Senior QA Lead

About Us:   Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.  We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.     Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.   Overview:  We are seeking an experienced Consumer Products Testing Engineer to join us! In our team, you can always stay at the forefront of technology, have access to and learn about the latest generation of networking technologies worldwide. Together with other outstanding engineers in the team, you will create reliable, stable, and high-speed network access products for users, provide user-friendly and convenient smart home solutions, and bring convenience to the lives of millions of users worldwide! Key Responsibilities:  Execute manual and automated testing for smart home products, including cameras, smart plugs, bulbs, and robot vacuums, etc. Test device connectivity with cloud platforms and mobile apps. Assist in log collection and analysis for debugging purposes. Participate in or assist with Local Test & Beta Test, collect user feedback, and follow up on reproducing issues. Collaborate with the R&D team to troubleshoot and debug issues. Document test cases, results, and bug reports. Requirements Qualifications: Bachelor’s degree in computer science, electronic engineering, or a related field. 1-3 years of experience in software or consumer electronics testing. Basic knowledge of networking protocol (TCP/IP, Wi-Fi,  Bluetooth, etc.) Basic knowledge of networking issue debug methods. Familiarity with test case design and execution. Excellent communication skills and teamwork spirit, able to effectively collaborate with different teams. Additional Skills (Preferred): Knowledge of smart home ecosystems (Alexa, Google Home, Apple HomeKit). Familiarity with test automation tools and continuous integration technologies Deep understanding of user experience, attention to detail, and ability to think and analyze problems from a user perspective. Benefits Salary Range: $100,000 - $120,000 Benefits:    Fully paid medical, dental, and vision insurance (partial coverage for dependents)   Contributions to 401k funds  15 days accrued vacation  11 paid holidays  Bi-annual pay increases  Health and wellness benefits, including free gym membership  Quarterly team-building events  Free lunch Friday      At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.   Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.  

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Under broad supervision, the QA Tester/Analyst will drive the overall QA planning/tracking and reporting for project(s), as well as execution of test lifecycle deliverables per standard methodology and procedures to ensure successful Test Strategy/plan implementation for the Georgia Dept. of Transportation (GDOT). While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.  Candidates that were submitted previously to Req ID: 751006 and 755205 need not reapply.  While the intent may be a long-term tenure, this position is subject to annual budget restrictions.  The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.  Duties/Responsibilities: • Experience in testing Custom applications. • Experience in testing GIS components. • Actively interact with various teams. • Create and document test plans, Test Scenarios, test cases , execute tests, analyze results, and report problems and anomalies, all via the              lens of business end users • Operate in Agile approach to support testing needs. • Ensure Testcases are properly formulated, follow QA standards to ensure metrics are working. • Work closely and collaboratively with business partners, PMO and Vendor technical delivery teams to understand business requirements • Ensure software testing is done on-time and as planned and notify management about bottlenecks and other issues and risks • Assist Business subject matter experts and business analysts in the development of UAT test scenarios leveraging test cases • Participate in defect triage meetings and demos • Report weekly status to Quality Assurance Testing Lead Candidate Pay Range: $39.92- 43.00 per hr.  Visa: Permanent Resident (aka Green Card) or US Citizen preferred Local Only - Hybrid Work Schedule     Education: • Bachelor’s degree in Computer Science, Business, or similar      General Experience: • At least Three (3) years of experience with testing in software development projects. • Experience in mid-scale or large-scale system development projects (including using test automation, test strategy, developing and executing            test scripts and test plans) • Ability to prioritize multiple tasks. • Strong verbal and written communication skills • Able to review and analyze system specifications (e.g. System Requirements, Business Requirements, Design Documents, etc.) • Able to perform manual testing and/or automated testing using the supported tools. • Identify missing testcases, create new test cases and modify existing testcase for more completed accurate and efficient Test Coverage. • Experience in documenting Requirement Traceability Matrices (RTM) and confirming applications are ready for UAT • Experience in documenting Test Cases,  Test Results • Ability to prepare sample data for testing. • Skills in System testing, parallel/comparative testing, QA testing, performance and load testing, regression testing, security testing, business              continuity/disaster recovery testing, post-go-live testing/validation • Experience with mobile device testing is a plus. • Analytical mind and skills in troubleshooting, problem-solving, and issue isolation • Able to work with cross-functional teams to validate product quality throughout the development life cycle • Experience with GitHub, ServiceNow, TFS, JIRA   Specialized Experience: • Experience in STLC concepts and best practices. • Experience in running tests for application functions. • Experience with SDLC and agile methodologies. • Familiarity with defect management tools (TFS / JIRA) • Preferred to have experience with public sector.    Preferred training or software testing certifications such as: • International Software Testing Qualifications Board • Certified Test Engineer (CSTE) • Certified Associate in Software Testing (CAST)  

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

We’re a fast-growing company in the cosmetics and nutrition industry, expanding our portfolio with innovative products for the Amazon marketplace. We’re seeking a Test Lead to build and lead our product testing framework, ensuring every item meets the highest quality standards before launch. Role Overview As Test Lead, you’ll be responsible for designing and executing a comprehensive testing system from scratch. You will collaborate with R&D, product management, logistics, and formulation teams to validate every product through structured manual testing, sensory panels, and consumer research. This is a critical role ensuring product quality, safety, and customer satisfaction. Key Responsibilities: Build the testing system from scratch: design protocols, processes, and infrastructure for consumer and sensory testing Develop research methodology: create questionnaires, interview guides, and apply quantitative/qualitative testing methods Manage target audience segmentation: build and maintain respondent databases, recruit test participants, and ensure valid testing panels Oversee sample management: track, label, and store 150–200+ samples, ensuring proper conditions and timing Conduct and coordinate interviews: ensure unbiased feedback collection, accurate recording, and insight generation Analyze and report data: identify patterns and provide actionable recommendations for formula, scent, and packaging improvements Ensure digital workflow discipline: maintain structured archives of all test data, templates, and reports Collaborate with R&D Director: align on test plans, report findings, and support decision-making on product development What We’re Looking For: Proven experience in product testing, sensory evaluation, or QA in the cosmetics, nutrition, or FMCG sectors Strong understanding of quantitative and qualitative research methodologies Hands-on experience with test panel organization, respondent management, and sample logistics Exceptional attention to detail, organizational skills, and ability to build systems from the ground up Excellent communication and reporting skills, comfortable working in a fast-paced environment Passion for ensuring top-quality products reach the market Why Join Us? Play a key role in shaping our testing and quality assurance systems Be part of a fast-growing company bringing innovative products to a competitive market Collaborate with an energetic, mission-driven R&D and product team Opportunity to build a process that directly influences customer satisfaction and brand reputation How to Apply If you’re ready to take ownership of product testing and quality for a dynamic brand, please submit your resume and a brief note on your relevant experience.

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)