Case Manager - Permanent Supportive Housing

Title: Residential Coordinator (On-Call) Level: Coordinator Department: Artemis House Region 1 Reports to: Assistant Director of Operations Pay Rate: $20.00 per hour Location: Northern Region of VA FLSA Status: Non- Exempt About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)  About the Role: The Residential Coordinator provides essential 24-hour awake coverage and supervision of the domestic violence shelter. The Residential Coordinator is the lead person on shift acting as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House. Requirements How you will contribute: Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor all calls and inquiries while maintaining confidentiality at all times. Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments Update the daily log by documenting all interactions with clients and any other significant events in the shelter Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress Accompany clients to court and various other appointments to support client goals Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed. Maintain the dignity and confidentiality of all clients during service delivery Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management Conduct assessments and intakes for clients in imminent danger seeking a safe haven. Assist with administration of medication delivery and security Participate in staff meetings and staff trainings as directed by supervisor Ensure compliance with all agency policies and best practices Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.) Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment Other Duties as assigned Required: A high school diploma or GED 2+ years of experience in human services Ability to build strong working relationships with clients and team members Strong verbal and written communication skills Willingness to work evenings and weekends when needed Preferred: A bachelor’s in human services/ related field Experience working in programs serving victims of domestic violence Experience working in a residential environment Current CPR/ First aid certification Physical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds Physical Requirements:  Annual TB Test is required  Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds Benefits Benefits: 401K contributions with a 4% employer match  Two Semi-Annual Team Building Events    We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Shelter House’s is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.    Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email peopleandculture@shelterhouse.org.   ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance. Equal Opportunity Employer. **We are unable to sponsor or take over sponsorship of an employment visa at this time.** 

Position: Executive Assistant Organization: Fighting Homelessness Location: Dallas, TX Hourly Pay Rate: $20 per hour Reports to: CEO/Executive Director Job Type: Part-time Position Summary: The Executive Assistant provides high-level administrative support to the CEO to ensure smooth day-to-day operations at Fighting Homelessness. This role involves managing schedules, coordinating meetings, handling correspondence, leading on project management, and maintaining organized systems that allow the team to focus on advancing the mission. The Executive Assistant will serve as a key point of contact for internal and external stakeholders and play a vital role in keeping operations efficient and professional. Key Responsibilities: 1. Administrative & Scheduling Support - Manage calendars, schedule meetings, and coordinate logistics for internal and external appointments. - Prepare agendas, take detailed meeting notes, and track follow-up actions. - Schedule and host monthly team meetings. 2. Digital Organization & Document Management - Maintain organized filing systems (digital and physical) for contracts, reports, and key documents. - Assist with preparation of reports, presentations, and materials for board meetings, funders, and key projects. - Support coordination of organizational events, including logistics, supplies, and communications. 3. Communication & Relationship Management - Act as the first point of contact for inquiries from partners, donors, and community members. - Draft, edit, and proofread communications such as letters, emails, and memos. - Maintain a professional and welcoming environment for all stakeholders. 4. Organizational Support & Management - General project management for the organization to keep the CEO and the team on track to meet goals and deadlines. - Conduct weekly virtual check-ins with junior staff (Grant Writer & Digital Support Intern) to ensure they have clear goals and stay on track with their work. - Conduct weekly check-in with the CEO to share updates and ensure alignment. - Support HR and onboarding processes, including scheduling interviews and preparing materials. - Help track organizational deadlines and ensure timely completion of tasks. Qualifications & Skills: Education: Associate’s or Bachelor’s degree preferred, or equivalent relevant experience. - Experience: 2+ years in an administrative, executive assistant, or office management role. - Strong organizational and time management skills with keen attention to detail. - Excellent written and verbal communication abilities. - Tech savvy with proficiency in Google Workspace and Zoom, CRM experience is a plus. - Excellent problem solving skills and the ability to be nimble. - Ability to manage multiple priorities in a fast-paced nonprofit environment. - Professional, resourceful, and proactive approach to problem-solving. General Expectations: - Respond to all requests within 24–48 hours (on business days). - Maintain confidentiality and handle sensitive information with discretion. - Uphold professionalism in all interactions with staff, stakeholders, and community members. - Support the mission of Fighting Homelessness by ensuring leadership has the tools and systems needed to succeed.

Location: Los Angeles Salary: $24.04 per hour, non exempt   Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.   In short, we do good work.   We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.   Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Requirements Professional Experience One year of work experience in non-profit human services Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus   Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in-person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Bilingual in English and Spanish is preferred Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans   Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.   Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.   Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $24.04 hourly.  Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work 

Now Hiring: Teen Program Coordinator (Aka: Teen Life Architect, Fun Facilitator, Future-Maker) Full-Time | Based on Maui | Reports to the Club Director Let’s be real — teens don’t just need a place to hang out; they need a place to belong, grow, and feel like the awesome humans they are becoming. At Boys & Girls Clubs of Maui, our Teen Program Coordinator is the heartbeat behind the scenes, the spark that lights up the teen center, and the mentor who helps teens navigate life’s curveballs with confidence and style. We’re looking for someone who sees teens as more than just “kids” — someone who’s ready to build a space that’s part “hangout with a mission” and less “waiting for the clock to tick,” where teens can find purpose, fun, and positive vibes every day. ________________________________________ What You’ll Actually Be Doing (because this is way more than just “hanging out”): • Run epic events like Teen Expo, Keystone, and Youth of the Year—with flair, heart, and a well-timed snack bar. • Help coordinate teen programming across all our Maui clubhouses—because teens everywhere deserve a space to belong, thrive, and occasionally crush a karaoke night. • Crafting teen programs that are equal parts exciting and empowering — think leadership, career prep, creative jams, and all the good stuff in between. • Creating a welcoming teen center where every teen feels seen, safe, and ready to take on the world. • Building and running a teen council — because teens need a say in what’s happening here (and they love it). • Recruiting and keeping teens engaged with fresh ideas and meaningful activities that speak to their hearts and dreams. • Collaborating with staff, parents, and community partners to bring even more resources and opportunities to our teens. • Keeping the teen space fun, organized, and safe — clean-up duty is part of the deal, but hey, it’s all part of making the place theirs. • Driving the Club van from time to time, because adventure waits for no one. ________________________________________ Who You Are: • Someone who gets teens — their quirks, their struggles, and their dreams — and is excited to walk alongside them • A natural leader who inspires teens to own their space, take responsibility, and shine their brightest • A creative thinker who’s always cooking up new ways to keep teens engaged and growing • Organized enough to juggle schedules and programs without breaking a sweat • Experienced — at least 3 years working with youth, preferably teens, in a club, school, or community setting • CPR and First Aid certified (or ready to get there) with a valid driver’s license and a clean record ________________________________________ What You’ll Love: • Knowing you’re making a real difference — helping teens steer clear of trouble and build a future they’re proud of • Being part of a team that values your passion, creativity, and leadership • Variety every day — no two days are the same, and that’s how we like it • Seeing teens grow into confident, capable young adults who know they belong ________________________________________ Ready to make an impact? Shoot us your resume and share why teens inspire your best work and biggest smiles. We want to hear your story and what makes you the perfect match for this adventure. We’re not just offering a job. We’re offering a chance to change lives — starting with yours.

About Waypoint: Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities. About the Role: Share your home and help an adult with a developmental disability to live in a family setting. Shared Living Providers open their homes to support individuals with education, employment, recreation, family inclusion, health/mental health, and independent living skills, and serve as an important member of the person's team in identifying and achieving their personal life goals. This is a contracted position to support a person 12 months per year in your home. Requirements Qualifications: - High School Diploma or Equivalent - Must be at least 21 years of age and pass background check(s) Requirements: - Clean driving record, driver's license, and reliable transportation - Experience working with individuals with ID/DD is preferred but not required - DSP and CPR certifications; will provide training for those in need of certifications. Job Type: Contract Pay: From $130.00 per day Benefits · Generous daily stipend/contracted position; direct deposit. · Very supportive agency to partner with as you open your home to an adult with ID/DD. · Access to free professional development/training opportunities. - Electronic documentation/IT support including laptop if needed.

Do you have a heart for service? Are you passionate about helping Oahu’s underserved houseless community? Do you want a career where you can truly make an impact on the lives of others? If so, we want you on our team! Who We Are Since 1989, Steadfast Housing Development Corporation (SHDC) has been dedicated to bridging housing and behavioral health services to empower adults living with serious and persistent mental illnesses. As a trusted nonprofit, we create safe, supportive, and independent living opportunities that change lives. The Opportunity We are looking for a compassionate and motivated Residential Specialist to join our Supported Housing Program on Oahu. This is a full-time, exempt position with an annual salary range of $45,760 – $52,000, depending on education and experience. In this role, you’ll be part of a mission-driven team committed to providing stability, dignity, and hope to those whom we serve. What's in it for you? 💙 100% Employer-Paid Coverage – Free medical, dental, vision, and prescription benefits for employees. 🌴 Generous Time Off – Vacation and sick leave, with the opportunity to earn up to 4 weeks of vacation and 4 weeks of sick leave per year after 4 years of service. 🎉 Paid Holidays – Enjoy 12–13 paid holidays each year. 💰 Retirement Savings – Profit-sharing retirement account to help you plan for the future. 🛡️ Life Insurance – Complimentary $15,000 life insurance policy. ⏰ Work-Life Balance – Flexible scheduling options to support your lifestyle. What do you have to do? Housing Support and Advocacy: • Connect with landlords and community partners to create housing opportunities for our clients. • Guide individuals through the housing search process — from scheduling viewings to completing applications and negotiating lease agreements. • Help clients make informed choices about their housing options. • Provide ongoing support to ensure clients maintain stable housing, including budgeting, household setup, and problem-solving around lease requirements. • Advocate for clients with landlords, mediate tenancy issues, and provide regular encouragement to promote success and independence. • Assist with transitions into long-term housing programs like Section 8 or public housing. Client Empowerment: • Support clients in setting and achieving personalized housing goals. • Conduct initial and ongoing evaluations of housing and service plans. • Provide education around safety, housekeeping, budgeting, and other essential skills for independent living. • Offer consistent follow-up through in-home visits and ongoing encouragement. Collaboration & Teamwork: • Work closely with behavioral health providers and other community service partners to ensure holistic support for each client. • Participate in team meetings, case conferences, and service provider collaborations. Administrative Responsibilities: • Maintain confidentiality and accurate records for all clients served. • Complete reports on housing activities, services provided, and client progress. • Assist with housing subsidy applications and maintain up-to-date benefit information. • Administer client satisfaction and quality-of-life surveys to support program evaluation. • Submit accurate daily logs of activities and contribute to program development through team input. What You’ll Need to Succeed: • 🎓 Education – A Bachelor’s degree from an accredited university or college is required (social work or human services field preferred). If you do not have a BA degree, we have another similar position you may qualify for. Just send in your resume! • 🚗 Driver’s License – A valid Hawaii driver’s license and a clean driver’s abstract (no more than 3 violations within the past 3 years). • 🌺 Experience – At least 1 year of experience working with individuals with special needs is strongly desired. • 🔍 Clearances – Ability to pass a background check, drug screening, and sex offender checks. • 📞 Flexibility – Must be available to provide on-call support after hours when needed. • 🚙 Transportation – Use of your own personal vehicle with current registration, safety check, and insurance is required. Mileage reimbursement IS provided for work-related travel. Ready to Apply? If this opportunity sounds like the right fit for you, we’d love to hear from you! Please email your resume and indicate this position on your subject line to: 📧 Maile Daniel ➡️ Only serious applicants will be considered. Interviews are scheduled promptly for selected candidates, and positions may be filled quickly on a first-come, first-served basis. Detailed job descriptions and an employment application will be provided to applicants selected to move forward in the hiring process. Thank you for your interest in our organization!