Tech Support L2 (Rockville)

Are you passionate about technology and looking for a dynamic work environment? We are an LED screen company specializing in rental, sales, and customization of screens and shapes, and we’re looking for motivated individuals to join our team! Position: Part-Time / Full-Time Location: San Diego , Santee Salary: Starts at $18 What You’ll Do: Assist in the installation and setup of LED screens for various events. Manage warehousing duties, including inventory tracking and organization. Work with computer software and mobile applications related to LED technology. Participate in occasional travel for installations and events. Who We’re Looking For: Knowledgeable in computer systems and software applications. Familiarity with mobile applications is a plus. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Willingness to travel as needed. Why Join Us? Be part of an innovative company in the growing LED industry. Flexible work hours to accommodate your schedule. Opportunities for professional growth and development. If you’re ready to take your career to the next level with a fun and exciting team, !Join us in bringing vibrant visuals to life! www.elegantlightings.com insta: elegan_lighitngs

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

Looking for, Audio Visual Technicians Full / part time, also a shop [person to help , entry level is fine in Farmington hills area ALSO Working in other areas around the state Must be Professional in appearance, On time, reliable and be able to professionally interact with clients. Experienced In the A-V Field, Good with power point, Video and Audio, Wireless Microphone's, EQs, Compressor, Interfaces, Effects Processors, Audio Boards, analog and digital. Set up and operate live events. Also Video , Laptops, Lcd Projectors, Video processors, with 4 k Camera's Distribution amps etc/ led / conventional Lighting, Dimmers , Basic event set up , and operation of AV equipment , Installation Experience . Must also, have knowledge of other AV Gear. WEB Design help also, is a plus Flexible hours are possible, throughout the week. Evenings and some weekends may be sometimes being required. other than Farmington Hills, Oakland county work areas may include, Lansing, Ann Arbor, Flint, and other area's. must have good driver license and reliable transportation. different rates, per person per job requirements. Entry level Shop person & driving $15.00 Mid level Tech person to $17. Senior level $18. up to $20. Install rate is $20. to $25. on some special jobs depends on technical experience / job requirements

We’re seeking a highly skilled AI Engineer. Our client within the technology space is offering innovative projects that solve real-world problems with AI. This role will provide opportunities to work with cutting-edge technologies and deliver impactful AI solutions. Key Responsibilities: Develop, train, and deploy machine learning (ML) and deep learning models to solve industry-specific challenges. Design scalable data pipelines and preprocess datasets for training and inference. Collaborate with cross-functional teams to integrate AI models into existing systems. Research and implement state-of-the-art algorithms for areas like NLP, computer vision, predictive analytics, and generative AI. Conduct error analysis and improve models to address bias, fairness, and explainability. Document technical processes and results, ensuring knowledge sharing within teams. What We’re Looking For: Technical Skills: Proficiency in programming languages like Python, R, or Java. Hands-on experience with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Strong knowledge of data preprocessing, feature engineering, and model evaluation metrics. Expertise in at least one domain: Natural Language Processing (NLP) Computer Vision Reinforcement Learning Generative AI (e.g., GPT, Stable Diffusion) Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) for model deployment. Strong grasp of mathematics and statistics (e.g., linear algebra, probability, optimization). Soft Skills: Ability to explain complex AI concepts to non-technical stakeholders. Strong problem-solving and critical-thinking skills. Passion for continuous learning and staying updated with the latest AI trends. Requirements Preferred Qualifications: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Industry certifications in AI/ML (e.g., AWS AI/ML Certification, Coursera AI Specializations). Previous experience in sectors like healthcare, finance, retail, or autonomous systems is a plus. Benefits Exposure to international markets and the opportunity to work with a diverse team Flexible remote working arrangements Innovative environment At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen. Getsubstance.co Pte. Ltd. | EA License No: 24C2398

Join Our Team – Electronics Repair Technician Needed Love fixing tech and solving problems? We’re a local shop looking for a hands-on Electronics Repair Technician who’s ready to dive into repairs on phones, laptops, and desktop computers. (PC and Mac). What You’ll Do Work on phones, laptops, and desktops, diagnosing issues and making repairs Chat with customers to explain problems and solutions (no tech snobbery, just real talk) Keep your repair station neat and help track parts and tools Work side-by-side with a friendly crew who loves tech as much as you do What We’re Looking For Previous experience fixing phones, laptops, and desktops. (Both PC and Mac) You know your way around hardware swaps, troubleshooting, and software fixes Solid focus and attention to detail Friendly and reliable attitude Greet customers, take phone calls, track inventory and other duties may be required Bonus Points Game console repair experience? Awesome, but not required Soldering skills? Definitely helpful, but not a deal-breaker Job Details Part-time: 25–30 hours/week, with room for extra hours depending on workload. Extra hours could potentially be required. Pay: $19–$23/hour, based on experience Location: Bellingham, WA Ready to join an independent local repair shop that loves what they do? Send us your resume, cover letter and a quick blurb about your favorite repair project. (put RESUME & COVER LETTER and [your name] in the subject line) We’d love to meet you!

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.