QA Analyst (Release Management) - Washington, DC - Rate Open

The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the temporary contractor staffing position of System / Quality Assurance tester for Georgia SHINES in Atlanta, Georgia. Qualifications and Education Requirements ·        Bachelor’s degree in related field AND Five (5) years of experience in Information Technology testing, quality assurance and the performance of change management functions, three (3) years of which must have been attained in a cross-platform Information Technology development environment. ·        Demonstrated knowledge of testing methodology and practices ·        Working knowledge of relevant operating systems and software development fundamentals ·        Hands-on experience with automated test tools ·        Basic knowledge of SQL ·        Strong process and gap analysis skills ·        Ability to interpret test cases for high-level and functional processes ·        Good understanding of the system test life cycle, the review process, and test case documentation ·        Test automation tools such as Leapwork or Selenium. ·        Ability to document and troubleshoot errors ·        Experience with tracking tools (ex: Service Now). ·        Ability to work effectively in a virtual team environment. ·        Excellent verbal and written communication skills. ·        Experience with agile, waterfall, and scrum methodologies. Job Duties ·        Create and maintain test documentation, including test plans, test cases, and defect reports ·        Design detailed test cases based on software requirements and specifications to ensure comprehensive coverage ·        Perform manual and automated tests, using various tools and techniques to verify software functionality ·        Identify, document, and report software defects, including severity, priority, and steps to reproduce ·        Analyze test results to assess quality, identify areas for improvement, and determine if the software meets requirements ·        Communicate test results, findings, and recommendations to development teams and other stakeholders, and collaborate on defect resolution ·        Creating and maintaining test documentation, including test plans, test cases, and defect reports ·        Participate in project planning, estimation, and scheduling. ·        Perform functional, regression, integration, and system testing.   Preferred Qualifications ·        Five (5) years of experience with QA testing and script writing. ·        Good understanding of the system test life cycle, review process, and test case documentation. ·        Ability to thoroughly document and troubleshoot errors. ·        Well versed with Agile, Scrum, waterfall methodologies. ·        Good team and critical thinking skills. ·        Keen eye for detail and excellent communication skills. ·        Strong organizational skills. ·        Intermediate level knowledge of MS Excel and ServiceNow.

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As a Prompt Engineer focused on Data Science and Quality Analysis, you’ll design, test, and evaluate prompts for AI systems that interact with real-world restaurant data. You’ll work cross-functionally to develop AI solutions that drive operational efficiency, improve data interpretation, and support smarter decision-making for restaurant operators. Your work will directly shape how AI models perform in high-stakes, dynamic environments like order processing, reporting, support automation, and performance analysis. Essential Job Functions: Prompt Design & Evaluation: Develop, test, and refine prompts for tasks such as text generation, question answering, data classification, and structured data extraction to optimize Voice AI performance. Data-Driven Analysis & Quality Measurement: Design evaluation frameworks and analyze prompt outputs using quantitative metrics, human-in-the-loop evaluation, and user feedback to identify improvement opportunities. Experimentation & Iteration Conduct experiments to test prompt variations, measure their business and operational impact, and iterate to enhance accuracy, consistency, and safety. Regression Testing & Compliance Build principled regression test suites using tools like LangFuse and Galileo to ensure prompts remain compliant and high-performing as models and use cases evolve. Collaboration Across Teams: Work closely with data science, product, legal, engineering, and operations teams to align prompt designs with business goals, operational workflows, and compliance requirements. Model Adaptation & Strategy Development prompts across multiple LLMs (GPT, LLaMA, Gemini, and Checkmate’s fine-tuned models), understanding model differences to optimize outputs effectively. Team Leadership & Mentorship Lead a team of analysts focused on prompt evaluation and data quality analysis, guiding prioritization, experimentation, and reporting. Collaborate with ops teams for seamless deployment and feedback loops. Research & Continuous Learning Stay up to date on emerging prompting techniques, LLM behaviors, evaluation frameworks, and AI safety practices to keep Checkmate’s AI solutions best-in-class. Requirements Strong analytical and data science skills, with hands-on experience in Python (pandas, NumPy, scikit-learn) Experience designing and conducting experiments and evaluations in applied AI or NLP contexts Proficiency in SQL and working with relational databases (e.g. MySQL, PostgreSQL, Oracle, MS SQL) Good understanding of data processing, quality measurement, and testing fundamentals Experience leading analyst or operations teams, with strong prioritization, mentorship, and collaboration skills Strong problem-solving mindset with a drive to explore, optimize, and automate workflows Excellent communication skills for presenting insights to technical and non-technical stakeholders Bachelor’s degree in Data Science, Computer Science, Statistics, Engineering, or a related field Flexible to work US hours until at least 6 pm ET, with a strong remote setup Preferred Qualifications Experience with LLM evaluation and prompt engineering workflows Familiarity with tools like LangFuse and Galileo for prompt evaluation and analysis Knowledge of cloud platforms (AWS, GCP, Azure) and data pipeline tools Familiarity with machine learning concepts and NLP workflows Master’s or PhD in Data Science, Statistics, Computer Science, or a related field Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Flexible Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Stock Option Plan

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!

Title: QA Automation Engineer Location: Pittsburgh, PA Position: Contract Rate: $/Open Description:- • Work and/or academic experience testing applications using automated testing tools • Effective in a fast paced environment, Collaborative/enjoys working in teams • Self-starter/motivator, Organizational skills / Detail oriented • Creative and Effective problem solving skills and Ability to work on/manage multiple tasks concurrently • Familiarity with working in a cloud-based environment, such as Microsoft Azure • Hands on test creation and execution experience with a good balance of manual and automation • Provide ongoing assessment of automation landscape, and apply best practices to drive improvements • C# / Selenium development, and integration experience with CI/CD environments • Working knowledge of other automation tools, such as HP UFT and Xamarin UITest • Cross-platform mobile automation development • Conform and Contribute to the Automation Framework Requirements Note: If interested please send your updated resume to Gowri.Sankar@two95intl.com and include your Rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM