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Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Who we are: Fuse builds innovative communications, networking, and computing solutions that improve the sharing of information, video, text, and voice among operators distributed throughout the airborne, maritime, and ground environments.  We are an R&D firm creating in-house software, network and hardware solutions that support our noble cause of advancing warfighter capabilities with elegant, user-focused communications, networks, and software systems.  About this role: Do you thrive in innovative, design-driven environments with a high level of both accountability and trust? Are you eager to apply your hands-on experience implementing and configuring tactical network communications systems to support innovative solutions for complex network architectures? If so – we want to hear from you! We are looking for an inquisitive builder/doer to join our growing team. Fuse is currently developing, integrating, and testing secure communications networks for U.S. defense agencies that improve the sharing of information among warfighters distributed throughout airborne, maritime, and ground environments. This role will architect and develop network-based solutions throughout all phases of the development cycle, from requirements generation, to testing, to deployment. Must have in-depth experience with Linux, modeling environments and virtualized systems.  What you'll do: Develop and provide input for network architectures for our systems and customers Develop configurations for switches and routers Translate user and system requirements to system functionalities and reality Develop and implement network security architectures with HAIPE, IPSEC, TLS, and other protocols WAN, LAN, WLAN, VOIP setup and troubleshooting   Support design, development, and test efforts for an airborne tactical networking system Implement router protocols including OSPF, EIGRP, RIP, BGP, PPPoE, and MANET Implement IA controls and ensure compliance with DoD RMF Work as a team throughout the design process, supporting sprint planning sessions, code reviews, and scrums Get in front of real-world operators to understand needs and requirements from an end-user point of view Requirements B.S. in Information Systems, Computer Science, Engineering, or related Technical field, or 5 years equivalent experience Cisco Certified Network Associate (CCNA) – Routing & Switching (or CCNA Security) 5+ years of experience as a network engineer Understanding of networking fundamentals including VLANs, subnets, protocols, and standards Demonstrated experience with Linux OS Experience with Linux System Administration, firewalls and settings Experience with virtualized systems applications and administration (VMWare, Esxi,KVM) Excellent communication skills US Citizen Ability to obtain or maintain a secret clearance Your own unique talents!  If you meet some requirements of this position but not 100% of the qualifications outlined above, tell us why you’d be a great fit for this role based on your specific characteristics that align with our values and goals. Must be a nimble self-starter who is excited about technology and has the ability to think out of the box and suggest powerful new ideas. Nice to have: CISSP Experience with or development of networking for Container based applications Experience with GNS3 or other modeling environments Network Operating Systems Certificate CompTia Security + Knowledge of wireless controllers (CISCO, Juniper), wireless access points and the ability to deploy and configure them Active secret clearance Familiarity with broadband line-of-sight radio data links (900 MHz and above) Familiarity with broadband satellite data services (Inmarsat, Viasat, Intelsat, et. al.) and delay-tolerant networks Familiarity with NSA Type 1 encryption, especially high-assurance IP encryption (HAIPE) devices Working knowledge or experience with military networking systems and/or tactical data links Experience with US Navy Communications Networks such as ADNS/ISNS/CANES Knowledge of Navy Command, Control, Communications, Computers and Information Systems (C4IR) More about Fuse: Founded in 2010, Fuse is a veteran-owned, rapidly growing small business. Our San Diego-based company has earned recognition as an emerging leader in airborne, maritime, and ground networking. Placing the warfighter at the center of every design process, Fuse delivers intuitive, agile, and resilient products that go beyond national security requirements—providing lasting utility and game-changing results. We take pride in our brilliant and talented team as well as our dynamic environment and collaborative, creative, environment. We build cutting-edge hardware and software products that solve complex national security challenges for our warfighters at the tactical edge. Salary Range: $110,00 - $155,000 Benefits Medical, Dental, and Vision Employee coverage is fully funded; a portion of dependents' coverage is funded as well 11 paid Federal Holidays Paid Time Off (PTO) Date of hire through second year: 10 days/year (accrued) After two years: unlimited 40 hours of paid sick leave per year  401k with employer matching  Annual bonuses  Cell phone reimbursement: $100/month 

Job Title: Senior System/Network Engineer Location: Novato, CA Job Type: Full-Time About Us: Marin IT, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to a diverse range of clients. We specialize in providing comprehensive IT solutions, including system and network management, cybersecurity, cloud services, and more. Our team is passionate about technology and committed to delivering top-notch service and support. Position Overview: We are seeking an experienced and highly skilled Senior System/Network Engineer to join our dynamic team. The ideal candidate will have a strong background in managing and optimizing complex IT infrastructures, with a focus on delivering exceptional service to our clients. This role requires a deep understanding of networking, server administration, virtualization, and security. The Senior System/Network Engineer will work closely with our clients to design, implement, and maintain their IT environments, ensuring optimal performance and security. Key Responsibilities: • Design, deploy, and maintain complex network and system infrastructures for our clients. • Manage and support a variety of IT environments, including on-premises, cloud, and hybrid systems. • Troubleshoot and resolve advanced technical issues related to network and system performance, security, and connectivity. • Implement and manage security protocols and best practices to protect client data and systems. • Conduct regular system and network performance monitoring, analysis, and optimization. • Provide expert-level technical support and guidance to clients and internal teams. • Lead projects to upgrade and migrate systems, ensuring minimal disruption to client operations. • Develop and maintain comprehensive documentation of client environments, configurations, and procedures. • Stay up-to-date with emerging technologies and industry trends to provide innovative solutions to clients. • Mentor and support junior engineers, fostering a collaborative and knowledge-sharing environment. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in system and network engineering, preferably in an MSP environment. • Proficiency in managing and troubleshooting Windows and Linux servers, network infrastructure (routers, switches, firewalls), and virtualization technologies (VMware, Hyper-V). • Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols and services. • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • In-depth knowledge of cybersecurity best practices, including firewalls, antivirus, IDS/IPS, and data encryption. • Excellent problem-solving skills and the ability to work under pressure to meet deadlines. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent are highly desirable. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Professional development opportunities and reimbursement for certifications. • A supportive and collaborative team environment.

"• 6-7 years of experience in Engineering and Release Management in Broadband/networking domain • A strong technical background in Software engineering including best practices and understanding of software development lifecycle. • Excellent analytical and troubleshooting skills. • Experience with Continuous Integration & Delivery • Good in Release Management experience in Agile environment. • Lead and own activities that would drive Release excellence on all RDK devices • Excellent organizational, technical, problem solving, and communication skills • Document processes, identify potential points of failure, and perform root cause analysis. Knowledge and experience in Build/Release technology such as: • SCM Tools: Git, Gerrit, SVN, • Languages: C , C++ & Linux • Scripting: Python & Shell script • JiRA plugins & Confluence • Build tools: Jenkins • Reporting Tools: Tableau & Splunk /Elk • Knowledge with Linux and Embedded software . • Knowledge and experience in Broadband software /networking is preferred " broadband/networking domain knowledge, release engineering, SDLC, Continuous Integration & Delivery Location: Philadelphia, PA On site role Role: Pre-release Engineer (Broadband/networking domain)

Job Title: Smart Home Technician/Programmer Company: BCG Concepts Location: Los Angeles, CA About Us: BCG Concepts specializes in high-end audio/video installations and smart home automation for residential and commercial clients throughout Los Angeles. We are dedicated to delivering customized, state-of-the-art solutions that enhance our clients' environments. Position Overview: We are seeking a skilled Smart Home Technician to join our team. In this role, you will be responsible for the installation, programming, and maintenance of integrated smart home systems, ensuring seamless operation tailored to client specifications. You will serve as the primary point of contact for clients during the final stages of installation, providing exceptional customer service and support. Skills in Lutron, Savant, Crestron Home, Unifi Systems, Access Control, Control4 required. Key Responsibilities: System Installation and Programming: Install, program, and customize Control4 home automation systems, universal remote controls, and Lutron lighting systems to meet client requirements. Quality Assurance: Conduct thorough inspections of installed systems, verifying proper installation of components such as speaker wiring and network cables. System Configuration: Set up and configure all system components, ensuring optimal performance and integration. Client Interaction: Act as the final interface with clients, providing comprehensive demonstrations and explanations of their new systems to ensure satisfaction and ease of use. Troubleshooting: Serve as the first and last line of defense for system issues, promptly addressing and resolving any technical challenges that arise. Qualifications: Experience: Minimum of 3 years of experience in smart home system installation and programming, particularly with Control4 and Lutron systems. Technical Skills: Proficiency in programming home automation systems; strong understanding of audio/video signal flow and networking. Customer Service: Demonstrated ability to interact professionally with clients in their homes or businesses, with a focus on delivering exceptional service. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently. Attention to Detail: Meticulous approach to system setup and quality assurance, ensuring all components function seamlessly. Communication: Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients. Physical Requirements: Ability to work in various environments, including attics and crawl spaces; must be able to lift up to 50 pounds and stand for extended periods. Licenses: Valid driver's license with a clean driving record. Benefits: Competitive salary commensurate with experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and training. Collaborative and supportive work environment. Company-provided F-150 trucks for work-related travel. Work Environment: This is a full-time, on-site position requiring travel to client locations throughout Los Angeles.

DNI/Creative IT Solutions is providing all systems administration and network engineering skill sets for the US Army's global email systems for the Defense Information Systems Agency (DISA). Install, configure, administer and maintain currently supported and subsequent versions of network offerings within a commercial cloud tenant construct. Create Standard Operating Procedures (SOP), and Tactics, Techniques, and Procedures (TTP), The contractor shall ensure all documents and reports are written and formatted properly. Monitor tenant performance utilizing cloud based monitoring and alerting software. Ensures that all projects they are supporting have the latest updates on and that government leadership is tracking any priority efforts that are not expected to meet mission timelines. The contract should be prepared to participate in high level briefings for workload they are supporting. All contractor actions must be done in accordance with official government guidelines to maintain compliance with all government policies and process. The contractor shall deliver Quality Assurance and Service Level Management project reports using Government owned data to perform and provide weekly, monthly, quarterly, and annual Quality Assurance (QA) reports. The contractor shall ensure projects follow government processes for assigning, categorizing, and documenting from start to completion. Maintain the current dashboard and implement necessary changes to report up to date metrics and analyses. The contractor shall have privileged access to a DISA information system, which shall have an ability and authority to control and change program files, and other users’ access to data. Evaluate and engineer highly available network solutions based upon customers’ requirements which are capable of meeting strict uptime requirements. Use the established change management process to provide changes in response to policies, security, or customer requests. Ensure compliance with Joint Task Force (JTF) directives for ports and protocols. Supported functions include but are not limited to installing, configuring, monitoring, operating, upgrading, patching, technical refresh, troubleshooting, deep packet inspection, network packet capture, quality assurance, and Return Material Authorization (RMA) network communications equipment. Ensure the migration and implementation efforts conform to the physical and logical infrastructure and security configurations (such as Access Control List (ACLs) and deny-by-default). Implementation and configurations of hardware or software devices and network functions to support new services and applications. Compliance with security controls, including, but not strictly limited to, providing confidentiality, integrity, and availability as well as government compliance with Security Technical Implementation Guidelines (STIG), Zero Trust and Defense in depth. Interact/coordinate with service desks, technical staff and customers to resolve technical problems or provide information. Perform backups IAW applicable regulations, policies and guidance and ensure backup failures are properly addressed. Provide callback and after-hours support. Work non-prime shift Requirements 5+ years of network engineering experience An active Secret security clearance is REQUIRED. Security+ certification is REQUIRED. Benefits This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. AAP/EEO Statement:  DNI complies with all federal, state and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors.  Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.