The Host/Hostess is to welcome and warmly greet guests on arrival, answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes. This position is to perform the above duties in a friendly & courteous manner while maintaining a smooth flow throughout the restaurant. MUST HAVE HIGH VOLUME & OPENTABLE EXPERIENCE FOR CONSIDERATION RESPONSIBILITIES • Must be able to share knowledge with guests • Greet all guests promptly and graciously upon arrival • Answer telephone and respond to guests' inquiries in a professional manner • Assist servers, food-runners or bartenders as necessary • Communicate special requests and needs of guests with staff and managers • Complete additional tasks at the request of a manager along with End of Shift Responsibilities • Maintain and clean front desk area at all times • Open front door for guests entering or leaving the restaurant • Record guest name and number of people in party when immediate seating is limited • Attend to guest and party when tables become available • Provide guests with estimated wait time, while always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests MINIMUM QUALIFICATIONS • A minimum of 2-3 years of experience in high-volume fine dining restaurant • Excellent verbal & telephone skills to be able to communicate clearly & effectively with guests • Excellent oral communication & interpersonal skills required • Must be a team player & demonstrate organizational skills • Ability to stand for long periods of time • Knowledge of Resy & Micros preferred • Must have Open Availability (AM & PM) & be able to work on weekdays, weekends, & holidays