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IT Tech (Tampa)

Negotiable Salary

155 W Dr Martin Luther King Jr Blvd, Tampa, FL 33614, USA

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Job Summary: This role is on-site and responsible for supporting the organization’s computer systems, hardware and software and helping end users with technical issues submitted through the help desk. Duties and responsibilities: • Installs, configures, upgrades, and troubleshoots problems related to hardware, software, phones, and other equipment (e.g., printers) and systems. . Install and configure Digital Watchdog security systems • Troubleshoots Level 1 problems related to any aspect of network/telecommunications systems and PC’s. • Diagnose, tracks, resolves, and documents problems and resolutions. • Onboards new employees, issues equipment, and assists with workstation set-ups. Provisions system access and sets permission for employees based on department and position. • Supports end user training related to spam filtering. • Offboards employees; retrieves equipment, removes licenses and access from IT systems and business applications upon separation. • Uses internal and external knowledge bases and resources to research issues independently, escalate issues outside the technician’s level of knowledge and experience (including most server and networking issues, as appropriate) • Advises, trains, and assists users on how best to utilize systems. • Coordinates with outside IT consultants regarding systems and issues needing resolution. Qualifications: . Knowledge of Digital Watchdog security systems • Knowledge of iOS, Apple iPads, Square software and POS networks. • Knowledge of Windows 10/11 systems, Microsoft 365, email, and printers. • Ability to provide quality customer service and teamwork while managing multiple tasks and projects under competing deadlines. • Strong senses of discretion, urgency and confidentiality. • Knowledge of iOS, Apple iPads, Square software and POS networks. • Ability to monitor and edit website, as needed. • A knowledge of security systems, with substantial number of IP cameras and related network is a plus. • May be required to assist in the evening and/or weekends and travel occasionally. Will be required to work overtime hours at 4th of July and New Year’s Eve.

Source:  craigslist View original post

Location
155 W Dr Martin Luther King Jr Blvd, Tampa, FL 33614, USA
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IT Associate needed
Job Title:** IT Associate Location: Office based or remote The IT Associate will provide technical support, assist in maintaining company systems and networks, and ensure the smooth operation of IT services. This role involves troubleshooting hardware and software issues, assisting employees with IT needs, and helping implement technology solutions to improve business efficiency. Key Responsibilities: * Provide first-level technical support for hardware, software, and network issues. * Install, configure, and maintain computers, peripherals, and related equipment. * Assist in managing user accounts, permissions, and access control. * Monitor and maintain system performance, backups, and security protocols. * Support the setup and maintenance of company email, collaboration tools, and cloud systems. * Assist with the rollout of new technologies, system updates, and IT projects. * Document IT processes, support requests, and solutions. * Collaborate with vendors and service providers to resolve technical problems. * Maintain inventory of IT equipment and software licenses. * Stay current with emerging technologies and recommend improvements where applicable. Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). Experience: 1–3 years of experience in IT support, system administration, or a related technical role. Skills: * Strong troubleshooting and problem-solving abilities. * Working knowledge of Windows and/or macOS environments. * Familiarity with networking (TCP/IP, routers, switches, firewalls). * Basic understanding of cloud platforms (e.g., Microsoft 365, Google Workspace, AWS, or Azure). * Excellent communication and customer service skills. * Ability to manage multiple tasks and prioritize effectively. *Preferred Qualifications (Optional): * Experience with Active Directory or endpoint management tools. * Basic scripting or automation knowledge (PowerShell, Bash, Python). * IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified, etc.). Work Environment: * [Describe: e.g., Office-based, hybrid, or remote environment.] * May require occasional evening or weekend work during upgrades or maintenance. --- Would you like me to tailor this job description for a **specific industry or organization type** (e.g., startup, corporate office, school, hospital, nonprofit, etc.)? That can make it sound more targeted and attractive.
844 2nd Ave, New York, NY 10017, USA
Negotiable Salary
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