Fairfield Help Desk & IT Support Job Listings

IT Technician – Software & Field Support (Westchester, Rockland, NYC)63862491373057120

Craigslist

IT Technician – Software & Field Support (Westchester, Rockland, NYC)

About Us We’re a growing small business providing personalized IT support to clients across Rockland, Westchester, and New York City. Our mission is simple: solve problems thoroughly, patiently, and with dedication. We pride ourselves on being the trusted tech partner for individuals and small businesses alike. Role Overview We’re seeking a versatile and reliable IT Technician to provide software support across PC and Mac platforms. This role combines remote troubleshooting with onsite field visits, so a clean driver’s license and personal vehicle are essential. Responsibilities • Provide software support for both Windows and macOS environments • Troubleshoot and resolve client issues using AI tools and research as needed • Manage and respond to service requests via a work ticket system • Support and configure Microsoft Office 365 products, including Outlook, Word, Excel, and Teams • Assist with SharePoint and OneDrive setup, syncing, and permissions • Perform basic network troubleshooting and repair, especially for small Wi-Fi setups • Offer support for TV, streaming, and AV products when needed • Deliver remote and onsite support across our service area Requirements • Experience supporting PC and Mac platforms • Familiarity with Microsoft Office 365 suite and cloud services • Working knowledge of SharePoint and OneDrive on M365 • Strong troubleshooting skills with the ability to research and resolve issues independently • Basic networking skills, especially for small office/home Wi-Fi setups • Ability to use and manage a work ticket system • Clean driver’s license and reliable personal vehicle • Excellent communication, patience, and attention to detail • Commitment to solving client problems with care and professionalism ** Bonus Skills • Experience with AV setups, streaming devices, and smart TVs • Basic network wiring and crimping • Prior field service or remote support experience

775 Boston Post Rd, Rye, NY 10580, USA

Negotiable Salary

Consumer Electronics Testing/Assessor/Auditor Workers Sought (Tarrytown, NY)63851363070849121

Craigslist

Consumer Electronics Testing/Assessor/Auditor Workers Sought (Tarrytown, NY)

Expanding business currently looking for workers (part or full time, preferential consideration given to full) who are interested in getting paid to assist in the examination, testing, cosmetic grading & repair, when necessary, of consumer electronics such as video games accessories (controllers, headsets, racing wheels & more), video game consoles, and other assorted consumer electronics. The job does not require a significant amount of experience however preferable candidates will have a basic knowledge of how to work consumer electronics one might find in the home. The position will require identifying an item's functionality, denoting if there's a deficiency in this regard, determining if the item is missing accompanying accessories, and prospectively performing some light repairs (training will be provided). This is a ground floor position as there are significant growth opportunities possible (dedicated repair technician(s), senior inspection line management & more may become available in time). Candidates are expected to be reliable, accountable, hard working and committed team players. Preferred candidates will be full time but we are also entertaining part time with a minimum commitment of 3 days per week. First come, first considered.

56 N Goodwin Ave, Elmsford, NY 10523, USA

$16/hour

Consumer Electronics Testing/Assessor/Auditor Workers Sought (Elmsford/Tarrytown, NY)63787780880643122

Craigslist

Consumer Electronics Testing/Assessor/Auditor Workers Sought (Elmsford/Tarrytown, NY)

Expanding business currently looking for workers (part or full time, preferential consideration given to full) who are interested in getting paid to assist in the examination, testing, cosmetic grading & repair, when necessary, of consumer electronics such as video games accessories (controllers, headsets, racing wheels & more), video game consoles, and other assorted consumer electronics. The job does not require a significant amount of experience however preferable candidates will have a basic knowledge of how to work consumer electronics one might find in the home. The position will require identifying an item's functionality, denoting if there's a deficiency in this regard, determining if the item is missing accompanying accessories, and prospectively performing some light repairs (training will be provided). This is a ground floor position as there are significant growth opportunities possible (dedicated repair technician(s), senior inspection line management & more may become available in time). Candidates are expected to be reliable, accountable, hard working and committed team players. Preferred candidates will be full time but we are also entertaining part time with a minimum commitment of 3 days per week. First come, first considered.

56 N Goodwin Ave, Elmsford, NY 10523, USA

$16/hour

Bilingual Technical Support Remote (Jericho)63735748700161123

Craigslist

Bilingual Technical Support Remote (Jericho)

Bilingual Technical Support Specialist Location: Onsite in Jericho, NY for 1 month (then fully remote) Training Hours: 10:00 AM – 7:00 PM Post-Training Shift: 3:00 PM – 12:00 AM (Midnight) Pay: $22.00 – $26.00 per hour Job Type: Full-time About Valor PayTech Valor PayTech is a fast-growing FinTech company delivering secure, all-in-one payment technology solutions for ISOs, merchants, and entrepreneurs. We foster an innovative and collaborative culture where employees are encouraged to grow, share ideas, and advance their careers. Position Overview We’re seeking a Bilingual Technical Support Specialist to join our team and provide exceptional support to our customers. This role involves troubleshooting hardware and software issues, configuring payment terminals, and ensuring a seamless experience for merchants using our products. Fluency in both Spanish and English is required. Key Responsibilities Provide technical support for Valor PayTech’s products and services to merchants and partners Troubleshoot hardware and software issues with urgency and accuracy Configure, program, and deploy payment terminals and software Respond to customer inquiries via phone, email, or chat Maintain strong relationships with merchants and ensure satisfaction Collaborate with internal teams to resolve escalated issues Document support activities and contribute to knowledge base updates Qualifications Minimum 2 years of technical support Bilingual in Spanish and fluent in English (required) Familiarity with POS systems, payment hardware/software is a plus Experience in computer support or onsite technical roles Proficiency in Microsoft Excel and Outlook Strong problem-solving and troubleshooting skills Excellent verbal and written communication skills Ability to learn quickly and adapt in a fast-paced environment Detail-oriented, organized, and self-motivated Benefits Competitive hourly pay ($22–$26/hour) Medical and dental insurance (multiple plan options) 401(k) with up to 4% company match Flexible paid time off (PTO) Career development opportunities in a growing FinTech company!

131 Jericho Tpke #306, Jericho, NY 11753, USA

$22-26/hour

DC electric repair and trouble shooting (Bay Shore NY)63582171318403124

Craigslist

DC electric repair and trouble shooting (Bay Shore NY)

I put together a 4- 12 volt battery 3 wheel trike. I am seeking a DC electrician to help me finish the work I started. Recently I had a fall and was hospitalized for a while, but before I could finish the wiring on the trike. I am now home, but confined to a wheelchair for a while. As I said, I need help with the wiring. If you have had experience with this kind of work and think you can help me, I would appreciate a call. 516-857-3453 or 516-819-2249. I can pay $25 per working hour. thanks, AL OR Mary

9 Aspen Ave, Bay Shore, NY 11706, USA

$25/hour

Technical Support (Jericho)63582170816387125

Craigslist

Technical Support (Jericho)

Full job description Valor PayTech is a rapidly-growing FinTech offering innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. We are seeking a Technical Support Specialist to assist customers by providing product and service information and resolving technical issues. Job Responsibilities: Deliver comprehensive technical support for company products and services to both existing and prospective customers. Apply strong knowledge of payments concepts, hardware components and software applications. Program, configure and deploy merchant terminals and software. Provide frontline customer support, including hardware/software troubleshooting and diagnosis. Effectively handle both merchant requests and product issues with a keen sense of urgency, ensuring timely resolution. Establish and maintain relationships with merchants. Requirements and Qualifications: 2+ years' customer service experience providing technical support required Knowledge of POS (point of sale) industry hardware, software, and procurement a plus Related experience in the computer technical support field, onsite technician experience a plus Proficient in Microsoft Excel and Outlook required Proven ability to work in a fast-paced and dynamic environment Must be able to adapt and learn new skills in a fast-paced industry Excellent communication both oral and written Self-motivated, team player, detail-oriented, and well-organized; Passion for technology and desire to solve problem Learn and utilize software programs quickly and efficiently Superior problem-solving and troubleshooting skills This position offers a base pay in the range of USD $22-26 hourly plus a comprehensive benefits package including: Medical/dental with choice between plans Flexible PTO Retirement benefits; 401k with up to 4% employer match Valor PayTech offers an innovative, collaborative culture where employees are encouraged to share ideas. We strive to promote from within and offer opportunities to learn and progress your career in a dynamic, fast-paced environment. Job Type: Full-time Pay: $22.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Experience: technical support: 2 years (Required) Ability to Commute: Jericho, NY 11753 (Required) Work Location: In person

131 Jericho Tpke #306, Jericho, NY 11753, USA

$22-26/hour

Technical Support Specialist - Tier 163499791523331126

Workable

Technical Support Specialist - Tier 1

Position Overview As a Technical Support Specialist – Tier 1 at IntelliShift, you will become an expert in our cutting-edge solutions that blend hardware, software, analytics, and artificial intelligence across multiple industries. Your primary responsibility is to deliver exceptional customer support by resolving technical issues, documenting cases, and contributing to an improved support experience through direct collaboration with internal teams. This role is ideal for someone passionate about solving problems, improving customer satisfaction, and continuously learning in a fast-paced, evolving environment. Key Responsibilities Master the IntelliShift product suite, including vehicle hardware, cloud-based dashboards, mobile apps, and analytics platforms Provide first-line support for inbound customer inquiries via phone and email with professionalism and empathy Troubleshoot hardware/software issues and offer timely resolutions or alternatives based on established procedures Accurately document support cases in Salesforce to streamline the escalation process Ensure all case handling aligns with IntelliShift’s SLA commitments Collaborate with internal departments including Product Support, Customer Success, Account Management, and Product to maintain and improve Knowledge Base content Identify recurring issues or user friction points and escalate recommendations for product or process enhancements Contribute to a culture of continuous learning by sharing findings and participating in team knowledge-sharing sessions Requirements What You’ll Need to Succeed 1+ years’ experience in technical support, helpdesk, or related customer-facing technical roles Exposure to CRM platforms such as Salesforce or Zendesk Familiarity with SaaS, cloud-based services, or mobile applications is strongly preferred Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical users Strong interpersonal skills and a commitment to exceptional customer service Good analytical and critical-thinking skills to diagnose and resolve support issues independently Ability to adapt in a hyper-growth environment with shifting priorities and new product updates Bonus Skills (Preferred but Not Required) Knowledge of telematics, GPS tracking systems, or vehicle diagnostics Experience supporting enterprise clients or B2B platforms Exposure to ticket triaging, SLA-based support, or ITIL concepts Success Metrics TTR, TTA, Case Quality, and other metrics as assigned Accuracy and completeness of case documentation Knowledge Base contributions and reuse Collaboration with cross-functional teams for feedback and continuous improvement Benefits We offer competitive compensation, commensurate with experience; $53k-65K. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a full-time onsite role.

Commack, NY, USA

$53,000-65,000/year