Program Manager (call center operations)

About Capacity Path Relief: Capacity Path Relief is a mission-driven nonprofit dedicated to helping communities recover and rebuild after disasters. With a trauma-informed, resilience-based approach, we support survivors, first responders, local agencies, and community organizations through direct services, training, and coordinated outreach. Our current focus is on recovery and long-term resilience efforts following Hurricanes Helene and Milton. Position Overview: We are seeking a Nonprofit Project Manager to lead and coordinate post-disaster resilience and community recovery efforts in the St. Petersburg, Tampa, and Sarasota area. This role will manage the delivery of community-based resilience programming, oversee field-based resilience specialists, and serve as a liaison to local partners. The ideal candidate has experience in project management, teaching or facilitation, outreach coordination, and/or disaster response/recovery. Key Responsibilities: Plan and implement resilience-based outreach activities, workshops, and events for storm survivors, frontline responders, and community stakeholders Supervise and support a team of resilience specialists in the field and at events/trainings Build relationships with local organizations, businesses, and government agencies to coordinate community recovery efforts Track participation, feedback, and impact of events and services Create engaging group presentations using PowerPoint and other tools; support visual storytelling and trauma-informed messaging Collaborate with internal teams and leadership to ensure mission alignment and quality of service Represent Capacity Path Relief with professionalism, compassion, and cultural humility in all community engagements Participate in ongoing improvement efforts, including After-Action Reviews and strategy sessions Requirements Minimum Qualifications: Bachelor's Degree. This role is a great fit for someone who studies Social Work, Business, Mental Health, Counseling, Psychology, Public Health, or a related human services field OR has Certification in Health & Wellness, Coaching, Wellness Facilitation OR Resilience Training and loves to manage related programming. Experience coordinating programs or projects in the nonprofit, public health, social work, or disaster recovery field Background in trauma-informed practices, wellness facilitation, or resilience-building Strong written communication and group facilitation skills Proficiency with technology such as PowerPoint, Canva, ChatGPT, Excel. Ability to work independently and manage multiple priorities in a fast-paced, evolving environment Strong interpersonal skills and cultural competency when working with diverse and vulnerable populations Availability to travel locally within the region (Disaster Impacted Florida) Preferred Qualifications: Prior experience in disaster response, crisis recovery, case management, or community resilience work Familiarity with local systems, networks, or organizations in the greater Tampa Bay region Project managment training or certification Excellent public speaking skills Fast learner of new technology Able and ready to hop on a voicecall, make direct outreach, be in direct relationship with clients and teammates. Benefits Schedule & Compensation: Position may be full-time or part-time, depending on candidate availability and mission needs Compensation: $30,000 – $60,000 annually, commensurate with hours and experience (may be a part time role for the right candidate) Flexible work environment with field-based activities and some remote planning

We are seeking fulltime truss designers experienced in either Mitek or Alpine software.Capable of generating truss shop drawing plans and engineering using either of these industry softwares.Mitek a plus.Must be able to interpret Architectural plans to produce truss placement plans and engineering.Bilingual a plus.Should have ability to consult engineers,architects and construction personel to clarify conditions at job site.Experienced truss designers ONLY apply please. Sales experience a plus...We are an established wood roof and floor truss company serving Miami Dade for over 20 years...excellent pay and benefits.....The main position would be sales, but definitely need some truss experience for jobsite visits....

Position Overview: The Operations Manager plays a vital role in overseeing and conducting Capacity Path operations, including in house on the corporate side and when needed, engaging with and supporting our active disaster response field missions, recovery projects, and daily activities, ensuring they are efficiently managed and adequately supported. This position is essential for maintaining optimal technical, technological, and tactical performance. During our disaster response missions, as well as the preparation months in the off-season, this role will focus on identifying and implementing enhancements in our response and recovery activities, working with deployment logistics, technology systems, team coordination, field reporting, responder readiness, and real-time problem-solving during emergency situations. The Operations Manager contributes to achieving mission success both in the office and on the ground through active enagagement with highly complex scenarios and ensuring operational consistency. Note- we are a start-up envirnment that moves quickly and requires strong players on an A+ team. Start ups are not for everyone, they are for builders, and results-oriented people who want to make a mark and are able to roll up their sleeves to get in to the trenches, pivot on a dime, and celebrate the massive leaps forward we can take because of each staff members contributions to the over all mission. If this is your vibe and you want to make a real impact and difference with your work, please read on. Essential Duties and Responsibilities: Utilize innovation and ingenuity to proactively identify and solve problems, achieving tangible results daily. Support the CEO in ensuring corporate and deployment operations run well, are in compliance with all standards and guidelines. Support the VPFO in implementing disaster deployment strategies, staffing plans, and logistics frameworks Assist in implementing new software and creating operational instructional guides for company-wide use. Lead or assist in operational setup and execution during active field deployments, including coordination with local Emergency Operations Centers (EOCs), shelters, and community partners . Work closely with leadership to supervise and support field responders, ensuring team safety, performance, reporting standards, and morale. May include periodically ordering and arranging for maintenance of field equipment, responder kits, vehicles, and communications tools. Utilize corproate platforms to coordinate team travel, lodging, check-in/out processes, and schedules. Ensure operational documentation is accurate and timely, including briefing prep, situation reports, accountability records, and incident logs. Assist in training and onboarding of new field personnel; help deliver just-in-time training Participate in After-Action Reviews (AARs) and contribute to continuous improvement of SOPs Monitor compliance with safety standards, protocols, and operational guidelines Serve as a secondary liaison to partners and stakeholders, representing the organization professionally and effectively Provide surge support to field operations as needed, including extended deployments or night/weekend coverage during storm season. Requirements Minimum Qualifications: Bachelor’s degree (plus if Emergency Management, Public Health, Public Administration, or related fields, or equivalent experience) 1-2 years of related experience in disaster response, emergency operations, logistics, or humanitarian work Demonstrated experience producing measurable results in fast-paced or high-stakes environments Strong ability to learn and utilize new technologies, including AI platforms Strong organizational and logistical coordination skills Ability to remain flexible and calm in dynamic, high-pressure situations Working knowledge of business operations, finance, and/or human resources principles Strong written and verbal communication skills Willingness and availability to travel on short notice and work extended hours during disaster activations Preferred Qualifications: Experience as a Supervisor or similar role in high-stress environments Familiarity with Disaster response, and ICS 100-800 is a plus Experience with humanitarian response, housing operations, or survivor support initiatives a plus Gusto, Workable, Connecteam, Basecamp, No-code app creators, Gamma, Typeform, Canva, Claude Benefits Compensation and Benefits: Competitive salary commensurate with experience + field bonuses Partial Work from home as long as KPIs are met (2 days a week) Growth opportunities within a mission-driven organization Work Environment: This position requires adaptability to changing field conditions, including non-standard hours, extended deployments, and occasional physically demanding tasks. The Operations Manager will be part of a dynamic, service-oriented team committed to high-quality disaster response, recovery, and survivor support, transforming the landscape of wellness for all.

Job Opportunity: Experienced Survey Crew Chief Company: GSS Surveying and Mapping, LLC Reporting Location: Palm Bay, FL Starting Pay: $25.00 per hour, plus take-home truck Responsibilities: *Conduct field surveys using both traditional and modern survey equipment. *Perform boundary surveys, topographic surveys, and construction staking. *Utilize GPS technology and robotic total stations for data collection. Qualifications: *Experience: 2-5 years of land surveying experience *Technical Skills *Proficient in using GPS equipment and robotic total stations. *Attention to Detail with clear written and verbal communication skills. *Problem-Solving: Ability to address unexpected challenges in the field. Benefits: Competitive Starting Pay Paid Holidays Take Home Truck How to Apply: Interested candidates should submit their resume to mjones@gsssurveys.com. Please include "Experienced Crew Chief" in the subject line.

The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Project Manager is a critical role within the organization, and is primarily responsible for successfully managing software implementations, from project initiation through project closure. The Project Manager will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Business Analysts, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Project Manager that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor cross-functional team members. Essential Duties & Responsibilities: Effectively manage client communications and expectations. Own the customer relationship – function as primary point of contact during implementation, and maintain position as trusted advisor to clients. Define implementation projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results. Develop and deliver training. Able to function as subject matter expert in order to collect complete and accurate business requirements from clients. Work as a team player and leader in order to effectively coordinate across functional teams. Collaborates with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions. Presents project statuses to executive team. Works closely with Business Analyst to ensure that all documentation accurately reflects client needs and clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc). Manages issues, risks and changes using appropriate and agreed upon processes. Coordinate estimation of development effort. Plan milestones, track progress, prioritize bug reports. Coordinate training for team members. Requirements PM needs deep technology skill set Understands, sFTP, API’s File formats Unique GUID’s Integrations HTML Specialty Pharmacy Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications A working knowledge of pharmaceutical, special pharmacy, hub or related industries Direct experience in consulting for external clients In addition to the qualifications listed above, successful candidates will have the following characteristics: A self-starter who can thrive in a fast-paced environment with minimal direct supervision Highest ethical standards and personal integrity Good data, business, and financial analysis skills Superior communications skills, both verbally and in writing Proficiency with MS Office suite, including Word, Excel, Outlook, PowerPoint, Project Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Requirements: Passion for making a different in patients’ lives and reducing the administrative burden on physician offices. Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline). 3-5 years of experience successfully managing complex software projects, including client facing projects. Agile software development experience preferred. Specialty pharmacy industry experience preferred. Ability to plan, direct, and deliver outstanding presentations. Excellent written and verbal communication skills. Impeccable organizational skills and attention to detail. Exceptional interpersonal and teamwork skills. Capable of understanding a broad range of viewpoints and building consensus. Ability to multi‐task in a fast‐paced organization. Proven experience at working independently with minimal supervision and as part of a team to complete assignments. Flexibility and adaptability to rapid change. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

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