Senior Agile Program Manager - Active Secret Clearance

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

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Installation Services Technician Location: California The Installation Service Technician is responsible for assisting in installing products at our clients sites. Field Installation Technicans will be working with a DGI employee at a client site and may include traveling with the DGI employee to the client site. The Field Install Service Tech will require travel, frequently overnight (DGI will pay for lodging and per diem). We are looking for Technicians based out of Redding CA or it's surrounding areas. This is a great job to get your foot in the door to an amazing career in IT. Requirements Essential Position Functions Install and/or removal of equipment in accordance with standard operating procedures and company best practices. Unbox, stage equipment for pre-installation configuration and testing, re-box and prepare for outbound shipment - Document and track installed equipment through IST documentation tools and standards. Maintain accountability and readiness of all tools and equipment. Maintain a clean job site; pick up all tools and equipment; secure job site each day to eliminate potential hazards. Qualifications: Experience leading teams Must be at least 18 years old. There are no minimum educational requirements to be an Installation Services Technician, however a High School Diploma is recommended. High school classes in general shop, welding, mechanical drawing, blueprint reading, physics and mathematics are preferred. Prior installation or construction experience recommended. Must have physical strength, hand-eye coordination, and endurance. Skills: Excellent verbal and written communication skills including the ability to speak, read, write and understand the primary language(s) used in the workplace which is English. Proficient with computer systems such as Microsoft Office, word processing, email, usage of the internet, etc. Installation Services Technicians must be able to concentrate on their tasks with high attention to detail. Strong documentation skills – to be utilized for case management and knowledge capture. Communicate and work effectively with staff in all levels of the organization to drive product development using industry experience and customer feedback. Complete required training and development objectives within the assigned time frame; driven to attain relevant certifications The ability to travel approximately 75% of the time is needed. This position frequently requires long hours, weekend work, out-of-the-area, and overnight travel. Ability to respond to inbound non-technical support inquiries from internal staff, customers and business partners; effectively articulate necessary technical and non-technical information to customers in a simple and concise manner in person, over the telephone or via e-mail. Ability to follow all safety protocols and notify supervisor of safety concerns. Most tasks are performed in a team environment with coworkers acting as a team leader. There is minimal direct supervision so strong initiative is a must. Must be organized and analytical with attention to detail and accuracy of work product; able to eliminate obstacles through creative and adaptive approaches. Ability to perform administrative tasks (reports, expense reports, etc.). Must maintain professional demeanor in any given situation. These tasks can include mounting of interior and exterior housings/ or weather proof enclosures; requiring the use of drill bits, tape measures, and hand levels, while on ladders. Additional Information: Pay Range: $18/Hr as a starting wage for all Temp Install Technicians. Negotiable based upon experience. Other Notes: You will be working with our valued clients and do need to be presentable and have clean clothes, and footwear for climbing ladders. Benefits This is a great position to start your career in the IT Industry. If successful in this position, we offer many great career pathways with reimburseable education expenses. We are looking for driven, trustworthy and reliable team members.

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This position is posted by Jobgether on behalf of EMSAR - Equipment Management Service and Repair. We are currently looking for a Biomedical Equipment Engineer I in Colorado (USA). This role provides an exciting opportunity to work hands-on with advanced medical equipment, ensuring its reliability and performance across a variety of healthcare environments. The Biomedical Equipment Engineer I will perform preventive maintenance, complex troubleshooting, and repairs on a wide range of medical and specialized devices. You will collaborate with internal teams and clients to deliver high-quality service while maintaining accurate documentation and adhering to safety standards. This position combines technical expertise, problem-solving, and customer interaction, offering both professional growth and the chance to make a direct impact on patient care and operational efficiency. Flexible nationwide travel is part of the role, adding variety and exposure to diverse healthcare settings. Accountabilities As a Biomedical Equipment Engineer I, you will: ·         Perform and document preventive maintenance, repair, and calibration of general, specialized, and high-tech medical equipment. ·         Utilize test equipment, electronics knowledge, and mechanical, pneumatic, and hydraulic skills to diagnose and repair devices. ·         Interpret service manuals, schematics, and technical documentation to ensure accurate maintenance and repair. ·         Maintain inventory of spare parts and manage work orders efficiently, prioritizing tasks to meet contractual commitments. ·         Provide training and guidance to customers and staff on the operation and applications of medical equipment. ·         Operate PC hardware and software to document service activities, submit reports, and maintain operational records. ·         Perform occasional troubleshooting and maintenance of non-medical devices as required. ·         Participate in occasional nationwide overnight and weekend travel for on-site support and project execution. Requirements The ideal candidate will have: ·         An Associate’s degree in Electronics, completion of DoD Biomedical Equipment Repair School, or equivalent experience. ·         Minimum of 1 year of experience in the repair and maintenance of medical equipment. ·         Valid driver’s license and access to a reliable vehicle. ·         Strong customer service and interpersonal skills with the ability to develop cooperative relationships with clients and colleagues. ·         Expertise in analyzing, repairing, and calibrating electronic and biomedical equipment. ·         Knowledge of software applications interfacing with equipment and understanding of regulatory compliance requirements. ·         Familiarity with anatomy, physiology, and biomedical device applications. ·         Ability to read schematics, understand color code conventions, and follow technical documentation accurately. ·         Physical capability to perform lifting (up to 50 lbs.), moving (up to 125 lbs.), and extensive standing, walking, and bending during service tasks. Benefits This role offers: ·         Competitive hourly salary ranging from $60,500 – $79,500. ·         Opportunities for professional development and hands-on experience with advanced biomedical equipment. ·         Flexible, fully remote work arrangement with nationwide travel exposure. ·         Comprehensive health, dental, and vision benefits. ·         Supportive and collaborative work environment fostering technical growth and career advancement. ·         Mentorship and guidance from experienced biomedical professionals. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Job Title: Smart Home Technician/Programmer Company: BCG Concepts Location: Los Angeles, CA About Us: BCG Concepts specializes in high-end audio/video installations and smart home automation for residential and commercial clients throughout Los Angeles. We are dedicated to delivering customized, state-of-the-art solutions that enhance our clients' environments. Position Overview: We are seeking a skilled Smart Home Technician to join our team. In this role, you will be responsible for the installation, programming, and maintenance of integrated smart home systems, ensuring seamless operation tailored to client specifications. You will serve as the primary point of contact for clients during the final stages of installation, providing exceptional customer service and support. Skills in Lutron, Savant, Crestron Home, Unifi Systems, Access Control, Control4 required. Key Responsibilities: System Installation and Programming: Install, program, and customize Control4 home automation systems, universal remote controls, and Lutron lighting systems to meet client requirements. Quality Assurance: Conduct thorough inspections of installed systems, verifying proper installation of components such as speaker wiring and network cables. System Configuration: Set up and configure all system components, ensuring optimal performance and integration. Client Interaction: Act as the final interface with clients, providing comprehensive demonstrations and explanations of their new systems to ensure satisfaction and ease of use. Troubleshooting: Serve as the first and last line of defense for system issues, promptly addressing and resolving any technical challenges that arise. Qualifications: Experience: Minimum of 3 years of experience in smart home system installation and programming, particularly with Control4 and Lutron systems. Technical Skills: Proficiency in programming home automation systems; strong understanding of audio/video signal flow and networking. Customer Service: Demonstrated ability to interact professionally with clients in their homes or businesses, with a focus on delivering exceptional service. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently. Attention to Detail: Meticulous approach to system setup and quality assurance, ensuring all components function seamlessly. Communication: Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients. Physical Requirements: Ability to work in various environments, including attics and crawl spaces; must be able to lift up to 50 pounds and stand for extended periods. Licenses: Valid driver's license with a clean driving record. Benefits: Competitive salary commensurate with experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and training. Collaborative and supportive work environment. Company-provided F-150 trucks for work-related travel. Work Environment: This is a full-time, on-site position requiring travel to client locations throughout Los Angeles.