Product Manager

The Purpose of Your Role As a Product Manager – Enterprise at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Business Intelligence and other business management or scale-related needs specific to mid-sized and large law firms. As Snr. Product Manager – Enterprise, you will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritize trade-offs for both immediate customer impact and long-term platform scalability. What You Will Be Doing: In this role, you will be a North America based representative of the global product team, working on global projects and engaging customers, partners and the market on the future of law firm Enterprise Product Ownership: Own and evolve a number of enterprise-specific product capabilities, particularly our Business Intelligence roadmap, including reporting, dashboards and AI powered platform-wide insights. Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements. Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance. Delivery Execution: Drive initiatives from discovery through delivery using agile and design-thinking practices. Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows. Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes. Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption. Cross-functional Collaboration: Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle. Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes. Strategic Insight & Lifecycle Management: Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals. Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs. Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements. Customer & Market Engagement: Regularly engage with customers to understand evolving requirements, especially those related to insights, predictive AI and operational control. Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like AI, automation, embedded insights, insight agents. Relationship Management: Build and nurture strong working relationships with key internal stakeholders and external enterprise clients. Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos. Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility. Requirements About You: 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features, data focused projects, transformational products and the introduction of AI to traditional segments. Proven success shipping products used by larger organizations, with an emphasis on data, permissions/access adherence and configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including legal IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences. Experience working in agile product teams, with strong prioritization and execution skills. Excellent communication, stakeholder management, and presentation skills. Bonus Points: Experience in legal tech or building tools for highly regulated environments. Familiarity with Business Intelligence Products such as PowerBI, Tableau, QuickSight Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure. Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001). Benefits   We have a fantastic and inspirational working environment!  Robust medical, dental, vision offerings 401K with company match Flexible working and PTO Take your birthday off Frequent team building events  Fantastic training and development opportunities 135k-150k salary  

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

Senior Product Manager, Customer Journey We are looking for a Senior Product Manager to join our mission-driven team. As an integral part of the Product & Engineering department, you will play a central role in our efforts to inspire people to eat more plants! As the Senior Product Manager, Customer Journey, you will own the end-to-end experience across the customer lifecycle, from first impression through retention and loyalty. This role is ideal for a strategic systems thinker who thrives on cross-functional collaboration and solving problems to achieve the complete picture. You will bring together touchpoints across Acquisition, Shopping, and Retention to ensure our customers enjoy a seamless, delightful, and high-value experience at every stage. You’ll partner closely with teams across Marketing, Technology, Design, Data, and CX to lead the product strategy, define success, and execute with clarity and purpose. Location This role is onsite in our Chicago,IL or Needham, MA office and expects candidates to work in a hybrid model, 2-3 days onsite. Responsibilities Develop & Execute Strategy Own the product roadmap and KPIs for the full customer journey — from first visit through ongoing engagement and reactivation. Align lifecycle initiatives with company growth, retention, and CLV goals. Identify friction points, unmet needs, and moments of delight throughout the journey across channels and devices. Build toward a cohesive experience across Web, iOS, and Android platforms. Customer Insights & Research Synthesize qualitative and quantitative data to gain a deep understanding of customer behaviors, motivations, and drop-off points. Run usability tests, discovery interviews, and surveys to surface actionable insights. Partner with Analytics to monitor funnel metrics, including CAC, CVR, onboarding completion, LTV, skip rates, and churn. Define opportunities to enhance onboarding, foster repeat behaviors, and minimize passive churn. Collaboration & Communication Collaborate with Design and Engineering to deliver intuitive, beautiful, and outcome-driven product experiences. Work cross-functionally with Marketing, CX, and Culinary teams to unify storytelling, promotions, and programmatic content. Drive alignment through documentation, regular updates, and clear prioritization frameworks. Act as a connective thread across previously siloed journey stages, promoting a single source of truth. PM Best Practices Define OKRs, roadmaps, and initiative briefs that tie directly to user and business outcomes. Manage agile workflows and timelines, keeping stakeholders informed and involved. Facilitate post-launch reviews to assess impact and inform iteration cycles. Continuous Improvement Stay ahead of industry trends in eCommerce, personalization, behavioral science, and subscription-based models. Champion a test-and-learn culture through experimentation frameworks, A/B testing, and pilot programs. Explore loyalty-based journeys, segmentation-based content, and multi-channel journey orchestration. Main Ingredients for the Role 5+ years of product management experience, including at least 2 owning multi-surface, cross-lifecycle customer experiences. Strong understanding of eCommerce, subscription models, and user behavior across acquisition, onboarding, and retention. Experience using customer research, experimentation, and behavioral data to drive decisions. Proficiency in analytics tools (e.g., Looker, GA, Mixpanel, VWO) and familiarity with lifecycle engagement tools (e.g., Braze, Iterable). Excellent communication and stakeholder management skills, with the ability to build alignment across functions. Extra Special Sauce Background in wellness, health, or consumer behavior-driven products. Experience working in a scaling environment or with hybrid physical-digital products. Ability to simplify complex workflows and architect intuitive, user-first solutions Familiarity with habit-forming design and lifecycle thinking frameworks (e.g., BJ Fogg, Hooked Model, Jobs-to-be-Done). Compensation The anticipated base salary range for this role is $110,000 - 140,000 with additional earning potential. Compensation is based on experience and qualifications, and the posted range is not a guarantee of any specific offer. Garnish We love our staff, and show it with benefits (including but not limited to medical, dental, vision, FSA, and life insurance), matching retirement plan, unlimited paid time off, Purple Carrot box allowance, professional development, and the opportunity to work in collaboration with teammates who are passionate about food! Final Touches We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.

Are you ready to build a lasting career in technology? We’re searching for dedicated and ambitious individuals who want to learn coding, complete real projects, and prepare for developer roles. This training pathway offers everything you need to get started. This remote program, offered in both full-time and part-time formats, delivers about 900 hours of structured training plus applied projects. You’ll gain experience with core programming languages, essential developer tools, and proven workflows, while assembling a strong portfolio and resume for Software Developer opportunities. 🖥️ Technology & Programming Fundamentals • Learn how systems, networks, browsers, and the internet function • Explore algorithms, data structures, numbering systems, and cybersecurity basics • Hands-on Python scripting, command line utilities, and logical flow exercises 💻 Web & Front-End Development • Build functional websites using HTML5, CSS3, and Bootstrap • Add interactivity with JavaScript, jQuery, and React.js • Develop modern, responsive interfaces with design best practices 🗄️ Back-End & Database Development • Build and manage databases using SQL and SQL Server • Perform CRUD operations and study relational models • Develop robust back-end apps with Python (Django) and C# (.NET Framework/Core) 🧑‍💻 Programming Languages & Tools • Learn seven programming languages: C#, Python, JavaScript, HTML, CSS, SQL, and others • Use Git, GitHub, Visual Studio, and Team Foundation Server • Apply collaborative workflows with version control 🧪 Capstone Projects • Finish two large projects (Python + C#) to test your skills • Build Agile, Scrum, and DevOps experience into your portfolio • Strengthen collaboration, problem-solving, and debugging ability 🧰 Career Preparation • Receive support in resume writing, cover letters, and job searching • Train for whiteboarding and technical interview situations • Prepare to enter the workforce as a software or web developer 🚀 No previous training required. Remote learners welcome. Begin your pathway into technology today. 👉 Apply now: https://softwaredevpros.online/

Well, hello there 👋 Screencastify is a leading educational technology company dedicated to improving communication and learning outcomes with video. Our primary focus is on the K-12 education sector as we are critical in helping scale a teacher and improve student outcomes all while being an easy to use solution. Screencastify is used by over 15M people and is seeking a dynamic and results-oriented Director of Product to join our Squad! About the role We’re seeking a Director of Product to help lead the company into new phases of growth. Screencastify is the definition of a product-led company, which means your role is paramount to our continued success. Our Product team is tasked with solving hard problems – customer problems and business problems – in ways that our customers love. You will be a business leader of our product organization. You’ll work closely with the CEO, CTO and Leadership team to create and communicate a holistic product strategy centered around revenue growth, market expansion, and customer delight. You’ll introduce clear frameworks for assessing and tracking ROI for all product decisions. And you’ll explore paths to product-market fit in new markets, customer segments, verticals, and geographies. Why is this role special? Own and build AI first products that will advance video creation, communication and learning. Schools and companies around the world depend on Screencastify to communicate and teach. The need for and benefit of video-based learning has never been more clear than it is now. Work for our users. Above all else, you will be an advocate for our users and will get to know their voices and stories better than most people in the company. Join us and be a critical part of our growth story. We're bootstrapped, profitable, and support tens of millions of users, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here. What you'll do: AI First: Implement in the product and streamline processes, enhance operational efficiency and drive business outcomes. Establish, drive, and communicate Screencastify’s strategic product direction that delivers significant business impact across existing and new markets. Manage a product team and squad of software engineers to ensure alignment of deliverables and foster professional growth. Partner with Sales, Customer Success, and Marketing to build a repeatable process for gathering customer requirements and communicating product roadmap to customers. Implement a way to estimate, measure, and track ROI of product decisions. Establish an approach to product prioritization that balances every stakeholder -- end-users, buyers, our internal team, etc. Own the pricing and packaging strategy across our various customer segments. Drive the company's understanding of the total addressable market, new opportunities, risks, and competitive landscape. Define the processes needed to achieve operational excellence in all major areas, including user-focused feature development, administrative / enterprise features, and scalability of systems. Requirements You're perfect for this role if you: Bring 5-7 years of experience with product management and development, including 2+ years in a management role.  Have experience managing a team of engineers developing end-to-end application software development, including front end, back end, UI and UX; we use GCP, TypeScript, React, and Node.js. Deliver strategic influential insights to cross-functional teams on current & future product offerings. Have experience building and managing products with very high adoption (100k+ MAUs). Thrive in a fast-paced environment, with deep experience with product development lifecycle, roadmap prioritization, customer-driven innovation. Demonstrate strong communication and presentation skills. Possess strong strategic and analytical thinking. Take a pragmatic and business-oriented approach to product and strategy. Exhibit a player-coach mentality - the ability to both guide and help execute projects to achieve team success. Working at Screencastify At Screencastify, we are results focused and here to improve communication, teaching and learning globally. This isn’t an easy feat but it is important for our future. We value accountability, commitment, and speed. We take our responsibility to our customers very seriously, so when we miss a deadline or slow down, it matters.  We’re a competitive culture and strive for speed and innovation. We are problem solvers, don’t point fingers and rather enjoy working together to bring solutions to the forefront. Join a company that has millions of users, a strong brand all by being very entrepreneurial and embodying the start up mindset. We love a challenge and pushing the world forward with creativity, ingenuity and out of the box thinking. People are everything and we want to work in a company of deeply good people who treat their colleagues exceptionally well. Rule #1: Be a good person. This is a Chicago-based hybrid position with 3 days a week in the office. Compensation The expected annual base salary for this role is anticipated to start at $150,000. Final compensation may vary based on experience and qualifications.  Benefits Competitive Compensation. We take a data-driven approach to our compensation strategy so all employees are paid competitively and fairly. 401(k) & Annual Performance Bonus Opportunity. We want to invest in present you and future you, which is why we offer a 401(k) match + Annual Performance Bonus opportunity. Flexible Time Off (FTO) Policy. We recognize that time off to rest and recharge is important. The Flexible Time Off Policy (FTO) is designed for our employees to do just that -- balance work and life while maintaining well-being. Parental Leave. Generous paid time off for parents to bond with the newest addition to their family! Medical, Dental, & Vision Insurance. We offer comprehensive health benefits, including medical, dental, and vision insurance. Plus, all employees receive a free One Medical membership. Divvy Bike Membership. If you’re in Chicago, take advantage of an annual Divvy membership -- on us. At Screencastify, we foster an inclusive, supportive, fun, and challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world through video. Screencastify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

We train and promote from within Excellent low-cost health benefits Retirement plan with employer-paid contributions Paid vacation and 10 holidays At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations. We are seeking an experienced IBM i Application Development Manager to direct our IT team based at our main office in Anderson, California. This position is not remote and requires living in the surrounding areas. The successful applicant requires current authorization to work in the United States as Sierra Pacific does not provide a Visa sponsorship. Sierra Pacific is a family-oriented company where employees are respected, integrity is valued, and a strong work ethic is recognized and rewarded. We seek qualified IT professionals to become a valued members of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company. About the Position Manage, motivate, and effectively supervise a team of Application Developers on the IBM i (Power Systems) platform Effectively discern user and business needs, translate those needs to actionable requirements, and communicate realistic expectations Engage with team members and end users to solicit collaboration, facilitate productivity, and clarify program intent Identify and schedule work to meet company priorities and goals Partner with other IT department managers to coordinate project activities and promote a team environment Utilize business and technology experience to solve problems and innovate diverse software solutions Provide technical support, mentorship, training, and cross-training for team members Collaborate, maintain heightened awareness, and ensure commitment to support of all security and compliance requirements and cyber response plans Effectively communicate with both technical and non-technical audiences of various levels within the Company Participate in staffing decisions Test, troubleshoot, and program as needed Qualifications Bachelor’s Degree in Software Engineering, Application Development, or related Computer Science program 3 years’ project lead or management/supervisory experience 5 years’ experience with RPG IV / ILE RPG in a business environment Demonstrated leadership, motivation, and interpersonal skills to foster positive relationships Experience in manufacturing and wood products is highly preferred Demonstrated sense of urgency and commitment to achieve efficient and accurate results Independently motivated, detail-oriented, and able to maintain focus on long-term projects Proven problem-solving and time-management skills Committed to the highest levels of integrity and ability to maintain confidentiality Why Join Our Team? Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better. We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance. How to Apply If you are qualified and would like to join our team, please send a cover letter referencing this position and a resume to: Sierra Pacific Industries Human Resources PO Box 496011 Redding, CA 96049 (866) 378-8001 or apply online and view all our career opportunities at: spi.careers Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. The general wage range for this position at Sierra Pacific Industries is from $135,000 to $195,000 per year, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education. About Our Company Sierra Pacific Industries is a fourth-generation family-owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. Sierra Pacific continues to be a company where its employees are proud to work at state-of-the-art facilities and others strive to become part of the team. We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington. Our forests are sustainably managed under a 100-year plan by Registered Professional Foresters, Wildlife Biologists, Botanists, and other professionals. We are growing forests for our future, planting over 6 million new trees every year. In Spring 2024, we planted our 300 millionth seedling on our timberlands. This milestone was decades in the making, reflecting our commitment to sustainable forest management and ensuring we have forests not just for today, but for generations to come. Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn't turned into hand-crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass-fueled power plants. We are proud that all Sierra Pacific facilities follow our drug-free and tobacco-free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We use E-verify to verify the social security number and work authorization of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.