AWS ML Cloud Engineer

The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization. Duties and Responsibilities Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software. Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations. Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems. Manage company domains and Active Directory. Identify system software configuration changes. Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems. Recommend innovative. Implement solutions that meet the operational needs of the company. Automated approaches for system administration tasks. Create purchase requests for IT-related purchases. Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices. Maintain installation as well as configuration procedures for desktop servers. Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups. Provide support per request from internal staff. Investigate and troubleshoot issues. Apply OS as well as software patches to desktops and servers. Upgrade as well as configure server and desktop software. Perform backup and restore data for all network servers. Maintain users on corporate networks. Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination. Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs. Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR). Requirements Minimum 3 years of experience in the field. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). CompTIA A+ certification or equivalent experience Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking Strong knowledge of Windows 10/11, including baseline security policies Experience supporting Windows-based workstations and servers Experience with switches, access points, firewalls, and other network equipment. Experience with Google Workspace is a plus. Experience with Cybersecurity is a plus. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others. Benefits We provide a competitive benefits package including: Medical, dental, vision, ancillary benefits Flexible spending and dependent care accounts 401(k) match PTO, Sick time, paid holidays Company-paid Employee Assistance Program (EAP) Salary range $58K - $73K annually

Launch Your IT Career with Northstar Technologies At Northstar Technologies, we don’t just hire talent—we develop it. We’re looking for motivated problem-solvers who want to learn, grow, and build lasting careers in IT. If you bring curiosity, initiative, and the drive to take on challenges, we’ll provide the tools, training, and mentorship to help you succeed! Why Choose Northstar? We believe the best way to grow our company is to grow our people. That’s why every person starts with our hands-on, 3-month remote training program, designed to fast-track your skills with the guidance of team and access to enterprise-level equipment. What We Offer • Accelerated Learning:– In as little as 3 months (or faster, based on your pace). • Mentorship:Learn directly from experienced engineers committed to your growth. • Cutting Edge Tech: Train on modern, enterprise-grade infrastructure.. • Career Growth: Start at $22/hr with a clear path to raises and advancement. • Exciting Travel Opportunities : Gain valuable nationwide project experience, expand your professional network, and build skills in diverse environments. Work, travel, and explore! With 100% travel required, you’ll experience new cities and opportunities while your housing and relocation are fully covered. Comprehensive Benefits Medical, Dental, Vision, Life Insurance, and Paid PTO/Holidays. Who We’re Looking For Ideal candidates bring: • Problem-solving skills: You tackle challenges directly and seek new solutions. • A Willingness to Learn: You’re adaptable and eager to gain new skills. • A Team-Oriented Mindset: You value collaboration and open communication. • Attention to Detail: You’re organized and thorough. • Practical Thinking: You approach problems with an open mind and resourcefulness. Requirements: • Ability to pass a comprehensive background check (including criminal history) and drug screen. • 100% travel and relocation required (company provides housing and relocation support). • Flexibility to live and work in project cities for extended periods. • Authorization to work in the U.S. Ready to Move Forward? Send your resume to info@northstar-tek.com and start your journey with Northstar Technologies. We help businesses transform through technology, providing secure, agile, and cloud-ready IT infrastructure solutions. Our services range from strategy and consulting to design, implementation, and support.

Position Title: Tactical Radio Subject Matter Expert (TACRAD) Location: Camp Pendleton, CA Position Type: Full-time Salary Range: $70,000 - $80,000 USD Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3 - 5 years direct experience with TACRAD Roles and Responsibilities: This position is a dual-hatted role that reports directly to the PM or a designee.  The role provides remote and on-site support in the set-up, operation, and troubleshooting of both Tactical Radio (TACRAD) and Terrestrial High-Capacity Communications (THC2) systems.  These support efforts are provided to the Fleet Marine Force (FMF) while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations in CONUS and OCONUS. Will work cross-functionally with several departments and those who are performing work at Government Customers’ sites.  Position will be required to travel at the Government Customer’s request.  Travel is expected up to 25%.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides expertise on Tactical Radios (TACRAD). Provide on-site and global command, control, computer, communications, and intelligence (C4I) systems technical support to the operating forces of the United States Marine Corps, joint services, allied nations, and program offices to ensure effective use of C4I systems throughout the spectrum of military operations. Will provide C4I systems expertise to include troubleshooting, guidance and analysis of tactical communications systems, system set-up, maintenance, upgrades and configuration management for fielded Marine Corps C4I systems.  Works in a team environment consisting of military, government civilians, and contractor personnel. Utilizes technical expertise in at least two systems to include (but not limited to): VSAT/SATCOM, NOTM, COC, CAC2S, AFATDS, TBMCS, JBC-P, MCH, MARCIMS, JADOCS, AFATDS, TCS, MMIM, FTAS, IDS-MC, URN, JTCW, TVSS, THSv2, C2PC, SPRS, tactical radios and tactical networks. Configure, program, operate, troubleshoot, and conduct fault isolation of the AN/MRC-142, WPPL-T, AN/TRC-170, AN/TRC-238(LRS). Support THC2 Systems during test and evaluation events.  Perform spectrum analysis. Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment. Research questions using available information resources: technical manual, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). Identify and elevate situations requiring urgent attention. Train the FMF to set up, configure, operate, troubleshoot, and maintain the TACRAD and THC2 systems. Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and Education Requirements: TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Thorough understanding of RF theory and antennas, to assist in HF antenna selection and erection in a Field expedient setting. Ability to install and operate associated radio software platforms to include the Harris CPA, RPA, JENM, ACES, NRDI, Code plug, ASTRO-25, and the Thales PC Programmer as these are integral mediums in programing nets, radio configuration, and SW/FW updating. Basic understanding of Computer Networking and sub netting, with the ability to troubleshoot and configure radio to PC connections on various versions of Windows OS. Have a foundation of network fundamentals for IP addressing and subnetting. Strong understanding of spectrums, frequency management, signal flow, and transmission theories. Familiar with the transportable, self-enclosed Troposcatter terminal (multichannel) AN/TRC-170A capable of transmitting and receiving digital data up to 100 miles. Familiar with vehicular-mounted integrated High-Capacity Line-Of-Sight (HCLOS) radio system AN/MRC-142 providing two-way secure digital wideband transmissions over voice and data in the band I and band III+ frequency bands up to 35 miles with ethernet interfaces. Familiar with the AN/TRC-238 (LRS), which combines high throughput, spectral efficiency and software-defined operational flexibility within a small form factor and can support multiple missions such as high-capacity backhaul, backhaul repeater, range extension node, aggregation/distribution and spoke at the network's edge. Familiar with Next Generation Troposcatter System providing Line-of-Sight (LOS), Obstacle Gain Diffraction (OGD), and Beyond Line of Sight (BLOS) Troposcatter (TROPO) communications. The system is designed to provide a transmission capacity up to 210 Megabits per second (Mb/s), depending on the path terrain. Familiar with the Wireless Point-to-Point Link (WPPL) terrestrial high-capacity line of sight (HCLOS) radio system that uses wireless RF links to extend local IP traffic using point-to-point and point-to-multi-point arrangements for extension of LANs to remote areas. Experience with the electro-magnetic spectrum Experience working with customers, addressing issues, and managing customer concerns and requests over the telephone and/or in person. Strong active listening, data entry, and documentation skills. Experience writing technical solutions and commercial knowledgebase articles. Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems. Experience supporting Marine Corps C4I systems and equipment. Minimum of 3 years’ experience in military training and education. Direct participation in real-world operations is desired. Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling. Competencies: Adaptable to fluid environments Personal effectiveness/credibility Excellent attention to detail Effectively handle multiple projects simultaneously in a deadline driven environment Strong written and verbal skills Ability to work cross-functionally with several departments and prioritize tasks as needed Requirements TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Certification Requirements: CompTIA Security+ Benefits Benefits: Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service-Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company www.c4plans.com

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)