Workable
Store Manager at Pandora Boutique, Spotsylvania Mall
Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.Â
About Pandora
Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainabilityâ the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelryâitâs about helping customers celebrate lifeâs moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.Â
Spotsylvania Mall anchors Fredericksburgâs growing retail landscape, attracting customers from the expanding I-95 corridor between Richmond and Washington D.C. Fredericksburg offers charming historic neighborhoods, scenic riverfront, and a rapidly growing suburban population. This is an ideal setting for retail professionals to thrive while enjoying a vibrant, family-friendly community.Â
Store Manager
Weâre searching for a strategic and service-driven Store Manager to lead a high-performing team within our REEDS + Pandora boutique. As the Store Manager, youâll set the tone for excellenceâdriving sales, developing talent, and delivering a client experience that aligns with REEDSâ luxury values. Youâll be responsible for both the business results and the culture of your store, fostering an environment rooted in passion, integrity, and growth.Â
What Youâll DoÂ
Sales & Business LeadershipÂ
Own store performance, exceeding sales goals and KPIsÂ
Leverage sales analytics to drive strategy and opportunityÂ
Lead by example as a selling manager and brand ambassadorÂ
Oversee visual presentation, product mix, and promotional executionÂ
Client ExperienceÂ
Deliver a seamless, personalized luxury experience to every customerÂ
Inspire the team to build long-term client relationships through effective clientelingÂ
Lead from the floor during peak moments and eventsÂ
Actively seek and respond to client feedbackÂ
Team DevelopmentÂ
Recruit, train, and retain top-tier talentÂ
Coach with consistency and clarity to support team growth and developmentÂ
Create a culture of accountability, performance, and celebrationÂ
Facilitate continuous learning and ensure completion of training programsÂ
Operations & Store StandardsÂ
Ensure flawless execution of daily operationsÂ
Monitor inventory, security, and loss preventionÂ
Oversee compliance, safety, and store policy adherenceÂ
Maintain back-of-house organization and optimize operational efficiencyÂ
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Our ValuesÂ
We lead through REEDSâ core principles:Â
Integrity â Do whatâs right, alwaysÂ
Performance Excellence â Drive results and growthÂ
Stewardship â Build trust at every turnÂ
Professionalism â Lead with confidence and consistencyÂ
Entrepreneurial Spirit â Think boldly, act decisivelyÂ
Team Orientation â Support, uplift, and collaborateÂ
Passion â Love what you do and share it with othersÂ
Requirements
 Required QualificationsÂ
3+ years of leadership experience in luxury, specialty, or jewelry retailÂ
Proven track record of meeting/exceeding sales goalsÂ
Strong leadership presence and talent development capabilitiesÂ
Proficient in POS systems, Microsoft Office, and digital commerce toolsÂ
Availability to work a flexible schedule, including nights, weekends, and holidaysÂ
High School Diploma or EquivalentÂ
Legal authorization to work in the U.S.Â
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Preferred QualificationsÂ
GIA coursework or certificationÂ
Deep passion for fine jewelry, timepieces, and PandoraÂ
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Fredericksburg, VA 22401, USA
Negotiable Salary