I'm in need of a Tic Toc expert to help navigate my growing channel (S minneapolis)

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

Drug Hunter is a B2B subscription knowledge base for biotech/pharma R&D scientists that empowers them to discover the medicines of the future. We’re proud to support teams at 200+ of the world’s leading biotech and pharma companies. Our team is seeking an outstanding Head of Product Management who desires an exciting career challenge building the knowledge platform revolutionizing drug discovery. Our mission is to accelerate innovation in the life sciences by connecting R&D teams with the insights they need to make better, faster decisions. Working closely with a broad stakeholder group and initially reporting to the CEO, you will own the full Drug Hunter Web, Mobile, and Database product lines and supporting platforms. Ideal candidates possess big-picture vision yet the drive and attention to detail to make that vision a reality. You must enjoy spending time with customers and evangelizing their needs. You balance strategic thinking with outstanding execution – holding yourself and the team accountable to delivering successful outcomes. Requirements Primary Responsibilities: Develop strategies and execute plans to drive user engagement, customer acquisition and retention. Operate as a player coach; build, lead, and grow a small team of high-output Product Managers and Designers. Analyze, determine and prioritize target customer, end-user, and internal stakeholder needs. Define and communicate product strategies, goals, and roadmaps aligned with company objectives, supported by business analysis, market research, and customer data. Collaborate with cross-functional stakeholders to build momentum and alignment, and shepherd product concepts through execution, validation and adoption. Ensure appropriate customer research, usability testing and rapid prototyping. Document, validate, prioritize and guide product execution within an Agile development environment. Coordinate go-to-market and post-launch activities. Gather customer feedback to validate that the product meets stated metrics. Prioritize and deliver necessary enhancements. Required Experience and Qualifications: 8+ years in technology product management, with at least 5 years expertise managing consumer, media and/or data products. 3+ years building and managing teams of independent-contributor Product Managers. A Bachelor's degree or equivalent is required. An MBA or advanced degree is desired. Proven track record of full responsibility through the product lifecycle in a fast-paced, start-up/scale-up environment. Has been hands-on shipping highly successful products. Desired, not required (but must be passionate to learn): Experience building products for biotech or pharma audiences and/or background in medicinal chemistry or health sciences. Demonstrable Skills: Leadership. Takes responsibility from inception to outcomes. Determines needs, aligns priorities, delivers to market, measures outcomes, and seeks to build upon success. Customer focused. Deeply understands the market and unmet needs. Loves to create and deliver outstanding products that delight customers and passionate for constant innovation. Highly collaborative. Builds trust and strong cross-functional relationships at all levels, influences without formal authority, pushes back when appropriate, earns respect, and respects the contributions of others. Excellent communicator. Articulates the product strategy and roadmap, structures the problem at hand, experienced and comfortable gaining alignment and in presenting to senior executives. Strategic thinker. Understands business objectives and converts them into clear product plans, follows through with execution. Analytic and results orientated. Uses hard data to assess opportunities, metrics driven, ruthless in prioritization, overcomes obstacles to drive business outcomes. Driven and motivates others. Takes initiative, sets context, identifies options and paths forward, drives for clarity, relentless, hard-working, self-accountable. Understands technology and keeps current with the latest trends. Works with implementation teams to adapt to technical constraints without compromising end-user solutions. Comfortable with ambiguity and challenge. Thrives in a fast-paced environment, concurrently manages multiple initiatives, and remains optimistic. Benefits Drug Hunter takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. Total Compensation includes the following: Competitive salary, variable compensation, and equity Broad range of medical, dental, vision, and life insurance plans for employees and their dependents Supplemental insurance including disability, cancer, and critical illness Paid parental leave and childcare FSA plan 401(k) + employer match Home office set up stipend for remote employees Learning and development support Generous and flexible vacation We are an equal opportunity employer, which means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Please be aware that Drug Hunter will never request personal information, payment, or sensitive details outside of iSolved or via email. All official communications will come from an @drughunter.com email address or from an approved vendor alias.

Chief Architect is an established software company that develops Architectural Home Design Software to create dream homes. The Company is in a high growth mode with fun, creative products and exceptional benefits located in beautiful Coeur d'Alene, Idaho. We are looking for energetic and motivated professionals who want to make a difference in the Company they work for and add value to their lives. For additional information, please visit our web sites at chiefarchitect.com and HomeDesignerSoftware.com Position: Tech Analyst - As a Tech Analyst you will be part of a small, close-knit team focused on giving exceptional service to our customers and providing our developers with quality feedback and suggestions. You will be troubleshooting software installation and graphical issues as well as analyzing interactions, behaviors, and anomalies within complex 3D house models. Reporting any issues found to our development and testing teams and assisting customers with finding the right resources and best practices for creating their ideal 3D model. Each customer interaction is logged in our database to assist in determining which features we should add to our software and to identify trending problems. Qualifications: A desire to investigate problems and find solutions. Excellent written and verbal communication skills. Bachelor’s degree in a technology related field or equivalent experience. Knowledge of CAD, home design, residential building, or interior design a plus. Company Benefits Include: Matching 401k Profit Sharing Bonuses Medical Dental Paid Personal Time Off Holidays Life Insurance When applying for a position, please place the specific job title in your subject line. Please send your resume and cover letter to jobs{@}chiefarchitect.com. Other Entry Level Positions: Software Engineer / Tech Support / Sales & Marketing

BlueFlag is seeking an ambitious, senior-level Cloud Solutions Architect specializing in Azure to join our dynamic team. This opportunity is remote. As a key player in our cloud infrastructure initiatives, you'll have the opportunity to architect, implement, and optimize cloud solutions for large enterprise environments, including a cutting-edge data and analytics platform for the Department of Veterans Affairs. What You'll Do Lead cloud architecture design and solutioning for a large data and analytics platform, with emphasis on Azure-based services including Azure Databricks, Synapse Analytics, Azure Data Factory, Azure Data Lake Storage Gen2, Azure Kubernetes Service, and Azure Cognitive/ML Services. Drive the migration of large, complex workloads from the legacy warehouses and on-premises VA systems into the cloud-based platform, ensuring security, compliance, and performance optimization. Architect data ingestion, processing, and integration patterns using batch, near-real-time (GoldenGate), streaming (Event Hubs), SFTP, and API-based ingestion methods. Support data preparation, wrangling, transformation, enrichment, normalization, and integration pipelines leveraging Databricks, Synapse, and Starburst. Define and implement solution accelerators (e.g., Databricks notebooks, ingestion patterns, reporting and ML workspace templates) to support repeatable, scalable implementations across workstreams. Partner with customer success teams to support onboarding of VA customers, including migration of workgroups with extensive and complex VM/application footprints. Provide architectural guidance for system-to-system integrations using APIs, SHIR (Self-Hosted Integration Runtime), and various API frameworks. Ensure Identity and Access Management (IAM) and Role-Based Access Control (RBAC) models are consistently applied across Azure Entra (Active Directory), service principals, managed identities, and data lake ACLs. Work closely with platform engineers, data governance engineers, data management engineers, and application development teams to design, review, and improve deployment patterns. Align architecture decisions with VA security and compliance requirements, including FISMA, NIST 800-53, FIPS 199/200, VA Handbook 6500, and the VA Authority to Operate (ATO) boundary constraints. Provide architectural input into platform roadmap planning, ensuring that DevOps, initiatives, and customer projects are aligned with VA’s strategic priorities and capacity planning processes. Document all solution architectures in the platform's unified architecture framework within Confluence, ensuring traceability across enterprise, platform, data, integration, and consumption layers. Mentor engineers, data scientists, and other technical staff in cloud-native architecture best practices, automation, and data product development. Research and evaluate emerging cloud technology trends and best practices to enhance company offerings. Why Join BlueFlag At BlueFlag, we're passionate about leveraging cutting-edge technology to make a real difference. You'll be at the forefront of cloud innovation, working on projects that directly impact people's lives. We offer a high-growth, entrepreneurial environment that values fresh ideas and authentic teamwork. If you're ready to take your cloud engineering career to new heights and contribute to meaningful projects that push the boundaries of technology, we want to hear from you. Join BlueFlag and be part of a team that's shaping the future of cloud solutions! Requirements Education & Experience Bachelor’s degree in Computer Science, Information Systems, or related field. 8+ years of experience in cloud architecture, with at least 5 years focused on Microsoft Azure. Demonstrated experience leading large-scale cloud migration projects, including VM and application migrations from on-premises environments to Azure. Proven expertise in data engineering and analytics workloads, with hands-on experience in: Azure Databricks (data processing, ML pipelines, advanced analytics) Azure Synapse Analytics (SQL Pools, big data analytics, enterprise data warehouse) Azure Data Factory and Event Hubs (batch, near real-time, and streaming ingestion) Azure Data Lake Storage Gen2, Neo4J, and SQL databases Technical Skills Strong background in cloud-native solution architecture within multi-cloud environments (Azure Gov, AWS). Experience with infrastructure-as-code (Terraform, GitHub Actions) for provisioning and deployment automation. Deep understanding of data governance frameworks (Collibra, Immuta for ABAC, RBAC group models in Azure Entra). Knowledge of system security and compliance requirements in a federal environment, including NIST 800-53, FISMA, FedRAMP High, and VA Handbook 6500. Familiarity with disaster recovery, system integrity, and secure communications controls (e.g., Contingency Planning, System and Information Integrity, System and Communications Protection SOPs). Professional Skills Experience leading cross-functional teams (architecture, DevOps, data governance, application development) in a program environment. Strong client engagement skills, with ability to work directly with VA stakeholders, data providers, and consumers to translate business needs into technical solutions. Proven ability to design scalable, secure, and compliant data and analytics solutions that align with organizational strategy and regulatory requirements. Excellent communication skills to support stakeholder engagement, intake processes, and solution handoffs. Certifications (preferred) Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Data Engineer Associate or Azure Data Scientist Associate Experience with Azure security certifications (e.g., SC-100, SC-200) is a plus US Citizen: Must be a citizen of the United States. Security Clearance: Must be able to obtain a public trust clearance. Must be eligible to work in the United States. Benefits Competitive salary Generous annual leave and paid holidays Comprehensive group health and dental plans 401(k) with company match Life insurance and AD&D coverage Ongoing training and professional development opportunities

Looking for a full or part time basic computer technician that is self-motivated and possesses a friendly attitude. The ideal candidate should have the following abilities: -Be able to work Monday-Friday (9am-5pm) -Perform basic troubleshooting -Must have computer building, replacing boards and working cat five wiring -Provide technical support on-site and or via phone/email with customers -Identify and communicate suggestions for improvements in all areas of business -Skilled at prioritizing, time tracking tasks -Maintain inventory management of supplies and parts -Able to take responsibility for the task at hand and resolve it in a timely manner -Transportation -Able to lift up to 50 lbs. -Must be customer friendly -Must have 1+ years experience!! -Be able to pass a background check -Maintain a good driving record Perks: -Full time position -Company issued vehicle (during working hours only) -Company issued cell phone -Shifts are 9:00am-5:00pm MONDAY-FRIDAY (Weekends free!) -Friendly work environment

The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging. You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities. This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States. Laptop & communication tools will be provided. Requirements · Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error. · Provide support communications for customer issues. · Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily. · Performs quality assurance (testing) procedures to ensure error-free working products and applications. · Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes. Job Requirements: · Ability to handle multiple tasks with changing priorities. · Ability to work in a fast-paced, deadline-oriented environment. · Shift schedule will be non-traditional working hours, including one weekend a month. · Ability to work independently to complete required tasks without direct support or supervision. · Understands basic user experience/information architecture. · Understanding of website technologies (HTML, CSS, JavaScript). · Content Management System (CMS) Experience preferred. · Ability to think critically to solve problems on the fly. · Strong analytical, prioritizing, interpersonal, problem-solving skills. A clear criminal background is necessary. U.S. permanent residency is required. Benefits 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance STD/LTD Accidental Dismemberment