5+ years of experience in platform, SRE, or DevOps engineering roles, with a focus on Kubernetes and cloud-native infrastructure Deep expertise in AWS EKS, ECR, container orchestration (Helm, Argo), and core Kubernetes addons Hands-on mastery of Spark on Kubernetes (Gateway, Operator) and workflow schedulers like Flyte or Airflow Strong scripting and automation skills (Bash, Python, Terraform) and proficiency with Linux administration Clear communicator who thrives in fast-paced, collaborative environments and can evangelize best practices across teams Familiarity with network topology (VPCs, peering, Istio) Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.  About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves and offering a great list of perks and benefits to go with it: Accelerate your career. We offer roadmaps to leadership and an annual training allowance Become a shareholder. Every Rokt’star gets equity in the company Enjoy catered lunch every day and healthy snacks in the office. Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and great health benefits for you and your dependents. Dog-friendly office Extra leave (bonus annual leave, sabbatical leave etc.)  Work with the greatest talent in town See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere. We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are developing next-generation AI platforms that fuse finance and learning — built to deliver real execution and measurable results for businesses and professionals. We’re seeking visionary technical builders to join as Co-Founders / Founding Engineers at the pre-launch stage. This is not a traditional job — it’s an opportunity to shape a first-of-its-kind startup from the ground up. We’re especially interested in entrepreneurial talent with expertise in: • AI/ML Engineering • Full-Stack Development • Cloud Architecture • UI/UX Design Compensation: Equity-based founding role (with flexibility to discuss minimal salary support if needed). To apply: Please reply with a short note on your background, your key technical skills (e.g., AI/ML, full-stack, cloud, UX/UI), and attach your resume/CV. Selected applicants will then receive more details, including company information and a formal application link.

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.