Browse
···
Log in / Register

Technical Project Manager - US

Negotiable Salary

Cognigy

Dallas, TX, USA

Favourites
Share

Description

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role - Project Manager – US Location - Dallas, Texas (Onsite/Hybrid) Potential OTE: $110 000 to 130 000 OTE (Base and bonus included) We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. Your responsibilities will include Own full lifecycle project delivery, from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). Build project plans based on customer requirements and deliverables of the implementation team. Must understand key technical concepts of Conversational AI to independently build the plans while engaging with key project resources. Develop detailed project plans aligned with the SOW, with defined timelines, milestones, and deliverables. Lead multiple projects concurrently, with potential team leadership responsibility for other Project Managers and coordination with cross-functional teams. Track action items and enforce accountability across all stakeholders to maintain project momentum and resolve issues promptly. Identify and mitigate risks early, manage escalation effectively, and implement robust contingency plans. Lead post-project evaluations, capturing lessons learned, and proactively recommending process improvements for future projects. Communicate clearly and regularly with internal and external stakeholders, including project sponsors and executive leadership. Foster a culture of collaboration and excellence across all project teams. Growth Potential At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Minimum 5+ years of project management experience, delivering enterprise-level projects—preferably in Conversational AI or Contact Center environments. Proven track record managing multiple, simultaneous projects in a professional services or consulting setting, using both Agile and Waterfall methodologies. Comfortable working with technical teams and understanding core concepts of Conversational AI to independently build and manage project plans. Experience serving as the primary client contact, with strong stakeholder management skills across departments and executive levels. Skilled in developing, executing, and maintaining detailed project plans aligned with Statements of Work (SOW), including timelines, milestones, and deliverables. Proactive in identifying risks, managing escalations, and implementing contingency plans to ensure project stability. Highly organized and detail-oriented, with strong time management and the ability to maintain momentum across diverse teams. Proficient in project management tools such as MS Project, Jira, Asana, or Smartsheet. Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Source:  workable View original post

Location
Dallas, TX, USA
Show map

workable

You may also like

Workable
Project Manager
CS Energy is hiring a Project Manager. The Project Manager leads several project teams and works in partnership with our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Work with the EHS team to finalize the health and safety plan for a project Ensure the site team and subcontractors follow EHS and Quality policies Manage the project budget and lead the forecast review process, review with FP&A and executives to ensure all project metrics are captured, manage client billings to achieve milestone payments, client and subcontractor change orders management, risk identification and mitigation Lead all Operations, Engineering and Procurement huddles. Track all actions on Project Action List. Ensure all equipment orders, engineering deliverables and required subcontracts are completed in accordance with the CPM schedule and project milestones. Manage production to the self-perform work plan and review/adjust it with Superintendents accordingly Management of EPC contracts with specific focus on Force majeures, delay notices, Schedule relief, LD letters to respective parties as necessary Work with project controls to establish and maintain project schedule to meet all EPC milestones. Ensure the compliance with all project permitting and regulatory requirements such as SWPPP, local permitting, AHJ Specific town requirements, building and electrical permits. Timely and concisely communicate schedule, cost, quality and safety concerns to Management Negotiate change orders to the benefit of the company Manage, develop, and maintain subcontractor relationships Creates and maintains a thriving company culture on project site. Coaches employees on cultural improvements. Assist Management and Business Development carry pipeline of projects through FMEA process, contract signing and project start-up Develop and maintain client relationship with timely, accurate, and clear communication Motivate the team and provide the feedback, training and mentorship to all employees Project level P&L responsibility Foster a motivating Team environment between Project Team and all other departments and project stakeholders Onsite presence during active construction Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 4-5+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $20+ million Success leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Demonstrated decisiveness in resolving project issues, prioritizing and decision-making Success in leading projects to on-schedule and within budget completion Success in managing project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to do and manage others to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Success in managing cost to complete estimates, costing and pricing Change Orders, and maximizing profits Entrepreneurial mindset with a well-rounded business perspective Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Effective time management skills capable of multitasking in a in fast environment Ability and willingness to travel to project sites or office up to 75%+ of the time *All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditioned upon complying with CS Energy's requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check. *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $120,000.00 - $140,000.00 Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * Applicants must be authorized to work in the United States on a full-time basis * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate. ABOUT US  CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.
Syracuse, NY, USA
$120,000-140,000/year
Craigslist
Technical Service Trainer
At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization
301 Valley St, Seattle, WA 98109, USA
Negotiable Salary
Workable
Assistant Project Manager
The Assistant Project Manager leads work alongside our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Lead by example in adherence to Quality and Safety Programs Communicate productively with clients’ regarding overall project status updates as needed with assistance from PM Comfortable leading Internal, Client and Subcontractor meetings, providing meeting minutes and follow ups as needed Familiarize themselves with all requirements and exhibits of the EPC contracts Maintain internal trackers for quantity and production tracking Assist PM with all necessary finance functions such as: client billings, project forecasting, risk analysis, vendor/subcontractor payments, change management, and self perform analysis. Participate in CPM schedule reviews and maintain schedules to ensure timely completion of all milestones. Collaborate with project controls to identify critical paths, flag delays, and adjust resources. Assist PM in procurement process, scoping, and contracting of subcontractors and vendors. Responsible for management of subcontractors and vendors, including but not limited to; contract management, change management, notifications regarding Quality or EHS deficiencies and weekly subcontractor meetings. Employee actively promotes and encourages company culture onsite Assist PM in pre-EPC bid estimates Assist with initiatives such as mentoring, training, onboarding and conducting interviews Responsible to train field engineers and less experienced employees Conduct interviews when requested Financial responsibility for assigned vendors, subcontractors, or self-perform activities Fosters positive and productive meetings between internal teams This position is field based at our project construction sites Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 1-3+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $5+ million Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Experience with successfully leading projects to on-schedule and within budget completion Experience with project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Familiar with developing accurate cost to complete estimates, costing and pricing Change Orders, and maximizing profits Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Solid time management skills with the ability to multi-task and work in a fast environment Must have a valid driver’s license Ability to travel and/or temporarily relocate to project construction sites every 3-12 months throughout your region of the United States * All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditional upon complying with CS Energy's requirements including, but not limited to signing a separate disclosure and consent form prior to any background check. * Applicants must be authorized to work in the United States on a full-time basis *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $90,000.00 -$125,000.00. Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate ABOUT US CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.
Rochester, NY, USA
$90,000-125,000/year
Workable
Operations Manager - Chicago
🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.  Our culture is grounded in five principles: Guests First – Every decision starts with their experience. Move Fast – We value speed, momentum, and action. Dive In – The magic is always in the details, and we go deep. Embrace Change – Change isn’t a disruption; it’s how we grow. Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you. The Role We are seeking a results-driven Vendor & Sub-Contractor Operations Manager to join our US Operations team out of either Chicago or New York City. This critical role will oversee the sourcing, onboarding, and management of third-party vendors and service providers that support our nationwide portfolio. From optimizing service quality and cost structures to ensuring seamless guest experiences, you’ll play a strategic role in scaling our operations across multiple U.S. markets. This is a unique opportunity to sit at the intersection of hospitality, operations, and strategic partnerships—helping build the backbone of a world-class concierge and vendor ecosystem. This role is US based and must be located in either Chicago or New York City. What You Will Focus On Outsourced Vendor Services: Coordinate and manage US third party service partners Vendor Sourcing & Onboarding: Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple US cities Contract & Negotiations: Lead negotiations, define contractual terms, and establish Service Level Agreements (SLAs) that ensure both quality and accountability. Performance Management: Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness; conduct reviews, provide feedback, and drive continuous improvement. Compliance & Auditing: Oversee compliance with company standards, verify pricing accuracy, and validate invoices through structured audits. Cross-Functional Collaboration: Work closely with Operations, Customer Support, and Quality Assurance to align vendor and concierge services with business objectives. Data & Reporting: Maintain vendor dashboards, performance trackers, and documentation to support transparency and informed decision-making. Vendor Categories May Include Local and national concierge/third party service providers Maintenance and repair contractors Field-based third party services (e.g. inspectional, specialized delivery, key delivery placement, etc.) Requirements 3+ years of experience in vendor management, sub-contractor services, or operations, ideally in a multi-city or hospitality setting Proven track record in managing service-based vendors and negotiating contracts in the U.S. market Strong understanding of service operations, hospitality standards, and guest experience management Advanced Excel/data analysis skills; familiarity with procurement or vendor management systems a plus Proven experience in developing and managing KPIs to track vendor and service performance, with a strong background in remote service oversight or centralized vendor management to ensure consistency, efficiency, and accountability across multiple locations. Excellent communication, organizational, and stakeholder management skills High attention to detail with a proactive, solution-oriented mindset Comfortable working in a fast-paced, multi-market environment and occasionally traveling to oversee key vendors and partnerships Chicago or New York City based (required) Benefits Competitive salary and annual performance bonus ($75,000 - $100,000 w/up to 15% Annual Bonus) Laptop stipend Flexible PTO Cigna Healthcare (Medical, Dental, Vision)  401k retirement plan Paid maternity/parental leave benefits for new parents Compensation Disclaimer The posted salary range reflects the potential compensation for this role across multiple locations. The final offer will be determined based on a variety of factors, including the candidate’s experience, skills, and location. Differences in cost of living between cities may also be considered when determining the offer within the salary band. Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!At Blueground we are proud to have Diversity and Inclusion at the center of everything we do. We are committed to Equal Employment Opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok! Benefits
Chicago, IL, USA
$75,000-100,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.