Team Member (Del Taco)

Key Responsibilities: 1. Customer Service: Greet customers with a friendly and positive attitude. Take customer orders and accurately enter them into the system. Provide timely and courteous service, ensuring customers are satisfied. Handle customer concerns or complaints effectively, escalating to the Shift Lead or Manager when necessary. Offer menu suggestions, upsell additional items, and promote promotions or specials. 2. Food Preparation: Prepare food items according to Del Taco's recipes and standards. Ensure food is made fresh, according to customer orders, and meets quality standards. Follow food safety and sanitation guidelines when handling food, ensuring cleanliness and safety throughout the food preparation process. Maintain a clean and organized workstation during food prep. 3. Cleaning & Sanitation: Keep the restaurant clean and organized, including dining areas, kitchen, and restrooms. Perform regular cleaning tasks, such as wiping down surfaces, cleaning equipment, and taking out trash. Ensure that food safety and sanitation standards are consistently followed. Ensure work areas are stocked with necessary supplies (napkins, condiments, etc.). 4. Teamwork & Support: Work collaboratively with team members to ensure a smooth and efficient operation. Assist team members during peak hours to ensure orders are completed quickly and accurately. Help train new team members by showing them company standards and best practices. Support leadership by following direction and carrying out tasks as needed. 5. Cash Handling & Register Operation: Operate cash registers, process customer payments (cash, credit/debit cards), and provide accurate change. Ensure accurate order taking, cash handling, and register operations. Maintain proper cash control during the shift. 6. Health & Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations, including proper food storage and handling. Maintain a clean and safe environment by following proper procedures for cleaning and food safety. Regularly check for any safety hazards or issues in the restaurant and report them to management. 7. Additional Responsibilities: Assist with opening and closing procedures, such as stocking items, cleaning, and ensuring everything is ready for the next shift. Restock food, beverages, and supplies as needed. Support promotional activities and campaigns to drive sales and attract customers. Perform other tasks as assigned by the Shift Lead or Restaurant Manager to help ensure the restaurant runs smoothly. Qualifications: Experience: Previous experience in food service or customer service is a plus but not required. No prior experience is necessary; training will be provided on the job. Skills: Strong customer service skills and a friendly, positive attitude. Ability to work in a fast-paced environment while maintaining attention to detail. Basic math skills for handling cash and transactions. Ability to follow food safety and health guidelines. Team-oriented with good communication skills. Education: High school diploma or equivalent preferred, but not required. Must be at least 16 years old (age requirement may vary depending on location). Physical Requirements: Ability to stand for extended periods and perform tasks in a fast-paced environment. Ability to lift up to 25 pounds as needed. Ability to work in a kitchen environment and handle hot kitchen equipment. Ability to work flexible hours, including nights, weekends, and holidays as needed. Compensation: Competitive hourly wage based on experience. Employee discounts on food and beverages. Health benefits (medical, dental, vision) for eligible employees. Paid time off and other benefits (dependent on the employer). Opportunities for career growth and advancement within the company.