Fairfax Help Desk & IT Support Job Listings

IT Technician at High-Growth IT Startup in SF Area (San Francisco, CA)

664 Noe St, San Francisco, CA 94114, USA

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/933094/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

$100,000-120,000

Part-Time IELTS & Standardized Test Proctor (Computer-Based Tests) (San Francisco)

California St & Battery St, San Francisco, CA, USA

ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. Ideal Candidates Will Demonstrate: Clear and professional communication skills in English Strong attention to detail and ability to follow detailed instructions Teamwork and the ability to take direction from supervisors A friendly, customer-service-oriented demeanor Punctuality, efficiency, and professionalism Flexibility and adaptability Commitment to maintaining test security and confidentiality Intermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) Comfort with IT-related tasks, as many tests are delivered on computers Requirements: Must be legally authorized to work in the United States Availability for 5 to 7.5-hour shifts starting at 7:30 AM on Saturdays and Sundays Weekday availability is highly preferred Willingness to support basic IT setup and troubleshooting Duties Include: Set Up: Preparing exam rooms and equipment before testing begins Set Back: Restoring rooms and returning materials post-exam Administration: Handling test materials and administrative paperwork Candidate Check-In: Verifying identification and checking in candidates Proctoring: Monitoring exams and ensuring compliance with test regulations Security: Maintaining integrity of test materials IT Support: Assisting with computer setup, login issues, and minor technical support Transportation (if needed): Moving test equipment to off-site venues Application Process: Qualified applicants should submit: A resume/CV Two reference letters Previous test administration or invigilation experience is a plus, but not required.

$19.18

Autonomous Vehicle Operators (SAN FRANCISCO)

1422 Douglass St, San Francisco, CA 94131, USA

PLEASE FORWARD RESUME FOR CONSIDERATION Royalty Staffing is currently hiring Autonomous Vehicle Operator in San Francisco for our client who is a growing ride-share company. This is an excellent opportunity to be at the forefront of turning the company's vision into reality. We're looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. Working as a VO will give you the opportunity to learn vehicle and personnel operations. You'll have a front-row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future. We are currently hiring for multiple schedules, with bonus pay for weekend and night shifts with a start time of after 3pm (i.e. the weekend day shift offers an added 5% per hour and weekend night shift offers an added 10% per hour). Location – San Francisco, CA Work environment – Onsite/field Pay rate - 29.00 USD Per Hour Assignment duration – Ongoing contract SCHEDULE Hours: Day Shift: 5:45am-2:15pm, 6:45am-3:15pm, or 7:45am-4:15pm Night Shift: 1:45pm-10:15pm, 2:45pm-11:15pm, 3:45pm-12:15am, or 5:45pm-2am Days: Wednesday-Sunday Thursday-Monday Friday-Tuesday Saturday-Wednesday RESPONSIBILITIES Support vehicle operations. Drive 4-8 hours a day with a priority on safety. Conduct basic software operation tasks. Support missions through a wide variety of roles in and out of vehicles. Assist with documentation and metrics. Provide accurate written and oral feedback to engineering teams. Support vehicle maintenance and logistics. Conduct daily basic vehicle preventative maintenance checks, services, and repairs. Provide logistical support for the movement and storage of vehicles and equipment. Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. Assist with paperwork and documentation related to vehicle readiness. REQUIREMENTS Basic vehicle knowledge to perform vehicle checks, ability to drive for long duration (6 hours in the car per day) Basic technology ability Excellent written and verbal communication skills Excellent driving history and no criminal history Proactive mindset and resourcefulness Bachelor's degree or equivalent technical experience is a plus BENEFITS Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs All costs for short- and long-term disability and life insurance 401k package

$29

Office Engineer, Heavy Highway/Infrastructure (San Rafael)

12 Alta Vista Way, San Rafael, CA 94901, USA

Experience: in Civil Engineering or Construction Management. Excellent written and oral communication skills. Detailed oriented with strong computer skills using Microsoft word, Excel and Blue Beam, strong organizational problem-solving, and analytical skills. Able to manage priorities and workflow. Strong Interposal skills. Duties: Ensure project runs smoothly and all documentation is completed timely. Process sub contract agreements, P.O.'s and change orders. Maintain drawings, specifications and logs. Assist in maintaining CPM schedules. Maintain RFI logs. Evaluate and maintain submittals. Work closely with project manager and all items pertaining to jobs.

Negotiable Salary

MSP L3 Remote Desktop Support Technician (SF bay area: city of san francisco)

Van Ness Station, San Francisco, CA 94102, USA

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

$75,000

Gas Station Technician (santa rosa)

2584 Silver Spur Dr, Santa Rosa, CA 95407, USA

We are currently looking for dependable people with a strong general construction or trouble shooting background. Stroupe Petroleum Maintenance is a petroleum station service/maintenance/testing company, we have been a top service provider for over 35 years. Previous experience in the petroleum industry is highly desirable; however we are willing to TRAIN the right person! Get paid while you learn. The following certification are desirable: *ICC, 40-hour Hazwoper, *Veeder-Root, Incon, *Gilbarco Dispenser/POS, Verifone POS, *Wayne Dispenser, *Any other petroleum/car wash certifications. This position includes a large scope of work, so if you like variety this is the place for you! Candidates should possess the following attributes: *Excellent work ethic is a MUST and a willingness to work overtime. *Ability to prioritize work, handle multiple priorities simultaneously and adapt quickly to changing situations. *Highly organized, detail oriented. *Works well independently with little supervision and only general guidance. *Ability to problem solve. *Ability to maintain a high level of accuracy in preparing and entering information. *Must maintain high standards of professionalism. *Business computer applications are necessary, including Microsoft Office Adobe PDF and the ability to learn new computer applications. * Mechanical, Plumbing, Electrical aptitude necessary. * Ability to pass background check. * Clean DMV. * Ability to lift 50 lbs. Paid Regular, Over time, and Prevailing Wage Hourly Rates. Schedule: Monday – Friday (hours vary typically, 7am-4pm) Bi-Weekly Pay periods. Full benefits include: paid health insurance, paid holidays, paid time off, 401k & bonuses and company car once certified. This is an excellent opportunity for someone looking for a trade career and a place to call home.

$55,000-90,000

Alignment technician/Tire tech-full or part time (San Rafael) (san rafael)

1121 Francisco Blvd E Suite 2, San Rafael, CA 94901, USA

Barr's cars is looking for an Alignment and Tire Tech with good attitude and good good work ethic.

Negotiable Salary

I-Mac, I-photos, I-phone support (mill valley)

25 Country Club Dr, Mill Valley, CA 94941, USA

Need I-mac, I photos, Ai support. Overall usage and management.

$125

Hunt for Exceptional Level 2 Project Technician (Onsite San Francisco) (pacific heights)

671 Incinerator Rd, San Francisco, CA 94129, USA

We’re seeking an experienced Level 2 Project Technician to join our team and be embedded full-time at one of our key client sites in San Francisco. This is a hands-on, client-facing role that requires strong networking and audiovisual (AV) expertise, along with a solid foundation in end-user support and project execution. The ideal candidate thrives in dynamic environments, takes pride in delivering excellent service, and can confidently work both independently and as part of a broader MSP support structure. Things to note: > Vacation time is subject to the client’s event calendar and major project schedules. Flexibility is essential to ensure proper coverage during high-demand periods. > This role includes participation in general MSP support duties during client downtime, including monitoring alerts, performing proactive maintenance, and assisting with documentation and internal improvements. > Hours: Full-time, standard business hours; some flexibility may be required during project rollouts. > Location: 100% onsite at client’s office in San Francisco ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Key Responsibilities Technical Support & Ticket Management > Provide Level 1 and 2 support for end-user hardware and software issues (Windows, macOS, mobile devices, printers, VoIP, etc.). > Resolve escalated technical issues with professionalism and urgency. > Accurately document work in the ticketing system and communicate updates with both internal MSP teams and client staff. Project Implementation (Focus: Networking & AV) > Lead or assist in network infrastructure projects (firewalls, switches, wireless, structured cabling). > Configure and deploy AV systems such as conference room tech (Zoom Rooms, Crestron, Logitech, digital signage, etc.). > Participate in office builds, moves, equipment refreshes, and system migrations. > Coordinate with vendors and internal teams to ensure smooth, timely execution with minimal disruption. Client Engagement & Reporting > Serve as the onsite liaison between the MSP and the client’s internal teams. > Provide recommendations on system improvements or risk mitigation. > Deliver regular updates on project progress, support trends, and escalations. Documentation & Knowledge Management > Maintain accurate documentation of system configurations, changes, and issue resolutions. > Ensure project tasks are properly recorded and handed off to appropriate teams post-implementation. > Contribute to process improvement efforts and internal knowledge sharing. =========================================================== REQUIREMENTS Technical Skills >> 5+ years of IT support and project implementation experience, preferably in an MSP or fast-paced service environment. >> Proven experience with network infrastructure (switches, routers, firewalls — Cisco, Meraki, or Ubiquiti preferred). >> AV systems experience is required — familiarity with Zoom Rooms, Crestron, Logitech, or similar platforms. >> Strong understanding of Windows/macOS environments, Microsoft 365, and RMM tools. Professional Qualities >> Excellent troubleshooting, communication, and customer service skills. >> Self-motivated with a focus on follow-through and documentation. >> Strong customer service and communication skills. >> Able to work independently with minimal supervision while also collaborating with the wider MSP team. >> Detail-oriented with a commitment to documentation and process. ********************************************************************************************** ONLY EMAILS WITH PDF RESUME ATTACHED WITH SUBJECT OF SF Level 2 Project Technician (WITH YOUR FULL NAME) WILL BE CONSIDERED AND ENTER HIRING PROCESS

$75,000

Field Service Technician - Espresso/Coffee Tech (Petaluma)

1524 McGregor Ave, Petaluma, CA 94954, USA

Field Service Technician For 30+ years Dolce Neve, Inc. has provided the Specialty Coffee Industry with expert beverage equipment service, customized preventative maintenance programs, new and used equipment sales, and water filtration programs. Dolce Neve Headquarters is based in Petaluma, CA, and services the 9 greater Bay Area counties. Our technicians reside in various cities to better serve our valued customers. Employment Type: Full-Time 8:30 to 5:00 with overtime and on-call opportunities. Experience Preferred: Basic Electrical and Plumbing Knowledge. Compensation: $25.00 - $38.00 per hour depending on assessed skills, experience, education, and training. A company van and cell phone will be provided. Benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Vacation and Holidays, and Simple IRA 2% Matching. Service Includes:  Installation, repair, and scheduled preventive maintenance, including espresso machines (standard and super-automatic), brewers, grinders, pitcher rinsers, and water filtration.  Use multiple hand and power tools, Fluke meters, etc. to complete service.  Ability to perform service above and below counters.  Keep van and service location service areas clean and orderly.  Comply with safety regulations at all times.  Complete work orders for assigned jobs immediately upon completion of service utilizing Field Service software. Attributes and Experience:  Clean DMV driving record is required.  Able to work independently and provide professional and friendly customer service.  Demonstrate exceptional work ethic and follow-through with a strong attention to detail.  Display good work habits, including good attendance and promptness.  Capable of lifting to 70 lbs.  Develop and maintain strong relationships with new and existing clients.  Identify and pursue new business opportunities in the water filtration, espresso, and coffee beverage industries.  Support sales efforts by handling client inquiries, providing product recommendations, and processing orders.  Assist in executing sales strategies, promotions, and customer outreach initiatives.  Maintain accurate records of sales activities, customer interactions, and market trends.  Provide product knowledge, including technical data sheets.  Prepare and refine written materials, Excel reports, and slide decks to support sales and business development initiatives Preferred Qualifications:  Experience in sales, business development, or customer service (preferably in the food & beverage industry).  Strong communication, relationship-building, and writing skills.  Proficiency in Excel, PowerPoint (or other slide deck tools), and general data organization.  Self-motivated and goal-oriented, with a passion for helping businesses succeed.  Ability to work independently while also collaborating with a team.  Familiarity with water filtration systems, espresso equipment, and coffee products is a plus. Why Dolce Neve, Inc.? Work with a respected company that has been an industry leader for over three decades. Competitive compensation with excellent benefits, including paid time off and IRA matching. Opportunities for professional growth in a thriving and dynamic industry. A supportive team environment that shares a passion for high-quality beverages. If you are ready to apply your sales expertise and analytical skills to further Dolce Neve’s goal to continue being a leader in the coffee industry, we would love to hear from you! Apply today by submitting your resume and a brief cover letter to info@dolceneve.com.

$25-38