Cyber Security Engineer - Free Training Provided

Mobile Creations LLC is looking for mobile electronic installers to support our company's growth. Our company provides installation and repair solutions for numerous clients who use products such as GPS, Dash Cameras and various 12-volt devices. As a family-owned business for +30 years, our clients trust that they can count on us for the timeliness and quality of our services. We have immediate positions available for Field Technicians located in Southern California. Your role as a Field Technician requires the successful installation of 12v products in both light and heavy-duty vehicles. Applicants should have professional experience installing mobile electronics such as GPS equipment, cameras, etc. This position requires a reliable vehicle and tools. This role is available to applicants seeking part-time work with the possibility of full-time work in the future. Work will be available 5-7 days a week. Traveling is required as job sites will vary in location. Mileage & drive time will be compensated. Base Compensation: $25 - $35 per hour (training starts at $20 per hour) Knowledge/Skills/Abilities: Prior 12-volt installation experience in mobile electronics (GPS, Dash Cameras, etc.) is required. Fleet Installation experience is a plus. Ability to work independently (Minimal training provided). Must be comfortable working on a ladder and in tight spaces. Must have basic computer skills (email, data entry, photo taking) Must possess a Valid Driver's License Must be dependable and possess a good work ethic. For more information please contact: Rene Mendoza 818-400-3600

Due to the classified nature of our work, U.S. citizenship is required. Candidate must meet the eligibility to obtain and maintain a DoD Top Secret / SCI Security Clearance.  About Us  Pacific Defense is a leading developer of advanced electronics systems for the U.S. Department of Defense and commercial customers. Our team specializes in Open Systems Architecture solutions for the non-kinetic fight, providing customers with cost-effective, modular, and rapidly reconfigurable systems in record time. We deliver sensing and effects solutions for land, air, sea, and space domains, leveraging open standards and rapid prototyping methodologies to bring innovative capabilities to the market. Pacific Defense has built an excellent reputation in the defense industry and is expanding our team to tackle new challenges and opportunities. Join us and accelerate your career!  As a Systems Engineer with a strong background in networking and switch technologies you will support the design, integration, and sustainment of advanced switch products for defense applications. In this role, you will collaborate closely with software, hardware, and operations teams to ensure the successful delivery of reliable, high-performance network solutions. Your technical expertise will directly influence product development and roadmaps, helping to drive innovation and ensure our solutions meet the evolving needs of mission-critical defense programs.  Key Responsibilities:  Design, configure, and implement network and switching solutions in mission-critical defense systems.  Evaluate and integrate commercial and custom switch/router hardware into secure system architectures.  Own roadmaps for our commercial switch products, taking in requirements from multiple stakeholders in the organization.  Drive development of our switch products to a production schedule, working with the engineering team to overcome obstacles, make implementation trade-offs, and provide technical direction.  Develop and document system architectures, network diagrams, and data flows.  Support lab and field testing, including test plan development and execution.  Analyze performance and reliability metrics, recommending enhancements where needed.  Interface with customers and stakeholders for technical discussions, design reviews, and requirement clarifications.  Requirements Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or related field.  Hands-on experience designing, building, and testing custom embedded switch products. Strong knowledge of Layer 2/3 networking protocols (TCP/IP, VLANs, STP, OSPF, etc.).  Experience with network configuration tools, packet analyzers, and diagnostic equipment.  Understanding of DoD systems, requirements, and acquisition lifecycle.  U.S. Citizenship required; ability to obtain and maintain a [Secret/Top Secret] security clearance.  Preferred Qualifications:  5+ years of experience in systems or network engineering, ideally in a defense or aerospace environment.  Experience with VICTORY or CMOSS standards.  Experience developing custom switch hardware solutions.  Familiarity with embedded systems and real-time environments.  Prior work on ground vehicles, avionics, or tactical systems.  Experience supporting RMF/IA activities for networked systems.  Hands-on experience with enterprise and embedded switches/routers (e.g., Cisco, Juniper, Curtiss-Wright, VICTORY standards).  Benefits Pacific Defense provides competitive salaries and immediately vested 401K match. We provide 100% coverage options for the employee, and 75% coverage for dependents’ medical, dental, vision, and life insurance premiums, as well as a flexible spending account for incidental health care expenses. We offer paid time off and federal holidays to spend time with family, pursue outside interests, or just get some extra rest.  Pacific Defense is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected factor.   

Primary Duties and Responsibilities: Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member issues and inquiries including complex problem resolution for MTA Internet, including DSL, email, totalWiFi and MTA Shield. This position performs advanced support of network troubleshooting, scheduling, managing network outages, and coordinating multiple departments while supporting a wide platform of corporate and customer owned equipment. Technical Support Agents schedule and support all Field Support Technicians to maximize productivity. They also act as the primary liaison between the customer, Support Center, Dispatch, Field Support Technicians, Engineering, Residential Sales Representatives, and other departments as needed. This position is responsible for assisting customers, providing information, meeting objectives, and handling administrative aspects of each customer contact. This position ensures the timely process through which customer problems are received, controlled, tracked, and resolved. This includes problem recognition, research, isolation, product and services recommendation, resolution/sale, and follow-up. TECHNICAL SUPPORT AGENT SPECIFIC TASK DESCRIPTION Provide professional, courteous, prompt, and accurate support to customers. Document, communicate, analyze, and troubleshoot reported problems. Determine proper solutions and guide customers through corrective actions. Respond to user questions and inquiries via telephone, email, web, or other communication methods. Monitor, follow up and communicate information to customers as appropriate. Provides coaching, training, guidance and mentoring for the new hire agents to develop skills and effectively support our customers. Support and review any Wi-Fi issues in customer premises and utilize tools to mitigate any service issues with MTA Provide managed support, troubleshooting and service configurations for MTA equipment and external customer owned and maintained devices. Simultaneously use a wide range of MTA’s application tools and procedures which are used to analyze and resolve customer and network problems, including remote desktop support. Enter, assign, and monitor issues in the on-line Trouble Ticket System while maintaining customer account integrity. Maintain a high level of familiarity with constantly evolving MTA’s products and services to allow for analysis, troubleshooting and sales processes. Support all Field Support Technicians. Refer unresolved service issues to the Business/Field Dispatch Triage team. Provide input for updating the Support Center information and knowledge database. Identify email issues, resolve suspensions, and coordinate efforts with contracted email company (NeoNova Systems). After trouble resolution, review, research, and make recommendations to supervisor for customer credit requests. Monitors trends of incoming calls and quickly recognizes, analyzes, and reports any geographical or service specific outages. Provides status updates to appropriate work groups in a timely manner. Provide a professional demeanor at all company events. Perform other duties as assigned. Required Qualifications: EDUCATION: High School Diploma or GED required IT Degree preferred MTA Helpdesk, Tech + , A+, Net+, MCP, MCSE or CCNA Certification preferred WORK EXPERIENCE: Six months experience in Support Center environment preferred. Achievement of the afore-mentioned specification may not be required if, in the opinion of the MTA hiring manager, a particular candidate possesses significant offsetting characteristics, such as past accomplishments, experience, education, or estimation of future potential. JOB QUALIFICATIONS (Knowledge, Skills, Abilities): Must be 18 years or older. Minimum six months of Internet and PC experience with advanced knowledge and understanding of networking and personal computing devices. This includes a strong knowledge in the principles and operations of computer systems and related peripheral equipment. Ability to type 45 words per minute highly desirable. Past System Administration experience strongly desired. Strong analytical and problem-solving skills. Ability to analyze and troubleshoot customer’s problems via, telephone, chat, email or other venues. Ability to maintain knowledge of current industry standards and keep up with new technology. Ability to communicate professionally, accurately, and effectively, both verbally, written, as well as on the telephone. Ability to understand and respond to user questions in an effective and courteous manner. Ability to convey technical procedures and directions in layman’s terms. Ability to multi-task in a high stress working environment while remaining fluid to the demands of our customers and internal agents. Ability to work and excel in a team environment. Advanced knowledge in all currently supported operating systems Android, iOS, Windows, Macintosh, Internet Explorer, Safari, Chrome, various Email clients, and connection programs. Advanced knowledge in personal computer operations, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office, Word, Excel, Access, PowerPoint, etc.). Advanced knowledge of Internet threats such as worms, virus’s, hacks, Trojans, hijackers that could affect our customer’s ability to utilize our product effectively. Strong understanding of how DNS, POP3, IMAP and SMTP function along with other various networking protocols and ports. Advanced knowledge of network LAN, WAN and Wi-Fi based technologies. Understanding of, sensitivity to and respect for the diverse economic, cultural and ethnic backgrounds of the company’s customer base. Must be able to pass Abilities assessment within 90 days of hire. Must obtain MTA and Tech + Certification within 90 days of hire. Must obtain Comp TIA A+ Certification within 1 year of hire. SUPERVISION: Under the general supervision of the Support Center Manager, follows guidelines and general direction to accomplish job duties. EFFECT OF ERROR: Errors in employee's normal work dramatically affects the perception of our customers. Errors may also produce substantial and negative impact (loss) of revenue. JOB SCOPE: The individual employee will perform a multiplicity of functions or professional procedures which go beyond repetitive operations. The tasks assume a greater complexity; they are likely to require creativity and a demonstration of vocational and/or professional initiative. These activities require a working knowledge of the operations of more than one section within a department. The ability to manage multiple tasks at the same time is essential. INDEPENDENT JUDGMENT: Job responsibilities are mostly non-routine and may involve communicating with several departments and external customers. Some problem solving requires considerable research and analysis. Independent judgment is critical. WORKING CONDITIONS: Incumbent is exposed to a standard office environment, including long periods of sitting in front of a computer monitor and utilizing a keyboard and mouse. The incumbent may also experience the occasional mildly unpleasant and stressful conditions such as unexpected outages and upset or unreasonable customers. MTA is an Equal Opportunity Employer. MTA offers competitive compensation, health insurance, 401(k) plan, annual leave, and more. A complete job description is available upon request. Qualified individuals should apply online here: https://mta.csod.com/ux/ats/careersite/4/home/requisition/836?c=mta

Title: Senior System Infrastructure Engineers Duties: Administer, maintain, install, configure, and support IT Infrastructure including, Windows Server & Citrix Infrastructure; utilize VMware, VSphere, PVS , SCCM, SCOM, VCenter, ESXi, Citrix XenApp 5.0, 6.0, 7.x, Citrix XenDesktop, Horizon View, etc ; collaborating with cross-functional teams to address complex infrastructure issues; design & implement infrastructure upgrades & migrations; provide technical expertise in applying security policies; involve in routine systems maintenance including backup, performance tuning scheduling, etc.; train users. Requirements BS or foreign equivalent (combination of education is accepted) in Computer Science or Engineering (any) or Technology or Business Administration or Related and 5 years of relevant progressive experience including at least 3 years’ experience in system administration using Citrix Infrastructure (OR) Associates degree or foreign equivalent in Computer Science or Engineering (any) or Technology or Business Administration or Related and 7 years of relevant progressive experience including at least 3 years’ experience in system administration using Citrix Infrastructure. Location: Natick, MA Full Time. Travel involved to client locations within the US.  Respond to: HR, Bahwan Cybertek Inc., 209 West Central Street, STE 312, Natick, MA 01760 Positions are eligible for the employee referral program.

Job Summary: This role is on-site and responsible for supporting the organization’s computer systems, hardware and software and helping end users with technical issues submitted through the help desk. Duties and responsibilities: • Installs, configures, upgrades, and troubleshoots problems related to hardware, software, phones, and other equipment (e.g., printers) and systems. . Install and configure Digital Watchdog security systems • Troubleshoots Level 1 problems related to any aspect of network/telecommunications systems and PC’s. • Diagnose, tracks, resolves, and documents problems and resolutions. • Onboards new employees, issues equipment, and assists with workstation set-ups. Provisions system access and sets permission for employees based on department and position. • Supports end user training related to spam filtering. • Offboards employees; retrieves equipment, removes licenses and access from IT systems and business applications upon separation. • Uses internal and external knowledge bases and resources to research issues independently, escalate issues outside the technician’s level of knowledge and experience (including most server and networking issues, as appropriate) • Advises, trains, and assists users on how best to utilize systems. • Coordinates with outside IT consultants regarding systems and issues needing resolution. Qualifications: . Knowledge of Digital Watchdog security systems • Knowledge of iOS, Apple iPads, Square software and POS networks. • Knowledge of Windows 10/11 systems, Microsoft 365, email, and printers. • Ability to provide quality customer service and teamwork while managing multiple tasks and projects under competing deadlines. • Strong senses of discretion, urgency and confidentiality. • Knowledge of iOS, Apple iPads, Square software and POS networks. • Ability to monitor and edit website, as needed. • A knowledge of security systems, with substantial number of IP cameras and related network is a plus. • May be required to assist in the evening and/or weekends and travel occasionally. Will be required to work overtime hours at 4th of July and New Year’s Eve.

Staff4Me is seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic team. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining complex system infrastructures to support our business operations. Your expertise will be pivotal in ensuring the reliability, security, and performance of our systems, contributing to innovative solutions that enhance our service delivery. Responsibilities Design and implement system architectures that meet business requirements and ensure optimal performance. Manage and support the configuration, deployment, and maintenance of system infrastructures. Collaborate with cross-functional teams to integrate systems and applications effectively. Monitor system performance and troubleshoot issues to ensure continuous availability. Develop and maintain documentation for system configurations, processes, and procedures. Lead system upgrades and migrations while ensuring minimal disruption to business operations. Implement and enforce security protocols to protect sensitive data and systems. Mentor junior engineers and provide guidance on best practices and methodologies. Stay updated with industry trends and technologies to recommend enhancements and improvements. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems engineering or a related technical role. Strong understanding of system architecture, networks, and database management. Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Proficient in scripting and automation tools (e.g., PowerShell, Python). In-depth knowledge of security best practices and compliance standards. Excellent problem-solving skills and the ability to work under pressure. Strong communication and teamwork skills. Relevant certifications (e.g., CCNA, MCSE, AWS Certified Solutions Architect) are a plus. Benefits -Competitive salary and benefits package. - Opportunity for growth and career development. - Training and support to enhance technical and customer service skills. - Work in a dynamic and multicultural environment.