System Administrator and User Support Specialist (Richmond)

UNEMPLOYED INDIVIDUALS WILL BE ASSISTED FIRST!!! Now currently placing for: L1 Associate Technical Support Specialist (Bilingual) Jr. Cyber Hero Associate IT Project Manager Our most recent placements/hires below: August 2025: PC Technician - $49,000 Tech Support Level _$56,000 NOC Technician Data Center - $57,000 Senior Analyst - IT Support - $70,000 AI Security SME - $115,000 July 2025: Ai Engineer - $70,000 Datacenter Technician - $72,000 IT Internship - $37,000 Customer/Tech Support Rep - $41,600 Project Manager - $100,000 All require IT Certifications and some require a 4 year degree. If you have a resume and are having a difficult time getting into IT or Project Management just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. https://yourit.lpages.co/broward/

About Us We are a leading marine propeller service solutions company with decades of expertise in precision repair, sales, and driveline services. As we continue to grow, we are implementing Odoo ERP software to streamline operations and support our expansion. We are seeking a detail-oriented ERP Implementation Specialist to join our team and work closely with Operations to ensure a smooth and successful rollout. Position Overview The Odoo ERP Implementation Specialist will lead and support the implementation of Odoo across multiple departments. This role will partner directly with the executive team to understand workflows, configure modules, migrate data, and ensure the system is tailored to meet business needs. This is a full-time position working directly for Frank & Jimmie’s Key Responsibilities • Collaborate with Operations and leadership to define ERP requirements and project goals. • Configure and customize Odoo modules (Sales, Inventory, Purchasing, Accounting, HR, etc.) based on business needs. • Assist with data migration, validation, and integration with existing systems. • Develop process documentation, user guides, and training materials. • Provide training and hands-on support to staff during and after implementation. • Monitor progress, troubleshoot issues, and recommend best practices for ERP adoption. • Work with external Odoo partners or consultants as needed. Qualifications • Prior experience with Odoo ERP implementation or a similar ERP system is strongly preferred. • Understanding of business processes across operations, accounting, and inventory management. • Strong analytical and problem-solving skills with attention to detail. • Ability to communicate effectively with both technical and non-technical staff. • Proficiency with Excel/Google Sheets and data handling. • Self-motivated, adaptable, and able to manage multiple priorities. Bonus Points For: • Hands-on experience customizing Odoo modules or working with Odoo Studio. • Previous experience in manufacturing, marine industry, or repair/service environments. What We Offer • Opportunity to play a critical role in a company-wide digital transformation. • Exposure to ERP systems, operations, and cross-functional project leadership. • A supportive, team-oriented work environment. • Potential pathway to a full-time leadership role with the company after project completion. How to Apply: If you’re excited about ERP systems, process improvement, and making a lasting impact, we’d love to hear from you! Please submit your resume and a brief cover letter highlighting your Odoo/ERP experience.

About Us We are a leading marine propeller service solutions company with decades of expertise in precision repair, sales, and driveline services. As we continue to grow, we are implementing Odoo ERP software to streamline operations and support our expansion. We are seeking a detail-oriented ERP Implementation Specialist to join our team and work closely with Operations to ensure a smooth and successful rollout. Position Overview The Odoo ERP Implementation Specialist will lead and support the implementation of Odoo across multiple departments. This role will partner directly with the executive team to understand workflows, configure modules, migrate data, and ensure the system is tailored to meet business needs. This is a full-time position working directly for Frank & Jimmie’s Key Responsibilities • Collaborate with Operations and leadership to define ERP requirements and project goals. • Configure and customize Odoo modules (Sales, Inventory, Purchasing, Accounting, HR, etc.) based on business needs. • Assist with data migration, validation, and integration with existing systems. • Develop process documentation, user guides, and training materials. • Provide training and hands-on support to staff during and after implementation. • Monitor progress, troubleshoot issues, and recommend best practices for ERP adoption. • Work with external Odoo partners or consultants as needed. Qualifications • Prior experience with Odoo ERP implementation or a similar ERP system is strongly preferred. • Understanding of business processes across operations, accounting, and inventory management. • Strong analytical and problem-solving skills with attention to detail. • Ability to communicate effectively with both technical and non-technical staff. • Proficiency with Excel/Google Sheets and data handling. • Self-motivated, adaptable, and able to manage multiple priorities. Bonus Points For: • Hands-on experience customizing Odoo modules or working with Odoo Studio. • Previous experience in manufacturing, marine industry, or repair/service environments. What We Offer • Opportunity to play a critical role in a company-wide digital transformation. • Exposure to ERP systems, operations, and cross-functional project leadership. • A supportive, team-oriented work environment. • Potential pathway to a full-time leadership role with the company after project completion. How to Apply: If you’re excited about ERP systems, process improvement, and making a lasting impact, we’d love to hear from you! Please submit your resume and a brief cover letter highlighting your Odoo/ERP experience.

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: 2+ years of desktop support and remote troubleshooting. Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and macOS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

Low voltage small business in Hudson Wisconsin is seeking to hire entry level technicians to be trained to perform Audio/ Video wiring, and installation of electronics. Required to have: • General knowledge of electronics and a positive attitude, • Willingness to work outside the office • Motivation to learn trade, • Ability to work with a team, reliability, and integrity.