$900-1,600
472 NW 98th Ct, Miami, FL 33172, USA
WhatsApp +1 (517) 231-0872 contact us for more information. NO PREVIOUS EXPERIENCE REQUIRED. Are you passionate about helping others and providing exceptional service? We are looking for a highly motivated Customer Service Executive with excellent communication skills to join our team. As part of the customer service department, you will be the first point of contact for our customers, providing personalized service and resolving any questions or problems they may have. Responsibilities: Handle customer inquiries and requests in a friendly and professional manner through various channels (phone, email, live chat, social media). Solve problems and manage complaints effectively with a focus on customer satisfaction. Provide accurate information about products, services, and internal processes. Process orders, returns, and exchanges ensuring that procedures are followed correctly. Follow up on incidents to ensure they are resolved within established timeframes. Maintain detailed records of customer interactions and ensure all information is properly documented. Identify opportunities to improve the customer experience and provide suggestions to the team. Requirements: Excellent verbal and written communication skills. Positive attitude, patience, and empathy when dealing with customers of different profiles. Ability to work under pressure and handle multiple tasks simultaneously. Previous experience in customer service (desirable but not essential). Basic knowledge of computer tools (Microsoft Office, CRM, live chat, etc.). Good problem-solving abilities and capacity to make quick and effective decisions. We offer: Complete training for the position. A dynamic and collaborative work environment. Opportunities for development and professional growth within the company. Additional benefits such as health insurance, discounts on products/services, among others. If you're interested, send us your contact information to provide you with more details. We're waiting for you! WhatsApp +1 (517) 231-0872