Technical Support Specialist (Rowley, MA)

AV Technicians Wanted Positions Available: Full-Time Part-Time Experience: Minimum of 2 years in A/V preferred. About Us: Unify Productions, located in Deerfield Beach since 2004, specializes in audio and video integration in the commercial and hospitality idustries. We are looking for both experienced A/V Technicians and entry-level A/V Pre-Wire Technicians to join our dynamic team. Compensation will be determined based on experience. Our projects mainly involve high-end commercial venues, including restaurants, lounges, nightclubs, country clubs, and retail spaces. Key Responsibilities: Low voltage pre-wiring for audio, video, and data networks in both pre-construction and post-construction settings. Terminate Cat 6 cables and punch down blocks. Install equipment such as speakers, TVs, amplifiers, projectors, network access points, and security cameras. Assemble A/V and data equipment racks. Test and verify the functionality of installed systems. Troubleshoot and resolve technical service issues. Qualifications: Ability to thrive in a fast-paced environment. Self-motivated with a strong work ethic and attention to detail. Team player who collaborates well with others. Professional demeanor and appearance in line with company standards. Proficient with hand and power tools. A/V certifications are a plus but not required! How to Apply: If you’re interested, please send your resume in response to this posting, or feel free to call our office with any questions. We look forward to hearing from you!

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

We are a nationally recognized. West Coast Specialty Source (Stack) Testing firm looking for a few exceptional people to fill part time positions out of our Hayward, California office. Projects will include training. Mechanical ability, ambition and being a fast, efficient learner could potentially lead to a permanent role. We operate on the entire West Coast but are specifically looking for personnel local to our office willing to commute, learn and be a solid part of our team. Stack testing is a very sought after trade. And if you push to prove yourself, I can guarantee you a position almost anywhere in the country after putting in your time and effort with me. What is stack testing anyway? Stack testing represents an analytical procedure to measure air pollutants emitted to the atmosphere or in regulatory terms: measuring the emissions from an emission point. There are different methods to analyze the emissions from a stack. EPA has published numerous technical methods for stack testing. These highly detailed methods coupled with analytical and sampling hardware and specifically trained stack testing specialists can produce quality emission information. When is a stack test required? The most common reasons for conducting a stack test include: • Satisfying regulatory compliance requirements • Developing site specific or categorical emission factors • Engineering development, and • Guarantee verification The position will start as Part time, up to 30 hours a week and include training, mentorship and instruction on sites. The ideal candidates are technically minded, team players with understanding of mechanics, working at height, safety and most importantly, integrity. If you are seeking an entry level environmental technician job that could turn into more. We are the path, join us.

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

PLEASE ATTACH RESUME FOR CONSIDERATION Royalty Staffing is currently hiring Autonomous Vehicle Operators in Miami for our client who is a growing ride-share company. This is an excellent opportunity to be at the forefront of turning the company's vision into reality. We're looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. Working as a VO will give you the opportunity to learn vehicle and personnel operations. You'll have a front-row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future. Weekend shifts add 5% per hour in bonus pay! Night shifts starting at 1 p.m. or later add an additional 2% per hour in bonus pay (7% total on weekends)! Location – Miami, FL Work environment – Onsite/field Pay rate - 25.00 USD Per Hour Assignment duration – Ongoing contract Hours: Day Shift: 6:45AM-3:15PM or 7:45am-4:15pm Night Shift: 2:45pm-11:15pm or 3:45pm-12:15am Days: Wednesday-Sunday Thursday-Monday Friday-Tuesday Saturday-Wednesday RESPONSIBILITIES • Support vehicle operations. • Drive 4-8 hours a day with a priority on safety. • Conduct basic software operation tasks. • Support missions through a wide variety of roles in and out of vehicles. • Assist with documentation and metrics. • Provide accurate written and oral feedback to engineering teams. • Support vehicle maintenance and logistics. • Conduct daily basic vehicle preventative maintenance checks, services, and repairs. • Provide logistical support for the movement and storage of vehicles and equipment. • Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. • Assist with paperwork and documentation related to vehicle readiness. REQUIREMENTS • Basic vehicle knowledge to perform vehicle checks, ability to drive for long duration (6 hours in the car per day) • No tickets or accidents within the last 3 years • Able to pass a typing test, 45 WPM • Basic technology ability • Excellent written and verbal communication skills • Excellent driving history and no criminal history • Proactive mindset and resourcefulness • Bachelor's degree or equivalent technical experience is a plus BENEFITS • Pre-tax commuter benefits • Employer Subsidized healthcare benefits • Flexible Spending Account for healthcare-related costs • All costs for short- and long-term disability and life insurance • 401k package

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.