Customer Success Manager, Enterprise Accounts

Work Location: USA Remote (PST hours) Work Hours: M - F, 9:00 am - 5:30 pm Pay Rate: $27- $31 /hr. DOE & location The Project Coordinator is an integral role providing organization and documentation to a team of 50, focused on the training of an AI engine.   This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects.  In this role a strong attention to detail, excellent time management/organization and documentation skills are required. Responsibilities: Work collaboratively in a fast-paced environment Support roll-outs of new projects by ensuring proper documentation and training is in place Answer questions related to project roll-outs and update documentation appropriately Support training and onboarding of new team members Assist in the scheduling and tracking of team allocation to projects Assist in validation of quality and providing feedback on quality Make recommendations on how to improve processes Drive process improvements Reporting as necessary Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians. Requirements Excellent communication skills both written and oral Strong Organization and Time Management Skills Ability to translate technical documents into documentation for non-technical users Experience allocating and tracking resources to projects Experience in assisting in system troubleshooting & finding resolutions Preferred prior work experience or college studies in AI A stable internet connection with a download speed of 50-100 Mbps and an upload speed of at least 10 Mbps Technical aptitude in one or more of the following: - Spreadsheets (e.g., Excel, Google Sheets) - Email/calendar (e.g., Outlook, Gmail) - Project management (e.g., JIRA, Asana) Ability to gain new skills and knowledge through hands-on experience Keen eye for detail Demonstrated ability to work independently Exemplify the quality of having a "Proactive Approach," attitude which includes a high level of accountability, transparency, and teamwork first & foremost Benefits At Keywords, we provide all our contingent workforce with: Paid Time Off (including sick days and holidays) 401k (3% matching) Medical, Dental and Vision benefits By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. Role Information: EN Studio: Keywords Studios Location: Americas, United States, San Francisco Area of Work:  Embedded Services Service: Globalize Employment Type: Contractor, Full Time Working Pattern: Remote

Are you well-connected in the food Industry and passionate about the development of this industry? We are seeking a skilled buyer with a deep understanding of the food industry,especialy in the freeze dried fruit area. In this role, you will be responsible for analyzing the purchasing seasons, trends, and sourcing strategies of freeze-dried fruit, as well as contributing to strategic decision-making for our clients. Key Responsibilities: (1)2+ years of experience in sourcing 、procurement，or supply chain management in the freeze-dried fruit related industry; (2)Prior experience in sourcing freeze dreid fruit for big giant company like Starbucks or Kellogg is preferred; (3)Deep understanding of purchasing cycles and seasonality in the freeze-dried fruit market; (4)Strong communication skills for providing clear, constructive feedback; (5)Strong network within the food & beverage industry is highly desirable

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

Noble People is not your typical media agency- we’re a fearless, forward-thinking collective of creative problem-solvers who thrive on bold ideas and no-bull rationale. For us, media is more than just a channel; it’s anything and everything that creates meaningful connections between a brand and its audience. Whether that means redefining how a brand shows up in culture, sparking conversations around new trends, or creating entirely new ways to engage, we believe the possibilities are limitless. We’re driven by the belief that extraordinary results come from challenging the status quo. By blending bold, creative thinking with data-informed insights, we maximize every lever of marketing to achieve transformational growth not just for marketing teams but for the entire organization. We aim to drive impact that matters not only to CMOs but to CEOs and CFOs, ensuring our work fuels meaningful growth across all levels of our clients’ businesses. Our mission is to unlock the professional potential of everyone in our ecosystem. We empower our employees to elevate themselves, their teammates, and their clients, creating a culture where ambitious, growth-focused individuals thrive. If you’re someone who believes that the best solutions come from questioning convention, pushing boundaries, and keeping it real, you’ll find your place here. This is Noble People. Bold ideas. No bull rationale. Let’s build something extraordinary together. The Media Planner supports in the development of effective, innovative, and strategic solutions and is responsible for the day-to-day coordination and execution of approved media plans. Reports directly to the Media Supervisor. Essential Functions (other duties may be assigned). Account & Client Management Produces work that delivers on client goals and gains industry recognition for its creativity and results. Constantly seeks and creates creative opportunities in both media choice and usage to increase visibility/impact. Responsible for day-to-day maintenance of assigned accounts (billing issues, budget revisions, flowchart updating, competitive analyses, post-buy analyses, etc.). Maintains detailed and accurate records. Monitors media agreements and contracts with outside media vendors. Contributes to the development and direction of media strategies and POV’s. Conducts media research, brainstorms, evaluates data, and develops points of view. Understands various media and their applications against client strategies and goals. Maintains thorough, up-to-date knowledge of client’s business (market share, business priorities, key competitor strategies, etc.). Communicates effectively with Media Supervisor, keeping him/her abreast of day-to-day status and flagging and elevating any concerns. Vendor & Media Evaluation Owns communication with both internal (buying teams and specialists) and external resources (publications, websites, etc.), to gather and negotiate costs and plan details. Evaluates partners for their relevance in accomplishing client’s strategic goals. Evaluates inventory against audience segments for a range of media vehicles (display, video, mobile, paid social, native) to determine which would most effectively reach target audience. Studies demographic data/consumer profiles to identify desired target audiences for online advertising. Calculates campaign forecast/projected results, reach and frequency of potential media vehicles. Stays abreast of key developments/trends/issues in media (e.g., population, demographic, lifestyle, media usage changes). Maintains effective relationships with media vendors, ensuring Noble People is represented in a positive way. Campaign Execution & Maintenance Monitors campaign timelines to ensure proper progression of media buys, such as timely issuance and receipt of client authorizations, delivery of paperwork to vendors, specs to creative agencies, delivery of creative assets to vendors, etc. Responsible for the preparation of insertion orders and placement of advertising with media vehicles. Using multiple sources of external data, perform campaign analysis directly relevant to, and to assist in, optimizations, planning, and/or buying decisions. Implements, traffics, troubleshoots, and analyzes digital campaigns using a third party ad server. Monitors media for pacing, delivery, placement, and flight-date discrepancies and negotiates credit or billing adjustments when necessary. Mentors and delegates to Assistant Media Planners on daily tasks in order to grow the Assistant’s knowledge base and expand individual management skills. Requirements Requirements At least 1.5 years experience as a Media Planner in a creative media agency with hands-on digital planning experience including buying, implementation, analytics, and optimization. Experience managing an Assistant Media Planner preferred. Exceptional written, verbal communication skills with the ability to communicate with all levels of employees, vendors and clients. Ability to write concise, reasoned, and inspired media presentations, and present to clients with confidence. A demonstrated track record of gaining trust and respect by consistently demonstrating sound creative, strategic, and analytical thinking skills. Ability to build and maintain strong interpersonal / professional relationships with employees, vendors, clients, etc. Demonstrated strong command of Media Research resources, capabilities and limitations. Demonstrated self-confidence (and track record) in championing innovative, bold and game-changing ideas. Analytical thinker with the ability to apply critical thinking and analysis in writing. Strong math and analytical skills, with a working comprehension of strategy development and required media math. Demonstrated understanding of consumer insights and how to put insights into action. Strong attention to detail. Benefits We take care of you Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years. We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more. The salary range is $60,000 - $70,000 per year. Diversity and Inclusion At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.

Fulfillment Supervisor Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.  In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Arizona, we deliver an elevated experience to local gaming communities. Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world. Our Perks: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays, and employee discounts. We support work life balance. Role: The Fulfillment Supervisor is responsible for overseeing and coordinating daily Fulfillment Operations including Production, Shipping and Pendings, while managing a team of direct reports who may work across various workflows. This role ensures the successful execution of Fulfillment-related tasks by holding team members accountable for their performance. This includes direct reports, whether they are working in the supervisor’s workflow or temporarily assigned to other workflows, as well as individuals assigned to the supervisor’s workflow who are not their direct reports. The Fulfillment Supervisor is responsible for maintaining performance standards and driving results across all assigned areas of responsibility. The Fulfillment Supervisor is responsible for meeting goals in normal operations, as well as participating in and delegating labor to special projects. This people-first position has a focus on building a workplace for continual improvement, both for our employees and our processes. Provide guidance, feedback, and support to Operations Specialists, fostering a positive and productive work environment. Maintain team morale and hold direct reports accountable for their performance, whether they are working within the inventory workflow or other areas. Provide Feedback about an employee’s performance to their direct supervisor. Ensure the consistency and accuracy of inventory operations by monitoring workflows, tracking labor, and meeting team-based SLAs and inventory goals. Train and mentor employees on inventory processes, identify opportunities for workflow improvements, and create performance development plans to enhance individual and team efficiency. Manage timecards in ADP Workforce Now, handle PTO and scheduling requests, and ensure compliance with company policies and collective bargaining agreements. Work closely with leadership from other workflows to align goals, improve consistency, and create synergy across Card Operations. Engage in disciplinary conversations when necessary and implement corrective actions to address performance issues. Participate in the hiring process by conducting interviews and providing recommendations for applicants. Delegate labor and participate in special projects to support organizational initiatives and drive operational improvements. Additional duties and responsibilities as assigned. Qualifications: Associate degree or 2-years equivalent work experience Prior supervisory responsibilities for a team of at least 5 Full Time Employees (FTE) Possess a strong attention to deal, especially with visual acuity Ability to consistently work in a repetitive environment Proficiency in Microsoft Office Suite Proven ability to provide feedback both in the moment and in regular performance reviews Demonstrated bias for action, especially when dealing with ambiguity Professional Development and Management experience a plus Knowledge of Magic: The Gathering editions and player base Physical Requirements: Manual dexterity with constant fine finger manipulation. The capacity to stand and work on hard surfaces for extended periods, up to 8 hours per day. Frequent wrist flexion/extension in repetitive motions. Occasional squatting, kneeling, bending, stooping, reaching, twisting at waist may be required. Capability to lift up to 50 lbs. occasionally. Location / Work Schedule: Monroe, WA PM Shift (3:00 PM-11:30 PM) Job Type / Pay Rate: Full Time, scheduled 40 hours per work week, set shift with two consecutive days off. Non-exempt/Hourly: From $26.60 per hour, and $27.53 per hour upon completion of training and meeting expectations. Full Pay Range: $26.60 per hour - $29.21 per hour based on proficiency. Overtime required, particularly for product releases and after-mail holidays. Benefits: Paid Time Off: 5 weeks accrued per year, 8 Company Holidays Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance Retirement: 401(k) with 4% Safe Harbor match, no vesting period Employee Stock Ownership Plan Flexible Spending Accounts & Health Savings Accounts Pre-Tax Commuter Benefits Supplemental Life and AD&D Insurance Accident, Critical Illness & Hospital Confinement Plans Employee Assistance Program Employee Discount Equal Opportunity Employment: We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. PI278276498 Apply

Noble People is not your typical media agency- we’re a fearless, forward-thinking collective of creative problem-solvers who thrive on bold ideas and no-bull rationale. For us, media is more than just a channel; it’s anything and everything that creates meaningful connections between a brand and its audience. Whether that means redefining how a brand shows up in culture, sparking conversations around new trends, or creating entirely new ways to engage, we believe the possibilities are limitless. We’re driven by the belief that extraordinary results come from challenging the status quo. By blending bold, creative thinking with data-informed insights, we maximize every lever of marketing to achieve transformational growth not just for marketing teams but for the entire organization. We aim to drive impact that matters not only to CMOs but to CEOs and CFOs, ensuring our work fuels meaningful growth across all levels of our clients’ businesses. Our mission is to unlock the professional potential of everyone in our ecosystem. We empower our employees to elevate themselves, their teammates, and their clients, creating a culture where ambitious, growth-focused individuals thrive. If you’re someone who believes that the best solutions come from questioning convention, pushing boundaries, and keeping it real, you’ll find your place here. This is Noble People. Bold ideas. No bull rationale. Let’s build something extraordinary together. The Senior Media Planner supports in the development of effective, innovative, and strategic solutions, is responsible for the oversight coordination and execution of approved media plans, media planners and assistant media planners. Reports directly to the Media Supervisor. Essential Functions (other duties may be assigned). Account & Client Management Produces work that delivers on client goals and gains industry recognition for its creativity and results. Constantly seeks and creates creative opportunities in both media choice and usage to increase visibility/impact. Oversight for day-to-day maintenance of assigned accounts (billing issues, budget revisions, flowchart updating, competitive analyses, post-buy analyses, etc.). Maintains detailed and accurate records. Monitors media agreements and contracts with outside media vendors. Leads the development and direction of media strategies and POVs. Conducts media research, brainstorms, evaluates data, and develops points of view. Understands various media and their applications against client strategies and goals. Maintains thorough, up-to-date knowledge of client’s business (market share, business priorities, key competitor strategies, etc.). Communicates effectively with Media Supervisor, keeping him/her abreast of day-to-day status and flagging and elevating any concerns for the media planning team. Vendor & Media Evaluation Oversees communication with both internal (buying teams and specialists) and external resources (publications, websites, etc.), to gather and negotiate costs and plan details. Leads the evaluation process for media partners for their relevance in accomplishing client’s strategic goals. Understand the target customer journey against audience segments for a range of media vehicles (display, video, mobile, paid social, native) to determine which would most effectively reach the target audience at each journey phase (awareness, familiarity, consideration, purchase and loyalty). Studies demographic data/consumer profiles to identify desired target audiences for online advertising. Checks calculations for campaign forecast/projected results, reach and frequency of potential media vehicles. Stays abreast of key developments/trends/issues in media (e.g., population, demographic, lifestyle, media usage changes). Maintains effective relationships with media vendors, ensuring Noble People is represented in a positive way. Campaign Execution & Maintenance Sets campaign timelines to ensure proper progression of media buys, such as timely issuance and receipt of client authorizations, delivery of paperwork to vendors, specs to creative agencies, delivery of creative assets to vendors, etc. Responsible for the approval of insertion orders and placement of advertising with media vehicles. Using multiple sources of external data, perform campaign analysis directly relevant to, and to assist in, optimizations, planning, and/or buying decisions. Oversees, traffics, troubleshoots, and analyzes digital campaigns using a third party ad server. Monitors media for pacing, delivery, placement, and flight-date discrepancies and negotiates credit or billing adjustments when necessary. Mentors and delegates to Planners and Assistant Media Planners on daily tasks in order to grow the Assistant’s knowledge base and expand individual management skills. Requirements Requirements Minimum 2 years’ experience as a Media Planner or Senior Planner in a creative media agency. Proven experience managing junior team members (e.g., Assistant Media Planners). Exceptional written and verbal communication skills; able to engage effectively with employees, vendors, and clients at all levels. Strong presentation skills, with the ability to craft concise, strategic, and compelling media recommendations and present them with confidence. Recognized for building trust and respect through sound creative, strategic, and analytical thinking. Ability to build and maintain strong professional relationships with colleagues, vendors, and clients. Proficient in media research tools, with a clear understanding of their capabilities and limitations. Confident champion of bold, innovative, and game-changing ideas. Strong critical thinking and analytical skills; able to apply insights in both writing and strategy development. Solid command of media math with the ability to integrate data into strategic planning. Proven ability to translate consumer insights into actionable strategies. Skilled negotiator with a track record of fair and effective deal-making. Strong attention to detail. Benefits We take care of you Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years. We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more. The salary range is $75,000 - $80,000 per year. Diversity and Inclusion At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.