Assistant General Manager (mission district)

Lore SF is a brand-new immersive escape room and speakeasy experience in San Francisco. We pride ourselves on creating meaningful experiences for our guests and a warm, collaborative team culture. You can read more about us at loresf.com Position Summary: We are looking for a hands-on and detail-oriented Assistant General Manager to ensure daily operations run smoothly. This role is designed as a growth opportunity, with a clear path to becoming General Manager—including eligibility for profit-sharing/equity incentives as you grow with Lore. Key Responsibilities Learn & Lead: - Train under the Owner/General Manager to master all aspects of Lore’s daily operations, including bar service, escape room flow, guest experience, and staff management. - Serve as a role model for team members and support their day-to-day needs across both the bar and escape room. - Step in as acting GM when needed, and take ownership of specific projects or shifts. Operational Excellence: - Ensure the space is ready and welcoming each day—accept deliveries, oversee inventory, handle small onsite tasks, and maintain a clean, organized environment. - Support and coach bar staff, escape room hosts, and servers, helping to create memorable experiences for every guest. - Assist with scheduling, training, and enforcing SOPs (Standard Operating Procedures) for the team. - Communicate effectively with the owner, acting as their eyes and ears on the ground and surfacing any issues that impact the guest experience or business growth. Guest Experience: - Uphold Lore’s standards for hospitality, ensuring every guest interaction is positive and memorable. - Handle special requests, event planning, and problem-solving as needed to ensure smooth operations. - Help guide and inspire servers to become strong storytellers and brand ambassadors. Growth & Development: - Show initiative in learning all facets of the business with the intention of moving into the General Manager role. - Participate in performance reviews, goal setting, and leadership meetings as part of your development path. - Contribute ideas for improving operations, guest service, and team culture. What We’re Looking For - A true “people person” who thrives in a guest-facing environment and who believes in and wants to grow to new heights with Lore. - Prior experience as a leading bartender, chef, or server - High attention to detail and ability to handle multiple responsibilities at once - Willingness to roll up your sleeves and help with any task, big or small - Reliable and responsive—able to be onsite at Lore for several hours each day, and always reachable by phone - Strong references What We Offer - $65,000 - $72,000 salary and benefits - Clear path to promotion and future equity/profit-sharing - Opportunities to learn every aspect of hospitality and event management - A supportive, creative, and transparent team environment If you’re interested, please reply with your resume and share your favorite hobby or THING with us.