Scratch Baker (Eugene, OR, USA)

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Overview: The Auto Glass Office Manager plays a vital role in ensuring a smooth and positive experience for our customers. You will be the first point of contact for inquiries about auto glass repair and replacement, handling phone calls, emails, and other communications with professionalism and efficiency. Your primary responsibilities will include: Customer Service: • Answer incoming phone calls, emails, and other inquiries from customers, insurance agents, and repair shops. • Understand customer needs and concerns, offering prompt and accurate solutions. • Scheduling and rearranging appointments for auto glass repair and replacement, considering customer preferences and technician availability. • Confirm Following Days Appointments Mid-Day so there is no question customer is ready and available. • Explain the job process and timeframes to customers. (Ex. Chip Repair 15 minutes to 1 hour onsite, Replacement without Calibration 1-2 hours onsite, Replacement with Calibration 2-3 hours onsite. • Process customer information and insurance details, ensuring accuracy and completeness. • Provide clear and concise information about auto glass products, services, and warranty policies. • Resolve customer complaints and inquiries promptly and professionally, seeking escalation when necessary. • Maintain accurate records of customer interactions and service history. Additional Responsibilities: • Utilize internal systems and software efficiently to schedule appointments, process orders, and access customer information. • Ability to multi-task and seek quick resolutions for clients and technicians. • Collaborate with technicians to ensure timely and effective service delivery. • Contribute to maintaining a positive and professional work environment. Qualifications: • High School Diploma or Equivalent GED • Excellent communication and interpersonal skills, both written and verbal. • Ability to build rapport and establish trust with customers. • Strong problem-solving and conflict resolution skills. • Proficient in using computers and customer service software. • Detail-oriented and organized with strong time management skills. • Ability to work independently and as part of a team. • Positive attitude and a commitment to providing excellent customer service. CLEAN MVR Additional Preferences • Experience in the auto glass industry or customer service. • Knowledge of automotive glass products and repair procedures. • Bilingual skills (Spanish) a plus. Benefits: • Competitive salary and 2 weeks PTO per annum. • Fast-paced, dynamic work environment. • The satisfaction of helping customers and ensuring their safety on the road.