IT Help Desk Technician

ATM Pacific is hiring a Service Technician Hands-On training, flexible hours, and a career path in financial technology Why Join Us?: Hands-on training with ATM technology Flexible hours (great for students) Career growth: ATMs → Smart Safes → BIAB Competitive Pay ($20/hr DOE) What you’ll do: Service & Maintain ATMs Troubleshoot electrical, mechanical & network issues Work independently in the field Earn medical, dental, and 401K SEEKING: Students/recent grads in Electronics, IT, or Engineering Problem solvers with initiative Valid driver’s license + reliable car Able to lift 50 lbs Full-Time is preferred Call to Action: Apply Today! Send resume + cover letter Subject Line: ATM Service Technician – Hawaiʻi Start with ATMs. Advance into Smart Safes & BIAB. Build your career with ATM Pacific.

Job Title: Senior Business Applications Administrator The Elevator Pitch Are you passionate about optimizing business systems and driving operational excellence? Evolv is seeking a Senior Business Applications Administrator to lead the administration of NetSuite and other key enterprise applications. This role is ideal for someone who thrives in a fast-paced public company environment and is excited to partner with cross-functional teams to deliver scalable, compliant solutions. Evolv is a fast-growing company, and it is essential that our IT and CyberSecurity program can deliver scalable, secure solutions that enable growth while not disrupting innovation.  Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: Get to know the IT team along with the technologies currently in use Build relationships with key stakeholders, such as finance and accounting Learn the compliance commitments and how best to support these efforts Take on responsibility for application administration and evaluation Familiarize yourself with the IT team’s procedures and the applications they currently support Gain a deep understanding of Evolv's NetSuite configuration and integrations Meet with stakeholders to understand current workflows and pain points Review existing SOX controls and identify areas for improvement Within 3 months, you will: Join our top-tier implementation program and collaborate with industry leaders to deliver a best-in-class solution to Evolv as we transform our back office Develop trust-based relationships to understand the business’s goals Evaluate the business needs for improved integrations and data processes Have built relationships with the finance and accounting teams and continue to find ways to help action administrative tasks when they arise Have a general understanding of what each team does across the organization, and develop a sense of whom you can go to when more information is needed Have built a presence in the office as a familiar, reliable face ready to help where needed Own the NetSuite environment, including user access, workflows, customizations, and reporting Begin managing additional applications such as Workday, Salesforce, and PO management systems Implement technical changes based on business requests, ensuring alignment with compliance and operational goals   By the end of the first year, you will: Own the NetSuite environment, including user access, workflows, customizations, and reporting Deliver high-quality IT services that continue to enable Evolv’s growth and success Understand and fulfill the businesses’ needs for applications and quality data Identify improvements to our existing applications and how they are used Continuous compliance with SOX (Sarbanes-Oxley), managing additional applications such as Workday, PO Management, and other systems. Implement technical changes based on business requests, ensuring alignment with compliance and operational goals. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Serve as the primary administrator for NetSuite, including configuration, maintenance, and support. Manage additional business applications typical for a public company, such as Workday, PO management systems, and other applications Translate business requirements into technical solutions, including scripting, workflows, and integrations Maintain and enhance SOX controls across all relevant systems Build relationships with our users to best identify where our supported application may be falling short, recommend potential enhancements, and improve the effective use of existing applications Document procedures and teach the Evolv employees and staff how to utilize our applications for best practices Implementing business solutions which deliver iterative improvements in consultation with the business, technology, and other operational support teams Lead system upgrades, testing, and documentation efforts Provide training and support to end users What is the leadership like for this role? What is the structure and culture of the team? You will be joining the Cybersecurity and IT organization as a direct report of the Sr Director of Business Applications and Data Evolv and this team are cross-functional with a focus on reducing risk and improving the use of technology throughout the organization. This is a small, tight-knit team in a fun, fast-paced environment with a constant focus on change and incremental improvement. The team culture is one based on building trust, collaboration, and ongoing development through kindness, authenticity, courage, drive, and fun! Where is the role located? This role is based out of the HQ in Waltham, Massachusetts, with flexibility to be remote 1-2 days a week as business requirements allow. Compensation and Transparency Statement  The base salary range for this full-time position is $92,000- $148,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.   In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.   During the hiring process, your recruiter will share:   The specific salary range for your preferred location   A general overview of our benefits and equity offerings   Insights into how compensation decisions are made, including factors that influence starting pay   We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.  Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:    Do the right thing, always;    Put people first'    Own it;    Win together; and continue to     Be bold, stay curious.        Our Benefits Include:    Equity as part of your total compensation package    Medical, dental, and vision insurance    Flexible Spending Accounts (FSA)    A 401(k) plan (and 2% company match)    Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind   Quarterly stipend for perks and benefits that matter most to you    Tuition reimbursement to support your ongoing learning and development    Subscription to Calm    Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.   Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at careers@evolvtechnology.com.   Evolv participates in E-verify for all employees after the completion of Form I-9.

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.

Symmetrio is seeking multiple Senior Network Engineers to support a major enterprise network transformation initiative for our customer, a large government organization. This role centers on the implementation of Juniper MX960 routers and the transition from MC-LAG to EVPN/VXLAN fabrics. This role will involve leading high-impact cutovers and migrations in a production environment, contributing to both hands-on implementation and network architecture design across a multi-overlay fabric. This is a hybrid position based out of Philadelphia, salary is in the 110-150k range. This is a 12 month contract with the possibility of extension. Responsibilities Lead the planning, prioritization, and execution of enterprise-scale Juniper router migrations (MX960 platform). Design and validate EVPN/VXLAN architectures with multiple overlays to ensure scalability, performance, and redundancy. Collaborate closely with the customer’s Network Engineering team to achieve seamless integration with minimal disruption during migrations. Configure, test, and deploy Junos OS across MX and EX platforms in production environments. Provide expert-level guidance on the migration from MC-LAG to EVPN, including design validation, testing, and troubleshooting. Develop and maintain detailed documentation for network designs, cutover strategies, and post-migration processes. Serve as a subject matter expert for Juniper routing, EVPN/VXLAN fabrics, and advanced routing protocols. Support after-hours cutovers and provide escalation assistance during critical events. Requirements 7+ years of experience as a Network Engineer in enterprise or large data center environments. 5+ years of hands-on experience with Juniper MX and EX platforms. Strong knowledge of core routing protocols, particularly BGP and OSPF. Proficiency with Junos OS configuration and troubleshooting in production environments. Demonstrated experience supporting large-scale router replacement or network migration projects. Familiarity with EVPN design, deployment, and operations. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and collaboration skills to work effectively with cross-functional engineering teams. Preferred Qualifications Juniper certifications (JNCIP, JNCIE, or equivalent). Experience with network automation and scripting (Python, Ansible, etc.). Knowledge of security best practices in routing and switching. Familiarity with large-scale enterprise change management and documentation processes. Benefits Health Care Plan (Medical, Dental & Vision) 401k Retirement Plan (4% match) Paid Time Off (Vacation, Sick & Public Holidays)

We are a fast-growing technology integration company specializing in smart homes and commercial automation. We are looking for a motivated Technician to join our team. Main tasks include installing wiring, smart devices, and low-voltage systems (audio, video, networking, automation, and access control). Experience with wiring and power tools is required. If you are proactive, responsible, and passionate about technology, this is the place for you. Spanish speakers are welcome. English is important. Having a car is mandatory.

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.