WordPress Support Engineer

LINK TO JOB POSTING DOC: https://docs.google.com/document/d/e/2PACX-1vQ2eHIedyLv8bdqmUhvMZsKTb3L-xmmdMtxrG8yd28yhQSX29Q5QA3IbN5befY-zpqFu3rGsq22VIiy/pub -------------------------------------------------------------- CENTRAL OHIO SERVICE & SYSTEMS SPECIALIST – JOB DESCRIPTION POSITION OVERVIEW: We are seeking a highly motivated and experienced Central Ohio Service & Strategy Specialist to serve as BOTH the strategic/organizational leader and on-site project/service leader for the Central Ohio region. This role is the primary standard-bearer for both strategy and on-site delivery, combining leadership responsibilities with hands-on execution. The position requires extensive experience in both leadership/strategy and operational/technical domains. KEY FOCUS AREAS: Develop and execute strategy for client service and internal process improvement Lead and execute projects from scoping to completion Oversee and deliver on-site technology and client-facing service Organize meetings, set agendas, and follow up on action items Design, document, and implement systems and processes Manage internal and external communications, escalations, and planning NECESSARY SOFTWARE KNOWLEDGE: Ticketing & IT Service Management (ConnectWise, ServiceNow, SuperOps, etc.) Documentation & Collaboration (Confluence, SharePoint, Google Workspace, Office 365) Remote Support (TeamViewer, LogMeIn, AnyDesk, Microsoft RDP) Cybersecurity Tools, endpoint protection, MFA, CMMC 2.0 practices a plus Networking & Monitoring (PRTG, SolarWinds, Ubiquiti, Meraki) CRM & Communication (Salesforce, HubSpot, Slack, Teams, Zoom) LOCATION REQUIREMENT: Must be located in Central Ohio Regular on-site client visits throughout Central Ohio; home-based role with travel CORE RESPONSIBILITIES: Design, implement, and maintain operational systems and standardized workflows Develop and document business processes; create process automation where applicable Establish and track metrics/KPIs; lead process improvement (Kaizen, ‘5 Whys’, PSDA, etc.) Initiate regular client updates; create communication schedules and alerts Organize, lead, document, and follow up on meetings and action items Collaborate on escalations; ensure thorough documentation and process follow-through Own project deliverables and tracking from start to finish Provide hands-on technical support during on-site visits (network cabling, equipment moves up to 50+ lbs, etc.) REQUIRED QUALIFICATIONS: Must be based in Central Ohio 5+ years in both leadership/strategy AND operational/technical roles (not entry level) Demonstrated abilities in strategic planning, team leadership, and hands-on delivery Strong understanding of IT systems and business processes Excellent written and verbal communication Able to manage multiple projects, work independently and directly with clients DESIRED QUALIFICATIONS: Experience with process improvement methodologies and project management Technical certifications relevant to IT service delivery Familiarity with automation tools, AI, and operational challenges KEY SUCCESS INDICATORS: Operational systems implemented and maintained successfully Consistent proactive, effective communication Clear meeting outcomes and documentation Reliable completion of projects within timelines High client satisfaction and process ownership OUR COMPANY CULTURE: We lead with kindness, act with honesty, and are committed to always giving our best. Our team thrives on curiosity, creative solutions, and a constant drive to improve – for our clients and each other. COMPENSATION & BENEFITS: $27–$40/hr, part-time (approx. 20-30 hrs/week, 9 a.m. to noon core hours, flexibility required) Full medical, vision, dental 401(k) with 4% company contribution Mileage reimbursement at $0.30/mile for on-site work Growth opportunity in a dynamic, supportive environment HOW TO APPLY: Click link at top to see application info.

The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging. You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities. This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States. Laptop & communication tools will be provided. Requirements · Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error. · Provide support communications for customer issues. · Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily. · Performs quality assurance (testing) procedures to ensure error-free working products and applications. · Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes. Job Requirements: · Ability to handle multiple tasks with changing priorities. · Ability to work in a fast-paced, deadline-oriented environment. · Shift schedule will be non-traditional working hours, including one weekend a month. · Ability to work independently to complete required tasks without direct support or supervision. · Understands basic user experience/information architecture. · Understanding of website technologies (HTML, CSS, JavaScript). · Content Management System (CMS) Experience preferred. · Ability to think critically to solve problems on the fly. · Strong analytical, prioritizing, interpersonal, problem-solving skills. A clear criminal background is necessary. U.S. permanent residency is required. Benefits 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance STD/LTD Accidental Dismemberment

We are an e-waste and battery recycling company that provides sustainable waste solutions to business and government agencies in California. We are looking for one person to add to our team. Proficient in IT Technology: Hard drive Wiping Software - Research device prices Electronic Refurbishing, Reselling Knowledge with selling platforms such as: Offer-up Craigslist Facebook marketplace Highly motivated There are 4 major aspects to this position: Mechanical Disassembly, Sorting, Packing, Equipment Operation. If you have the following experience, please apply: Computer/Technical Skills, IT Support 2-3 years experience Warehouse Mechanical / Hand tools Packing, sorting, material handling Clean background Clean drug screen Applicants with exceptional organization skills & previous experience working with computers and/or electronics will be given priority. Wage Ranges From : $41,200 to $60,500 DOE : (Wages + average quarterly bonus) WE ARE COMMITTED TO PROVIDING: Challenging and fast paced work environment Full-time Employment Opportunity for Advancement Medical, Dental, Vision benefits Paid Vacation Paid Holidays Simple IRA NO PHONE CALLS - APPLY IN PERSON AND BRING YOUR RESUME Modern Waste Solutions: 3921 Pell Circle, Sacramento, CA 95838

Teguar is a leading provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company and we believe in excellence in the quality of our products, the quality of our customer service and the quality of our team. We are seeking an experienced Product Manager to lead our fastest - growing Medical market segment. This role will drive the adoption of Teguar's advanced computing hardware in cutting-edge medical applications. SUMMARY: The Product Manager will help customers bring their product visions to life by ensuring Teguar solutions are closely aligned with their needs by understanding each market's needs, owning the product roadmap, and ensuring successful delivery of solutions. DUTIES AND RESPONSIBILITIES: Product Ownership: Gain a deep understanding of current products: performance, customer feedback, challenges, and opportunities. Get hands-on with hardware and software to build technical credibility and documentation. Roadmap & Strategy: Develop and maintain a product roadmap that reflects customer needs, industry shifts, supplier base & availability. Anticipate when to launch new products and when to sunset aging ones. Position products against the competitive landscape to maximize value and differentiation. Influence vendors and internal design projects to bring product to market to address gaps you identify. Create a product vision that brings elegant and rugged products to our customers and excites vendors to align behind our design concepts and bring them to reality. Onboard new partners/vendors if needed to achieve your product vision. Communication & Influence Communicate product plans, requirements, and roadmaps clearly to internal teams and external stakeholders such as customers and vendors. Represent Teguar at key customer meetings, international trade shows , and industry events. Comfortable creating marketing content and able to stay informed on industry specific lingo and tone. Sales Engineering & Support Works closely with sales to gather customer requirements and determine product fit. Communicate information and concepts to customers at their level of technical understanding. Successfully guide customers to mutually beneficial outcomes for them and for us. Be comfortable running critical meetings with customers on technical topics independently. Team Empowerment Share learnings, mentor peers, and foster collaboration within the entire company. Act as a knowledge resource to Product Specialists and Application engineers, developing their product expertise and enabling them to effectively support sales and customers. Directly manage a team within your verticals and assign tasks effectively to all in the department. Market & Financial Analysis Analyze market data and customer input to guide product decisions. Weigh multiple factors and provide sound judgement on when to lower margins to win deals or succeed in a new market/sector. Fully accountable for the profitability of assigned product lines. QUALIFICATIONS: Bachelor's Degree from four-year college or university and 6 years' relevant experience; or a minimum 9 years of experience in lieu of education, or an equivalent combination of education and experience. Requirements Experience in the medical industry or direct knowledge of medical electrical safety testing (IEC 60601-1-2). Direct experience leading and launching new technical products in a B2B market. Prior experience communicating with global Vendors a must. Knowledge of some of the latest technology used in computers such as display & touchscreen technology, wireless, common input/outputs, CPU, Storage, Memory A true passion for learning about and leveraging new technology Prior experience leading a team is a plus. Benefits 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses Gym membership Paid Holidays and PTO days Birthday PTO and Volunteer Day Culture Committee Program Employee Referral Bonus Program Modern office work environment with free drinks and snacks

Title: Computer Support Specialist LONG TERM TEMPORARY ASSIGNMENT Duties: - Provide timely second-level hardware and software support to agency employees New York City regional offices - Support all aspects of the hardware device lifecycle management - Participate in the rollout of agency-wide hardware/software initiatives - Maintain tickets in the ServiceNow ticket tracking database. Update calls with actions and resolutions as necessary - Assist with asset inventory tracking, including office site visits, reviewing Warehouse stock and updating the asset database information - Conduct hardware and application testing and troubleshooting as needed - Develop technical user and IT documentation Key Skills & Abilities: - Strong interpersonal, written and oral communication skills - Ability to work with minimal supervision - Customer service experience - Strong organizational skills and attention to detail - Experience installing, testing and troubleshooting computer hardware Preferred Education: High School Diploma, Technical Degree/Certificate Program, Bachelors Degree Please submit your resume as an attachment in WORD or PDF 35 Hour Work Week 9am to 5pm $25 an hour PAID WEEKLY through a NYC Staffing Firm WE ARE AN EQUAL OPPORTUNITY EMPLOYER

About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Identity and Fraud Product Team You’ll be joining a strategic product team focused on building and scaling authoritative data identity solutions globally. This team is responsible for integrating and managing relationships with credit bureaus, public record data sources, and other authoritative data providers to ensure the highest standards of identity verification. Head of Product – Authoritative Data Identity Solutions As Head of Product, you will lead the global strategy and execution for authoritative data identity solutions. You will own and nurture relationships with key data providers including credit bureaus and public record sources, and manage a globally distributed product team. Your leadership will be critical in shaping the future of identity verification through trusted data partnerships and innovative product development. What you will do Define and execute the global product strategy for authoritative data identity solutions. Own and manage relationships with credit bureaus, public record data providers, and other authoritative sources. Lead a globally distributed product team, fostering collaboration and high performance. Collaborate with internal stakeholders including engineering, data science, and compliance teams. Identify market opportunities and customer needs to drive product innovation and differentiation. Ensure product compliance with global regulatory standards including KYC, AML, and GDPR. Represent the product vision in customer engagements, industry forums, and strategic partnerships. Skills we are looking for Extensive experience in product leadership, preferably in identity verification or data-driven products. Strong understanding of authoritative data sources including credit bureaus and public records. Proven ability to manage and inspire globally distributed teams. Excellent relationship management and negotiation skills with external partners. Strategic thinker with a track record of delivering impactful product outcomes. Deep knowledge of regulatory frameworks such as KYC, AML, and GDPR. Exceptional communication and stakeholder management skills. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.