Deployment Engineer - Robotics

At Rapyuta Robotics, we’re on a mission to automate the “3K” jobs – kitsui (demanding), kitanai (dirty), and kiken (dangerous) – enabling people to focus on more creative, safe, and intellectually rewarding work. Our robotics solutions, powered by advanced control and AI technologies, are reshaping the future of logistics automation.  We’re seeking a Deployment Engineer to join our U.S. operations team. You will be on the front lines, ensuring smooth installations and stable operations of our robotic systems in customer warehouses. This is an opportunity to be part of something transformative—bringing innovation directly to the field and making a measurable impact.    What You'll Do  Lead the installation and configuration of robotic systems at customer sites  Provide training and hands-on support to ensure customers can confidently operate our systems  Coordinate and execute on-site commissioning and integration tasks alongside deployment and engineering teams  Act as the key point of contact during the early operational phase, identifying and escalating issues, and proposing improvements  Work cross-functionally with sales, engineering, and customer support to ensure customer success  Troubleshoot and resolve both hardware and software issues quickly and effectively  Collect and analyze operational data, offering insights for product and process improvement  Maintain and improve operations manuals and service documentation  Oversee tasks with external vendors or contractors when necessary  Requirements Bachelor's degree in Engineering, Robotics, IT, or a related technical field  3+ years of experience in a field deployment, operations, or systems integration role  Strong understanding of IT systems and infrastructure (e.g., server setup, networking)  Hands-on experience deploying and supporting integrated hardware/software systems at customer sites  A proactive mindset and the ability to operate independently in high-pressure or ambiguous situations  Excellent communication skills (verbal and written)  Ability to work effectively with cross-cultural, remote teams  Willingness to travel domestically up to 75%  Benefits Competitive base salary  Join a mission-driven team creating real-world impact  Collaborate with an exceptionally talented and diverse team across Japan, India, and the U.S.  Be part of a fast-growing company that’s raised over 10 billion yen in funding  Work with cutting-edge robotics technology in a high-growth global market