$1,000-1,600
472 NW 98th Ct, Miami, FL 33172, USA
WhatsApp +1 (517) 231-0872 contact us for more information. NO PRIOR EXPERIENCE REQUIRED. Are you passionate about helping others and delivering exceptional service? We are looking for a highly motivated Customer Service Executive with excellent communication skills to join our team. As part of the customer service department, you will be the first point of contact for our customers, providing personalized service and resolving any questions or issues they may have. Responsibilities: - Professionally and courteously handle customer inquiries and requests through various channels (phone, email, live chat, social media). - Effectively resolve problems and manage complaints with a focus on customer satisfaction. - Provide accurate information about products, services, and internal processes. - Manage orders, returns, and exchanges, ensuring procedures are correctly followed. - Follow up on incidents to ensure they are resolved within established timeframes. - Maintain detailed records of customer interactions and ensure all information is properly documented. - Identify opportunities to improve the customer experience and provide suggestions to the team. Requirements: - Excellent verbal and written communication skills. - Positive attitude, patience, and empathy when dealing with customers of diverse backgrounds. - Ability to work under pressure and manage multiple tasks simultaneously. - Previous customer service experience (desirable but not essential). - Basic knowledge of computer tools (Microsoft Office, CRM, live chat, etc.). - Strong problem-solving skills and the ability to make quick and effective decisions. We offer: - Full job training. - A dynamic and collaborative work environment. - Opportunities for professional development and growth within the company. - Additional benefits such as health insurance, product/service discounts, and more. If you are interested, send us your contact information so we can provide you with further details. We look forward to hearing from you! WhatsApp +1 (517) 231-0872