ATM Tech (Baltimore)

BrenTech is seeking a Network / IT Support Technician in San Diego, CA to support our customers in San Diego County. Using your creativity and latitude, you will provide Tier 2/3 support for integrated hardware and software; local and cloud infrastructure deployment services; respond to end user request; and provide remote support. Brentech provides support for networks/cloud solutions and associated applications, peripherals, connectivity and end-users in a Service Desk supported Tier II/III environment. You'll rely on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. This role will include, but will not be limited to the following responsibilities: • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. • Provide support of network attached devices such as computers, printers, fax machines, phone systems, security cameras, smart display, and sensors • Provide support of mobile and wireless devices to include smartphones, tablets and hotspots • Assist in testing, applying and maintaining server configurations and related security patches • Assist in maintaining and checking the health of systems and backups to include restore testing • Applies troubleshooting needed to resolve tickets • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met • Provide daily, weekly and monthly activity reports describing activities accomplished in a timely manner • Provide inventory support and input to the provided inventory system for the customer • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events • Conduct or provide new equipment deployments and/or requested deployment support • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets • Analyzes functional business requirements and design specifications for functional activities. • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design and new construction of next generation IT systems. • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team. • Utilize experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS and middleware. • Communicate effectively both orally and written with customers, stakeholders, and technical specialists Here at BrenTech, we believe in fostering a sense of belonging. We welcome diversity, encourage growth and development, promote safety first, and believe curiosity is the spark for innovation. We take care of our employees who in turn take care of our customers, driving the success of our business. Minimum Requirements • Associate Degree or equivalent experience • 1+ years’ of IT-related support experience, preferably in a help-desk or customer support role • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues • General knowledge network products and systems • Experience in a rapid paced, time sensitive, high-quality environment • Good technical writing, presentation, and documentation skills • Must have excellent team skills and collaboration skills • Attention to detail and follow-through • Ability to work with minimal supervision • Must be able to bend, kneel, stretch, crawl and lift or move up to 50 lbs • Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%) • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process • Prior experience of IT support in an Enterprise environment (100+ end-users) • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks • Ability to apply a comprehensive knowledge across key tasks and high impact assignments • Experience evaluating system performance results and recommending improvements or optimizations • Experience performing IT hardware repairs and installing replacement parts • Experience planning and leading technology assignments and projects • Prior hands-on experience with the setup, configuration and administration of servers and backups • Experience functioning as a technical expert across multiple project assignments • MCSE, A+, Security+, Network+, or other relevant certifications

🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.  Our culture is grounded in five principles: Guests First – Every decision starts with their experience. Move Fast – We value speed, momentum, and action. Dive In – The magic is always in the details, and we go deep. Embrace Change – Change isn’t a disruption; it’s how we grow. Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you. The Role We are seeking a results-driven Vendor & Sub-Contractor Operations Manager to join our US Operations team out of either Chicago or New York City. This critical role will oversee the sourcing, onboarding, and management of third-party vendors and service providers that support our nationwide portfolio. From optimizing service quality and cost structures to ensuring seamless guest experiences, you’ll play a strategic role in scaling our operations across multiple U.S. markets. This is a unique opportunity to sit at the intersection of hospitality, operations, and strategic partnerships—helping build the backbone of a world-class concierge and vendor ecosystem. This role is US based and must be located in either Chicago or New York City. What You Will Focus On Outsourced Vendor Services: Coordinate and manage US third party service partners Vendor Sourcing & Onboarding: Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple US cities Contract & Negotiations: Lead negotiations, define contractual terms, and establish Service Level Agreements (SLAs) that ensure both quality and accountability. Performance Management: Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness; conduct reviews, provide feedback, and drive continuous improvement. Compliance & Auditing: Oversee compliance with company standards, verify pricing accuracy, and validate invoices through structured audits. Cross-Functional Collaboration: Work closely with Operations, Customer Support, and Quality Assurance to align vendor and concierge services with business objectives. Data & Reporting: Maintain vendor dashboards, performance trackers, and documentation to support transparency and informed decision-making. Vendor Categories May Include Local and national concierge/third party service providers Maintenance and repair contractors Field-based third party services (e.g. inspectional, specialized delivery, key delivery placement, etc.) Requirements 3+ years of experience in vendor management, sub-contractor services, or operations, ideally in a multi-city or hospitality setting Proven track record in managing service-based vendors and negotiating contracts in the U.S. market Strong understanding of service operations, hospitality standards, and guest experience management Advanced Excel/data analysis skills; familiarity with procurement or vendor management systems a plus Proven experience in developing and managing KPIs to track vendor and service performance, with a strong background in remote service oversight or centralized vendor management to ensure consistency, efficiency, and accountability across multiple locations. Excellent communication, organizational, and stakeholder management skills High attention to detail with a proactive, solution-oriented mindset Comfortable working in a fast-paced, multi-market environment and occasionally traveling to oversee key vendors and partnerships Chicago or New York City based (required) Benefits Competitive salary and annual performance bonus ($75,000 - $100,000 w/up to 15% Annual Bonus) Laptop stipend Flexible PTO Cigna Healthcare (Medical, Dental, Vision)  401k retirement plan Paid maternity/parental leave benefits for new parents Compensation Disclaimer The posted salary range reflects the potential compensation for this role across multiple locations. The final offer will be determined based on a variety of factors, including the candidate’s experience, skills, and location. Differences in cost of living between cities may also be considered when determining the offer within the salary band. Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!At Blueground we are proud to have Diversity and Inclusion at the center of everything we do. We are committed to Equal Employment Opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok! Benefits

We install home and commercial networks in the Bay Area and southern California. In order to best serve our customer locations, this position is US and Pacific Standard Time zone preferred, mostly remote, we are open to other US timezone locations if you're not located in California. We're looking for a talented network engineer with thorough knowledge of the Ubiquiti Unifi ecosystem. Technical skills required: - You're comfortable configuring or troubleshooting most UniFi products - You have experience with large WiFi deployments and are comfortable with wireless frequency planning and optimization, WiFi heat maps and network documentation - You can configure and troubleshoot VPN connections in UniFi example, client, site-to-site, OpenVPN, WireGuard, L2TP, IPSec - You know the differences between Ubiquiti product lines and can explain why someone might want to choose one product over another depending on the deployment and budget requirements

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Program/Project Management Analyst to support our NAVAIR customer in Patuxent River, MD. The selected applicant will perform a variety of program and project management support activities, including, but not limited to: Applying analytic techniques in the evaluation of program/project objectives Analyzing requirements, status, budget, and schedules. Performing management, technical, or business case analyses Collecting, completing, organizing, and interpreting data relating to aircraft/weapon/project acquisition and product programs Tracking program/project status and schedules Applying Government-instituted processes for documentation, change control management, and data management Requirements A bachelor's degree and a minimum of three (3) years of relevant experience are required. An associate degree plus four (4) years of additional experience performing work related to the labor category functional description may be substituted for a Bachelor’s degree. An active DoD SECRET clearance is required to start.  The applicant may be subjected to a security investigation and must meet eligibility requirements for access to classified information. The applicant must meet the designated clearance requirements and certification requirements as established IAW the DoD Manual 8570 / 8140 Cyber Workforce Program. The applicant must have one of the following certifications to start: Security+ CE SecurityX (formerly CASP) CGRC (formerly CAP) GSLC CISM CISSP (or Associate) The applicant must be knowledgeable and proficient in the following: Program and project management Written and verbal communications Customer interfacing Ability to work within secure environments Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The salary range for this position is $90,000 - $130,000.

About the Project We are building a next-generation Quiet NAS Server: a rack-based, rotational-drive, custom storage system that combines enterprise-class reliability with whisper-quiet operation. This internship offers a unique opportunity to work at the intersection of hardware engineering, storage software, and acoustic design—turning server racks into something suitable for both datacenters and creative workspaces. What You’ll Do Assist in the design, assembly, and testing of a custom rack-based NAS server. Explore rotational drive arrays (RAID, ZFS, TrueNAS Scale) and help tune performance. Research and apply noise-reduction techniques: airflow optimization, vibration dampening, acoustic isolation. Benchmark performance (IOPS, throughput, latency) while balancing quiet operation vs. power efficiency. Document findings, contribute to knowledge guides & build logs, and share learnings with the community. Collaborate with mentors on potential next-gen NAS concepts (hybrid rack systems, modular expansions, green energy considerations). What You’ll Learn Practical skills in server hardware assembly and rack infrastructure. Linux/Unix and storage OSes (TrueNAS, Proxmox, Ubuntu Server). RAID/ZFS fundamentals, snapshotting, replication, and backup best practices. Thermal and acoustic engineering principles in server design. Hands-on troubleshooting of real hardware (HBAs, fans, power supplies, enclosures). How to approach design trade-offs between performance, cost, and silence. Who You Are Student or early-career technologist with curiosity for hardware, storage, and acoustics. Familiarity with basic Linux administration (command line, package installs, file systems). Interest in servers, NAS, or custom PC builds. Bonus: knowledge of RAID, ZFS, or TrueNAS; experience with rack hardware; or acoustic/thermal engineering coursework. Perks Hands-on access to cutting-edge server hardware. Mentorship from experts in storage, acoustics, and system architecture. Opportunity to contribute to open-source documentation. Flexible, project-oriented internship (remote & hybrid options available). A standout project for your resume/portfolio—showing employers you’ve built something unique. Duration: Project based Location: On Location / Remote / Hybrid

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.