Desktop Support (Arlington, VA)

Exceedio is a managed services provider located in Scotts Valley with a client roster that includes non-profit organizations, community clinics, government agencies, and local businesses. We are a close-knit team that strives to provide our clients with the best service in the industry by managing all system components and advocating for our end-users. Our clients are doing important work both regionally and globally, and we want to make sure that nothing stands in their way. What We Are Looking For We are expanding our support desk and on-site team and want to find people who love talking to customers, are eager to make IT problems disappear, and are fun to work with. We are an inclusive community and encourage applicants of all identities and backgrounds. Recent college graduates are also encouraged to apply. What You Will Do Supporting customers through email, phone and remote access systems Support the customers using those devices both remotely and on-site Monitor systems Maintain knowledge base Stay up to date with industry standards and best practices Qualifications for the Job Incredible customer service and time management skills Excellent troubleshooting skills Experience working on a team Desktop management experience for Windows systems Mobile Device management experience for Android and Apple Experience with O365 and cloud services Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: regularly sit or stand for extended periods of time; regularly use a telephone, keyboard, and monitor; occasionally lift and/or move up to 25 pounds. Compensation Competitive wages based on experience: $41,600.00 to $56,160.00 /year Full medical Child dental 401k with 4% match   How to Apply Please send a resume to resumes@exceedio.com. For more information about our company, please check out our website.

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Nationwide Service Company is adding an electro-mechanical resident tech to their team immediately. The position will be based in the Jefferson City, Missouri area. This is an opportunity for someone with strong mechanical skills and basic electrical knowledge to secure an entry level position with growth opportunities. Initial job will consist of providing preventive maintenance and interim repairs at customer sites primarily in Jefferson City, Missouri area. Our company has an east coast training center where you will be trained on the products you will be servicing. We hire staff based on their skills, adaptability and potential long-term contributions to the company. To be one of the first considered - please reply and attach a resume.

Join Summus, where we’re not just innovating, we’re revolutionizing the health journey!  We’re on the lookout for outstanding, authentic, and accountable humans to join our dynamic team at Summus in the role of RSO Account Manager within our Operations department. This is a fully remote position based on the West Coast (U.S. Pacific Time Zone). Imagine a world where families swiftly connect with top-tier doctors for any health query. At Summus, our cutting-edge clinical navigation and specialty care model simplifies the healthcare landscape, guiding our members through every twist and turn of their health journey. We’ve attracted the world’s best physicians across 120+ specialties, placing trusted doctors at the heart of all health decisions, driving better and more cost-efficient outcomes for families and employers alike. Our comprehensive programs support members in areas of cancer, musculoskeletal, women’s health, and cardiometabolic health. We believe that timely access to expert medical guidance leads to better decisions and fundamentally improves health outcomes. Our platform offers employers and consultants a straightforward, powerful solution that empowers employees to make informed, potentially life-changing health choices, backed by measurable outcomes. Health plans gain immense value from Summus by accelerating access to high-quality specialists, enhancing member satisfaction, and optimizing network utilization, especially in value-based care models. Our technology, trusted by leading US health systems, ensures seamless implementation and global scaling of our specialty care and peer-to-peer programs, all supported by robust data analytics and reporting capabilities. From e-consults to curbside consults, Summus creates a trusted community where primary care providers and community specialists collaborate effortlessly with experts across diverse specialties. Our powerful technology platform centers real human connection in the member experience, ensuring doctors are integral to every healthcare decision. Summus supports families with medical record collection, curation, and secure storage, all within the Summus platform. Ready to revolutionize clinical navigation and drive transformative change in healthcare? Apply today and become part of our passionate team of Summies, dedicated to connecting patients, caregivers, families, and physicians with top-tier medical expertise anytime, anywhere. Job Summary Our mission at Summus is to bring the human connection back to health care, and to accelerate speed and access to high-quality expertise to allow people to make better, more informed medical decisions. Provide summary of role. We are seeking a remote West Coast (U.S. Pacific Time Zone) based experienced individual to join our team as a RSO Account Manager. In this role you will  serve as the primary liaison between hospital system clients and internal teams, ensuring seamless communication, efficient project execution, and strong client partnerships. This role manages client implementations, ongoing support, and quarterly business reviews while driving operational excellence through documentation, reporting, and process improvement. With a focus on healthcare client success, this individual will balance strategic relationship management with hands-on project delivery. This is a West Coast based (U.S. Pacific Time Zone) fully remote position. Responsibilities Serve as the primary point of contact for hospital system clients, fostering strong relationships and clear communication between clients and internal teams Respond to client inquiries and manage escalations, driving swift resolution in partnership with cross-functional teams to maintain satisfaction Plan and facilitate client meetings, including regular check-ins, ensuring agendas are clear, discussions are focused, and outcomes are actionable Oversee client implementations, coordinating project plans, timelines, deliverables, and documentation to ensure seamless onboarding and adoption Maintain comprehensive documentation and shared resources for client activity, updates, and deliverables to ensure alignment and transparency Send, track, and manage data files with accuracy, security, and timeliness Partner with internal teams (Operations, Clinical, Product, Data, etc.) to execute on client needs and deliver successful outcomes Develop and maintain standard operating procedures (SOPs) and workflows that support scalable project management and operational excellence Prepare and deliver reporting and presentations for clients, highlighting progress, value delivered, and key initiatives Proactively identify opportunities to optimize processes, enhance client experience, and strengthen relationships Stay current on industry trends and remote healthcare advancements, applying insights to improve programs and client delivery Requirements 4 years of professional experience in a client-facing account management, project management or client success roles plus a Bachelor’s degree Experience in a health-related industry or hospital system a plus Proven ability to manage multiple stakeholders, balance competing priorities, and maintain attention to detail Experience facilitating client meetings and managing cross-functional projects Strong communication, organization, and problem-solving skills Passion for creating exceptional client experiences in healthcare Strong interest in the intersection of client service, project operations, healthcare, and technology Ability to work independently and as part of a team Comfortable working with data files, documentation, and reporting tools such as HEX, Tableau or Microsoft Data BI West Coast based location (U.S. Pacific Time Zone) required If you don’t check every box but see yourself contributing to our team of talented individuals, we want you to apply. We seek to engage with smart, authentic individuals who want to make a meaningful difference in healthcare. Benefits Medical, dental, and vision insurance for you and your dependents 401(k) with company match (Traditional & Roth) Company-paid life, AD&D, and disability coverage Optional supplemental life insurance FSA and HSA options Paid parental leave for all caregivers Complimentary access to the Summus platform for you and your loved ones Unlimited PTO + paid holidays, sick time, bereavement, and a Volunteer Day Off Flexible, team-first culture with remote or hybrid work depending on role At this time, we are unable to provide sponsorship or visa assistance for candidates. Only applicants who are authorized to work in the United States without requiring sponsorship are eligible to apply. Salary range is $75,000 - $85,000 annually, plus bonus target depending on experience.

HDOnTap.com provides professional live streaming services for wildlife, tourism, and hospitality partners worldwide. XStreamDesigns.com designs and manufactures rugged outdoor camera enclosures and accessories for demanding environments. We are looking for a versatile and mechanically inclined Shop, Assembly & Support Technician to join our team and support both companies. This role combines technical support, hands-on fabrication, and field installation work in a fast-paced, innovative environment. Key Responsibilities 1. Streaming Support Services -Provide first-level support for live streaming systems, cameras, and related hardware. -Assist clients with troubleshooting connectivity, networking, and streaming issues. 2. System Builds & Installations -Assemble and configure off-grid solar systems for remote deployments. -Install and configure IP cameras, solar systems, and networking hardware on-site and in the shop. -Support field deployment and service trips as needed. 3. Technical Setup & Configuration -Configure IP networking, wireless systems, and solar controllers. -Test and integrate camera hardware with streaming servers and software. -Perform soldering, wiring, and electrical assembly for DC power systems. 4. Shop & Warehouse Operations -Assemble and quality-check X Stream Designs enclosure systems. -Manage inventory of parts, tools, and hardware. -Maintain an organized and efficient warehouse and work area. Desired Skills & Qualifications 1. Mechanical Aptitude: Strong hands-on skills with tools, assembly, and fabrication. 2. Networking Knowledge: General understanding of IP networking concepts (IP addresses, routers, switches, wireless). 3. Computer Literacy: Proficient with Windows MacOS and Unix; ability to learn new software and skills quickly. 4. Electrical Skills: Experience with DC power systems, wiring, and solar setups. 5. Soldering & Fabrication: Comfortable soldering wires and connectors; ability to fabricate small parts as needed. 6. Problem Solving: Self-starter with the ability to troubleshoot, think critically, and adapt. 7. Physical Readiness: Comfortable working in shop and field environments, including lifting equipment and working outdoors. Preferred Experience (Nice to Have) 1. Experience with IP cameras, streaming hardware, or AV systems. 2. Knowledge of solar charge controllers, inverters, and battery systems. 3. Prior work in fabrication, electronics assembly, or warehouse management. 4. Comfort working on ladders, rooftops, or outdoor environments during installations. What We Offer - Competitive pay based on experience. - Hands-on training with unique technology (live streaming, IP Networking, Off-Grid Solar, and Camera & Audio Systems). - Opportunity to work on exciting projects across wildlife, tourism, and technology. - Collaborative small-team environment with growth potential.

Position Title:  Space Sensitive Activities Technician, Journeyman Company: ACT1 Federal Location: Colorado Springs, CO About ACT1: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve. ACT1 Federal is seeking a Journeyman Space Sensitive Activities Technician. This program provides support to the United States Space Force (USSF), Space Operations Command S33X, Sensitive Activities Division office/staff. Generally, you will provide the client with identity and signature management (ISM) augmentation to the government staff in the execution of the command sensitive activities support program. The client anticipates a high level of knowledge on the full breadth of ISM supporting worldwide operations. Responsibilities: Providing direct support to Command sensitive activity stakeholders throughout the operational lifecycle, to include mission analysis, planning, development, staffing, implementation, and termination. Identifying mission critical vulnerabilities, assess risk to mission, and provide mitigation strategies to decision makers. Understanding and applying DoD policy requirements for sensitive activities and apply to operations, training and force development. Applying identity management protocols to assess risk to personnel and missions and provide mitigation strategies to decision makers. Maintaining currency on key technologies and capabilities, to include ubiquitous technical surveillance, that impact Space Force missions. Developing and maintaining familiarity working within the Joint Community (processes, structure, C2, etc.). Conducting risk analysis to inform Combatant Command leadership decisions. Conducting open-source research, as directed by the client, in preparation for mission analysis and threat assessments. Reporting significant events/incidents. **Physical Demands: Travel may be required** Requirements Active TS/SCI clearance with ability to be SAP cleared. BA/BS degree or additional experience. FOSS or equivalent (Advanced Technician Course or Advanced Planners Course, and Due Diligence Course) Minimum of three (3) years of DoD sensitive activities experience. Minimum of five (5) years overall DoD experience. Preferred: FOSS and PAC or equivalent (Advanced Technician Course, Advanced Planners Course, and Due Diligence Course). MA/MS Degree. Ten (10) years overall DoD experience. Benefits Medical/Dental/Vision Insurance  ACT1 Employee Stock Ownership Plan (ESOP)  Company Paid Life and AD&D Insurance  Company Paid Short-Term Disability   Voluntary Long-Term Disability  Flexible Spending Accounts (FSA)  Health Savings Account (HSA)  401K with employer match  Paid Time Off   Paid Holidays  Parental Leave  Military Leave  Education, Training & Professional Development  Voluntary Accidental Injury/Critical Illness/Hospital Care  Voluntary Pet Insurance, Legal Resources, and Identity Protection   Salaries are commensurate with experience and qualifications, as well as market and business considerations.  Colorado Pay Transparency Range: $110,000-$117,000 All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.