ECommerce Operations Coordinator (sebastopol)

We are a family-owned and operated machine shop in the print industry, servicing mainly bindery machinery in print finishing at customer locations around Northern California, and selling Print Finishing Bindery parts, supplies, and machinery with the help of our web store www.GodarMachinery.com. We are looking for qualified candidates interested in growing with our company, beginning with administrative office and customer service duties, processing orders and shipments, assisting with upkeep of our website, especially for price updates and marketing, with the possibility of eventually handling equipment sales. We value hard work, exceptional customer service, the ability to work independently yet also be a supportive team member, excellent communication and follow-through, initiative taking, and being able to wear many hats and flexibility to learn new skills. Duties: • Answer phones, take messages, communicate concisely with exceptional attention to detail; • Answer emails with customers and vendors daily, with great follow-through; • Process orders in a timely way, juggling varying vendor and customer requirements; • Track orders with vendors for excellent follow-through with customers; • Keep track of backorders & shipments, following up with vendors and customers until merchandise is received; • Quote merchandise, and follow up on quotes; • Schedule service calls; • Help problem-solve customer service issues; • Process shipments, packaging goods to ship, and/or making freight arrangements; • Focus on project-oriented work, such as marketing or updating prices on our website, amid handling other multi-tasking demands; • Perform data entry for our web store, updating prices and products using Excel functions for mass updates; • Improve consistency in product marketing on our website; researching competitor prices to help us set the best prices; • Assist with marketing functions like equipment mailings, and use of programs like Constant Contact; • Eventually assist with the design of our web store and possibly outside product sales; • File and maintain archives; • Run errands as needed; • Purchase and help keep track of stock; • Help with other general tasks including cleaning and upkeep as needed. Qualifications & Experience: • MS Office in particular Excel and Word and good typing skills required. • Familiarity with Quickbooks a plus. • Higher education valued. • Good employment references and solid work history. We will check references. • Experience being bondable a great plus. • Good driving record. Looking for candidates who are customer service oriented with a helpful attitude, who are receptive, and excellent at communicating especially over the phone and in writing, and who follow-through well with attention to detail and good organizational skills. Must be able to multi-task while working in a fast-paced, deadline driven atmosphere, juggling a variety of customer, vendor, and team member needs and reprioritizing what to do first, and always checking phone and emails for new messages. When there is down-time, must be hard-working to continue to complete projects and tasks that contribute to the team being ready for the next busy times. Please only apply if punctual, hard-working, trustworthy, reliable, dependable, honest, and able to handle confidential information respectfully. We are positioned to grow with the right candidates interested in long-term employment. No regular weekend work needed. This is a full time in-person position, not to be performed remotely. Hours: 8:30 AM to 5 PM, Monday through Friday. Qualified candidates only - please send resume. Submit a resume by clicking the Reply button and please, no phone calls directly to our office nor walk-ins. Recruiters, please do not contact this job poster.

Very flexible positions exist within Court Administration.  We are seeking part-time hires as tipstaff who will have work assignments in the courtroom, in an office, or both.  Essential duties may include confirming presence of all litigants and counsel for scheduled proceedings, opening court, swearing in witnesses, preparing paperwork, managing and preparing case files, assisting with jury selection and jury trials, assisting with copying and faxing as needed, and supporting Court Administration as necessary. Requirements Qualified candidates will have a high school diploma or GED. Some work experience preferred, strong customer service orientation; demonstrated accuracy, attention to detail, and organizational skills; highly proficient interpersonal relations and communications skills; ability to work with all skills and backgrounds; and maturity to maintain confidential information. Benefits This position is limited to 999 hours per anniversary year, start at $13.75/hour, and include pro-rated vacation benefits. EQUAL OPPORTUNITY EMPLOYER

● N.D Office ( 635 & Webb Chapel ) is looking for P/T ㅡ Receptionist as below : ▪︎ Training wage : $ 15 / h ▪︎ Needed computer skills ㅡ ▪︎ Att'n : J R / (469) 783 - 6801 .

TechOp Solutions is seeking   Customer Service Representatives (CSR) with strong listening skills, compassion, and a commitment to excellent service. The CSR will handle inquiries, process and track orders, and provide support via phone, email, and other channels.  Duties: Receive and process orders via phone, fax, mail, email, etc.   Provide courteous and professional support during inbound calls and emails  Maintain records, reports, and quality control documentation   Handle payments orders via approved systems  Guide customers in using the approved systems, including ordering items and updating information  Other duties, as assigned  Requirements Minimum of 2 years’ experience in a customer service environment   Proficient in ordering process CRMs Proficient in communication (oral and written), analytical thinking, and customer service  Minimum of a high school diploma, or equivalent  Proficient in the use of Microsoft Office application  Must be able to pass a typing test  Must be able to obtain and maintain government agency suitability requirements as a condition of employment  Benefits The pay range for this role reflects a variety of factors that are considered when making compensation decisions, including but not limited to: job location, relevant skills and experience, education and certifications, contract-specific requirements, and organizational needs. Final compensation will be determined based on the facts and circumstances of each individual case, and it is not typical for hires to be made at or near the top of the range. A reasonable estimate of the current range for this position is $18.56. – $23.65 hourly. This position is covered under the Service Contract Act (SCA) and includes health and welfare benefits in addition to any applicable vacation and holiday leave as required by the contract (The application deadline is October 1. This date is tentative and may change with short or no notice.) IND123

Overview: We are looking for a reliable Office Administrator to join our team. We are a small family owned and operated company in business since 1995. We sell, install, and service commercial and residential skylights. The main tasks of the position include: - Scheduling leads/customers via phone and email on our CRM, Jobber. - Making follow-up calls and emails on estimates. - Sending/creating invoices via our CRM. - Assist in office sales as customers pick up skylights. - Sending/creating estimates via our CRM. - Some filing of completed paperwork. Skylight knowledge is not required. We will train the right person. Details: - 40-hour work week M-F (9-5) - Paid company holidays Required Knowledge, Skills and Abilities: - Ability to read, write and speak fluent English. - Ability to write professional emails with proper format, punctuation, spelling and grammar. - Proficient with Microsoft Office and intermediate computer skills - Experience with Jobber or similar CRM would be ideal. Work Environment: - Work primarily in a climate-controlled office environment. Physical demands are primarily sedentary, requiring little physical effort. Minimal work with light and medium materials up to 30 pounds.

WIN Warehouse is excited to announce a new job opportunity: Administrative Coordinator. The Administrative Coordinator will be responsible for the execution and reporting on a wide variety of administrative processes including: donation order tracking, accounts payable, accounts receivable, receiving and correspondence. The Administrative Coordinator will also be the initial point of contact for WIN’s nonprofit members, donors and vendors via telephone or in-person and will be responsible for connecting them with the appropriate staff member or service. Additional responsibilities include being a point of contact to provide service in our showroom, including stock keeping duties and light cleaning. The right candidate will be someone who will take ownership of the administrative processes involved with receiving in-kind donations with an emphasis on prompt gift acknowledgment. In addition, you should have basic bookkeeping skills and the ability to handle accounts receivable, accounts payable, and settlement reconciliations.  You should have exceptional people skills and communication skills as you will be dealing with corporate donors as well as people in all levels of nonprofit organizations, team members and vendors. Proven ability to efficiently operate various Windows software and Google Tools is a must.  Requirements Tasks and Responsibilities: Receive incoming calls and in-person visitors Generate letters of acknowledgment for corporate donors Process Accounts Receivable payments Account coding of Accounts Payable  Maintain files and correspondence (paper and digital) in accordance with WIN’s Record Retention and Document Destruction Policy Provide superior service to our members locating and obtaining donations in our showroom Balance and reconcile daily deposits Keep office supplies stocked and monitor office supply budget Keep showroom stocked, neat, and organized Run various reports  Continually improve administrative systems and processes  Keep your work area organized and safe  Competencies and requirements: Exceptional personal relations, written, and verbal communication skills  Maintain confidentiality of any proprietary data or personal information At least 2 years with customer service related or customer-facing experience  Be comfortable using many forms of communications including, but not limited to email, chat, phone, intercom,  Be proficient with everyday functions of a Windows PC  Be proficient with Microsoft Word and Excel Be able to learn how the financial and inventory systems relate to other aspects of our operation (like receiving, CRM and order management) Be willing to cross-train in other areas of the operation as opportunity permits  Work closely with the president, vice president of programs, member services coordinator, and warehouse manager Work independently or as part of an awesome team  Must be exceptionally organized and have strong abilities to multitask and prioritize  Be safety-minded  Have an infectious can-do attitude  Appreciate WIN’s mission and contributions to the non-profit community Benefits Compensation & Benefits $21.25/hour, 40 hours per week Exclusively first shift work Employer-sponsored health insurance Minimum of eight paid holidays annually One week paid vacation in first full year Paid sick leave accrual policy Company paid short-term disability insurance 403(b) retirement plan with company match up to 4% of earnings