Senior Fullstack Engineer

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Reporting to the Director and Assistant Director of the Bachelor of Science in Nursing (BSN) Program, the Administrative Assistant is responsible for coordinating student and faculty compliance with clinical requirements, organizing student clinical rotation groups, and ensuring smooth communication with clinical partners. The ideal candidate is a proactive, detail-oriented team player who thrives in a fast-paced academic environment. This position offers an excellent opportunity to join a well-established and growing university. Essential Functions: Prepare BSN students and instructors for clinical rotations by collecting, reviewing, and processing all health and immunization records prior to the start of each term. Conduct introductions for clinical compliance and vaccination requirements during new student orientation sessions. Visit classes and make announcements regarding upcoming clinical compliance deadlines. Monitor expiring health records and certifications; notify students and faculty via email and follow up as needed. Work with Student Services to support re-enrolling and transfer students in meeting clinical requirements. Create and assign all student clinical rotation groups at the start of each term. Send required student and instructor health records to affiliated clinical facilities prior to rotations. Assemble, process, and submit all facility-specific clinical paperwork on schedule. Communicate with clinical site representatives to finalize student and instructor onboarding and orientation requirements. Assist with the coordination, planning, and execution of program-related meetings and events. Record accurate meeting minutes and distribute them as directed. Manage appointments and scheduling for the Director and Assistant Director of the BSN Program. Track and maintain records of facility-specific compliance requirements, including COVID-19 and other vaccination protocols. Provide administrative support for student and faculty needs as assigned. Perform other related duties as assigned. Qualifications: Associate degree required; Bachelor’s degree in Health Science, Public Health, Healthcare Administration, or a related field preferred. Strong public speaking skills with the ability to present regularly in classroom settings. Excellent customer service orientation. Proficiency in Microsoft Office Suite (Word, Excel) and Adobe Acrobat Pro. Strong verbal and written communication skills. Knowledge of standard office procedures and equipment. Exceptional organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines. Ability to work independently as well as collaboratively within a team environment. $21-$24/hr. Compensation based on education and experience. Conditions of Employment: A job-related assessment may be required during the interview process. Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted). Employment verification will be conducted to validate work experience per accreditation standards. Offers of employment are contingent upon the successful completion of a background check. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Standard office/classroom/lab or clinical setting. Duties are typically performed while sitting at a desk or computer workstation. May include time spent in skills labs or bedside environments as required by the program. Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines. Physical Demands: Regularly sits for extended periods. Physical ability to perform program- or department-related duties. Proficient in using electronic keyboards and office equipment. Effective verbal communication via phone and in person. Ability to read fine print, operate computers, and understand voices clearly. Able to lift, carry, and/or move objects weighing 10–25 pounds as needed. Employee Benefits: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Exciting university events Seasonal motivational health and wellness challenges Work/Life Balance initiatives Onsite wellness program / Staff Chiropractor Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Institutional Values: Diversity and Inclusion: Stanbridge University’s motto, “Strength through Diversity,” reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life. Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice. Community Engagement: Through initiatives such as Stanbridge outREACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness. Equal Opportunity Employer: Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.

Delaware Nation Industries/Emerging Technologies is seeking an experienced Enterprise Tools Administrator to support the Navy Forge contract. This person will be responsible for administering, configuring, and optimizing Jira and Confluence environments to support enterprise project management and collaboration. This position requires a Secret clearance and is a full-time, 5 days per week onsite role located in College Park, MD. The overarching objective is to ensure a secure, reliable, and efficient IT environment that enables Forge developers to rapidly and effectively develop and deploy ICS software. The Contractor shall provide IT Operations support for the FDE, encompassing Systems Administration and Cloud Engineering services. This person will work within a larger team construct and is required to effectively collaborate with government and other contractor personnel within an Agile development framework in the performance of this contract. A Secret Clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% onsite. This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. Requirements Required Experience • Minimum of 5 years of experience in Jira and Confluence Administration. Required Skills • Configuring and maintaining Jira and Confluence instances. • Automating Jira workflows. • Creating and modifying Jira projects. • Supporting, troubleshooting, and configuring Jira and Confluence plugins. Desired Skills • Experience with management of the Jira Big Picture plugin. • Aggregating Jira and Confluence data into live dashboards. • Integrating tools and applications with webhooks. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”