Browse
···
Log in / Register

WordPress Support Engineer

Negotiable Salary

Rocket.net

Jupiter, FL, USA

Favourites
Share

Description

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Source:  workable View original post

Location
Jupiter, FL, USA
Show map

workable

You may also like

Craigslist
Join Our Team: Audio visual rental company hiring (south san francisco)
Are you passionate about technology and thrive in fast-paced environments? We’re an innovative audio visual company specializing in LED wall rentals and AV solutions—and we’re looking for motivated individuals to join our growing team! *Location: South San Francisco (near SFO) *Positions Available: Part-Time & Full-Time *Salary: $30–$35/hr (negotiable based on experience) *5 days of paid vacation after one year of employment What You’ll Do: - Set up and install LED wall screens and AV equipment for live events, conferences and exhibits. - Manage warehouse operations, including inventory tracking and organization - Operate software and applications related to AV technology - Occasionally travel for installations and on-site support Who We’re Looking For: - Tech-savvy individuals with knowledge of computer systems and software - Familiarity with audio and visual equipment is a plus—but not required - Strong problem-solving skills and attention to detail - Able to work independently and collaboratively on-site - Willing to travel as needed - Beginners welcome! If you're new to AV tech, we’ll teach you—just bring your curiosity and willingness to learn Why Join Us? - Be part of a creative, forward-thinking company in the booming AV/LED industry - Gain hands-on experience and grow professionally - Work with a fun, supportive team that values innovation and precision If you're ready to elevate your career and work on exciting AV projects, we’d love to hear from you!
207 Orange Ave, South San Francisco, CA 94080, USA
$30-35/hour
Workable
Head of Analytics - Essenmed Healthcare
**Please note this is not a role with 2070 Health** Company Overview: At Essen Health Care, we care for that!    As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.   Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!   Job Summary Position title: Head of Analytics  Location: Bronx, NY  Type: Full-Time | On-Site | Exempt     Job summary:  We are seeking a strategic and data-driven Head of Analytics to lead our analytics and business intelligence initiatives across our outpatient healthcare organization in the Bronx. This role will be responsible for building and overseeing a team that delivers actionable insights to support clinical outcomes, operational efficiency, patient access, and organizational growth. The ideal candidate has strong healthcare experience, a collaborative mindset, and the ability to turn complex data into practical strategies.    Responsibilities Develop and execute a comprehensive analytics strategy aligned with organizational goals.  Oversee data collection, reporting, and visualization across all outpatient service lines.  Partner with clinical, operational, and executive leadership to identify performance trends and key metrics.  Design dashboards and performance tracking tools to improve decision-making and accountability.  Analyze patient access, provider productivity, appointment utilization, and population health data.  Collaborate with IT and EHR teams to ensure data integrity and interoperability.  Lead data governance efforts and ensure compliance with HIPAA and data privacy regulations.  Mentor and manage a team of analysts and data scientists.  Present insights and recommendations to senior leadership in a clear and compelling manner.  Requirements Qualifications:  Bachelor’s degree in Data Science, Health Informatics, Public Health, Statistics, or a related field (Master’s preferred).  7–10+ years of experience in analytics, preferably in outpatient or healthcare settings.  Proven experience in leading data teams and cross-functional projects.  Strong knowledge of healthcare KPIs: patient volume, provider FTE, visit conversion, no-show rates, etc.  Proficiency in data visualization tools (e.g., Tableau, Power BI), SQL, Excel, and analytics platforms.  Familiarity with EHR systems   Excellent communication skills and ability to translate data into actionable strategies.    Preferred Qualifications:  Experience working with underserved or urban healthcare populations.  Knowledge of value-based care, quality measures (HEDIS, STAR, etc.), and risk adjustment.  Bilingual (Spanish) is a plus.  Benefits Why Join Us:  Make a measurable impact in a mission-driven organization serving the Bronx community.  Work alongside a passionate, diverse, and supportive team.  Competitive salary and benefits package, including healthcare, retirement, and professional development support.  Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population
Bronxville, NY 10708, USA
Negotiable Salary
Craigslist
System Administrator and User Support Specialist (Richmond)
POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)
Broad + 9th, Richmond, VA 23219, USA
$47,154-62,483/year
Workable
Head of Analytics
Company Overview: At Essen Health Care, we care for that!    As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.   Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!   Job Summary Position title: Head of Analytics  Location: Bronx, NY  Type: Full-Time | On-Site | Exempt     Job summary:  We are seeking a strategic and data-driven Head of Analytics to lead our analytics and business intelligence initiatives across our outpatient healthcare organization in the Bronx. This role will be responsible for building and overseeing a team that delivers actionable insights to support clinical outcomes, operational efficiency, patient access, and organizational growth. The ideal candidate has strong healthcare experience, a collaborative mindset, and the ability to turn complex data into practical strategies.    Responsibilities Develop and execute a comprehensive analytics strategy aligned with organizational goals.  Oversee data collection, reporting, and visualization across all outpatient service lines.  Partner with clinical, operational, and executive leadership to identify performance trends and key metrics.  Design dashboards and performance tracking tools to improve decision-making and accountability.  Analyze patient access, provider productivity, appointment utilization, and population health data.  Collaborate with IT and EHR teams to ensure data integrity and interoperability.  Lead data governance efforts and ensure compliance with HIPAA and data privacy regulations.  Mentor and manage a team of analysts and data scientists.  Present insights and recommendations to senior leadership in a clear and compelling manner.  Requirements Qualifications:  Bachelor’s degree in Data Science, Health Informatics, Public Health, Statistics, or a related field (Master’s preferred).  7–10+ years of experience in analytics, preferably in outpatient or healthcare settings.  Proven experience in leading data teams and cross-functional projects.  Strong knowledge of healthcare KPIs: patient volume, provider FTE, visit conversion, no-show rates, etc.  Proficiency in data visualization tools (e.g., Tableau, Power BI), SQL, Excel, and analytics platforms.  Familiarity with EHR systems   Excellent communication skills and ability to translate data into actionable strategies.    Preferred Qualifications:  Experience working with underserved or urban healthcare populations.  Knowledge of value-based care, quality measures (HEDIS, STAR, etc.), and risk adjustment.  Bilingual (Spanish) is a plus.  Benefits Why Join Us:  Make a measurable impact in a mission-driven organization serving the Bronx community.  Work alongside a passionate, diverse, and supportive team.  Competitive salary and benefits package, including healthcare, retirement, and professional development support.  Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population
Bronxville, NY 10708, USA
Negotiable Salary
Craigslist
Lab Tech
Job Title: Laboratory Technician for Agricultural Soils Location: Santa Paula Job Type: Full-Time Salary: $16.50 - $17.50 per hour Job Description: We are seeking a motivated and detail-oriented Agricultural Soils Laboratory Technician to join our team for an entry-level position . In this hands-on role, you will support soil testing and analysis to ensure accurate and reliable results for agricultural applications. This position offers a great opportunity for individuals with an interest in agricultural science and laboratory work. Key Responsibilities: Sample Preparation: Prepare and process soil samples for laboratory analysis, ensuring all samples are properly labeled and documented. Chemist Support: Assist chemists and laboratory staff with the preparation of various soil analyses. Additional Tasks: Assist with other laboratory-related duties and tasks as assigned, which may include data entry and general lab clean-up. Physical Requirements: Ability to lift up to 50lbs as part of daily responsibilities. Qualifications: High school diploma or equivalent. Background in agriculture, chemistry, or a related field is preferred but not required. Strong attention to detail and ability to follow established procedures. Excellent organizational and time-management skills. Ability to work independently and as part of a team in a fast-paced environment. Benefits: Competitive hourly wage: $16.50 – $17.50 Full-time position with health, dental, vision, and 401K.
321 E Santa Paula St, Santa Paula, CA 93060, USA
$16-17/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.