SQA Manual Tester

Delaware Nation Industries/Emerging Technologies is seeking an experienced Enterprise Tools Administrator to support the Navy Forge contract. This person will be responsible for administering, configuring, and optimizing Jira and Confluence environments to support enterprise project management and collaboration. This position requires a Secret clearance and is a full-time, 5 days per week onsite role located in College Park, MD. The overarching objective is to ensure a secure, reliable, and efficient IT environment that enables Forge developers to rapidly and effectively develop and deploy ICS software. The Contractor shall provide IT Operations support for the FDE, encompassing Systems Administration and Cloud Engineering services. This person will work within a larger team construct and is required to effectively collaborate with government and other contractor personnel within an Agile development framework in the performance of this contract. A Secret Clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% onsite. This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. Requirements Required Experience • Minimum of 5 years of experience in Jira and Confluence Administration. Required Skills • Configuring and maintaining Jira and Confluence instances. • Automating Jira workflows. • Creating and modifying Jira projects. • Supporting, troubleshooting, and configuring Jira and Confluence plugins. Desired Skills • Experience with management of the Jira Big Picture plugin. • Aggregating Jira and Confluence data into live dashboards. • Integrating tools and applications with webhooks. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

2+ years’ experience working as a heavy-duty Diesel Mechanic. Hydraulics experience is required. Engine and transmission maintenance and repairs. Hourly Pay ranges from $28.38-$50 per hour Valid Driver's License Required Must have 2+ years experience working as a heavy-duty Diesel Mechanic This is a long-term opportunity with room to grow for the right people. If you’re motivated, dependable, and ready to work hard, we want to hear from you!

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Location: Richland, WA Salary Range: $21.86 – $29.62 Hourly Position Type: Full-Time, Hourly About Us Senior Life Resources is a nonprofit organization dedicated to enhancing the quality of life for individuals with dignity and compassionate care in their homes. Through programs like Home Care Services and Mid-Columbia Meals on Wheels, we provide essential support to seniors, ensuring they maintain independence and well-being. The Donor Relations and Events Coordinator plays a critical role in building and nurturing relationships with donors and the community through meaningful engagement, thoughtful communication, and well-executed events. This position supports the planning and promotion of signature events such as OktoberFeast, the Gala, and additional fundraising efforts, while maintaining donor appreciation efforts, assisting with marketing materials, and managing select social media communications. The ideal candidate brings creativity, organization, and a passion for serving the community. Key Responsibilities Donor Relations & Stewardship Prepare and distribute weekly donor thank-you letters and recognition materials. Support donor database updates and assist with donor appreciation efforts. Assist in developing communications that highlight donor impact and encourage continued giving. Event Planning & Coordination Coordinate all major fundraising events and campaigns from concept to execution. Collaborate on event themes, budgets, timelines, and marketing strategies. Manage event logistics, including venue booking, vendor coordination, and supply procurement. Facilitate post-event evaluations and implement improvements for future planning. Volunteer Coordination Partner with the Volunteer and Advancement Managers to recruit, train, and coordinate event volunteers. Maintain clear communication and scheduling for all volunteer roles and responsibilities. Marketing & Social Media Collaboration Support the Marketing Coordinator in creating promotional materials such as flyers, invitations, and signage. Contribute content to social media platforms, highlighting events, community stories, and organizational impact. Ensure all public-facing content maintains visual consistency and aligns with SLR’s mission and values. Committee & Administrative Support Take detailed notes and prepare agendas for event planning committees and donor-related meetings. Provide administrative support for donor stewardship, fundraising campaigns, and events. Perform additional related duties as assigned. Skills & Qualifications Proven experience in event planning, donor relations, or nonprofit development. Strong written and verbal communication skills with a focus on relationship-building. Excellent organizational skills and attention to detail. Ability to work independently and collaboratively in a team environment. Proficiency in basic design and content tools (e.g., Canva, MS Publisher). Familiarity with social media platforms and scheduling tools. Comfortable with database entry and donor tracking systems (CRM experience a plus). Passion for community engagement, philanthropy, and mission-driven work. Education & Experience Associate’s or Bachelor’s degree in Communications, Public Relations, Nonprofit Management, Marketing, or a related field preferred; equivalent combination of education and relevant experience may be considered. Minimum of 2 years of experience in event planning, donor relations, fundraising, or nonprofit development. Experience working with CRM databases and event coordination platforms preferred. Previous experience in a nonprofit or mission-driven environment strongly desired. Working Conditions Regular physical activity including sitting, driving, standing, and walking. Occasional bending, reaching above the shoulder, kneeling, squatting, stair climbing, and lifting up to 40 pounds. Willingness to use personal, insured vehicle as needed. Regular attendance, punctuality, and flexibility in scheduling, especially during events. Contingency of Employment Acceptable background check and driving record. Valid Washington State driver’s license and proof of insurance. Access to a personal vehicle for business use. Benefits Medical, Dental, Vision Insurance HRA with Generous Company Reimbursement 12 Paid Vacation Days, Paid Sick Leave, and 10 Paid Holidays 401(k) with Company Match Employee Assistance Program (EAP) Public Loan Forgiveness Eligible Employer Same Day Pay through Tap Check Services 8 Paid “Floating Time Off” Hours Application Process Visit www.seniorliferesources.org/careers to apply. An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Tuesday, September 30, 2025, at 4:00 pm. Equal Opportunity Statement Senior Life Resources is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact our Human Resources Department at (509) 735-2067. If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact our Human Resources Department at (509) 735-2067 for accommodation assistance.

Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We have various Entry-Level IT projects available including new desktop hardware deployments(computers, monitors) and corporate office relocation's (disconnect/reconnect of desktop hardware). Each assignment can be a single day event or multiple day projects. Technicians can participate in all available days of a project or just the days of their availability. Weekday, evening and weekend assignments are available. If you are an Entry-Level IT technician or studying to be one and have flexible schedule, please respond to this posting with your resume copied to body of email and attached as MS Word document. Requirements - Must be able to show up to projects on time. - Must be able to come prepared with basic PC technician tools when needed. - Must be able to provide documentation of your work eligibility in the U.S. - Must be able to pass a background check. - Must be a team player and be able to follow directions. If you mind getting your hands dirty, and getting on the floor to disconnect and reconnect desktops, please do not reply to this post. Otherwise we look forward to hearing from you. o Principals only. Recruiters, please don't contact this job poster. o do NOT contact us with unsolicited services or offers