ABOUT MANAGED MOVES We are a small and thriving local business that supports the 65+ community. We assist our clients through every step of the moving process from downsizing assistance, packing, moving, unpacking, and clearing out their former home for sale. We work closely with our retirement community partners in the Portland/Vancouver area to ensure a smooth transition for their new residents. We are seeking a dedicated Move Coordinator to provide essential support in the office. This role involves collaborating with the Office Manager & Estimators to schedule & arrange jobs, as well as educating our clients about our services. This is an excellent opportunity for an individual who thrives in a dynamic but supportive work environment and enjoys working in a team-oriented setting. In this role, you would complete tasks such as: Answering phones & scheduling new clients Researching & verifying move details Preparing paperwork Fielding questions from current & prospective clients Self-directed administrative projects & project management This role demands a strong attention to detail and organization. QUALIFICATIONS Clean criminal background in the last 5 years Three years office administration & customer service experience and/or a combination of education and experience Strong attention to detail Comfortable with Mac computers, Google Suite, and the ability to learn new scheduling software A passion for serving the customer and developing a compassionate rapport with clients and senior community staff over the phone and email Demonstrated ability to return to a task after interruptions, often repeatedly Skilled at working both independently and in a small team environment A sense of urgency with a demonstrated ability to meet multiple concurrent deadlines Excellent communication skills and a calm demeanor, even in stressful situations Open to performance feedback and a sincere desire to deliver a positive outcome for our clients APPLICATION Required Documents for completing Application: · An updated resume or work history · A letter of introduction, cover letter, or statement of interest describing how your professional values, acquired skills, and work history are a good fit for this role. · References page Failure to submit any of the above documents will forfeit application. —— Note to applicants: Throughout the hiring process, the hiring team will explore each applicant’s personality fitness and aptitude for working closely with office team members. Applicants are invited to share supporting “soft skills”, volunteer, or lived experiences in addition to required work history. Managed Moves is committed to creating an inclusive work environment and welcomes diverse backgrounds from our applicants. Please include any relevant information in the Required Documents. ____ (Optional, separate from Required Documents) Name and briefly explain a fictional character that you admire. If you had a limitless budget to spend on a meal, where would you eat? What is a personal hobby or skill you are hoping to master in the next few years? What is your favorite nerdy scientific fact? If you could be any animal besides the evolved ape that you are, what would you be? If you were given limitless money to open an animal sanctuary, what animal do you choose to save? You have won an all-expenses paid trip for 2 weeks to a location of your choosing! Where do you go and what do you do? How many cats do you think is the right number of cats to own? Name a world record you think you can beat next week. Do you have a favorite scenic place to visit in the Pacific Northwest?