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$20-23
15010 Dickens St Ste.208, Sherman Oaks, CA 91403, USA
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ShareJob description: As an Intake Specialist, you will be the first point of contact for potential clients. You’ll play a vital role in guiding individuals through one of the most vulnerable moments of their professional lives. The ideal candidate is empathetic, organized, detail-oriented, and thrives in a fast-paced, remote-friendly environment. We are a forward-thinking employment law firm committed to advocating for workers’ rights and providing compassionate, high-quality legal support. Our practice is dynamic, tech-savvy, and client-centered. We pride ourselves on fostering a supportive and inclusive team environment—whether working in-office or remotely. Key Responsibilities: • Respond promptly to inbound inquiries via phone, email, website, or CRM tools. • Conduct detailed intake interviews to assess case viability. • Record and maintain accurate case notes and data in our case management software. • Coordinate follow-ups and schedule consultations for attorneys. • Communicate clearly and compassionately with prospective clients, providing updates as needed. • Collaborate with the legal team to ensure a seamless client experience. Qualifications: • Prior experience in customer service, or intake role preferred • Excellent verbal and written communication skills. • Strong attention to detail and ability to multitask effectively. • Proficient with modern office and communication tools (e.g., Microsoft 365, CRM platforms, etc.). • Able to handle sensitive information with discretion and professionalism. • Self-starter with the ability to work independently and collaboratively. Benefits: • Comprehensive health, dental, and vision insurance. • Paid time off and holidays. • Opportunities for professional development. • Collaborative and supportive work environment. For consideration, please submit your resume and salary expectation. Job Type: Full-time Pay: $20.00 - $23.00 per hour Expected hours: 40 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift, Monday thru Friday Work Location: Remote
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8 Sunset Pl, Hawthorne, NY 10532, USA
