Customer Support Representative - Front Office Assistant Full Time

Who we are Barre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and empowered from within—a radical shift that helps people create healthy relationships with their bodies and minds. The foundation of our company—and the key to achieving our vision—is the barre3 class, a full-body balanced workout combining strength conditioning, cardio, and mindfulness. Taught in our 160+ studios across the U.S. and Canada and on our online platform, which has a streaming-subscriber base in 98+ countries, our class reaches hundreds of thousands of people. Launched just over 11 years ago, barre3 has already become one of the largest franchisors in the industry and has grown into a matrix organization with distinct and thriving units, including franchise, digital, retail, and retreat experience. The opportunity The Operations Staff are responsible for three main roles, Front Desk, Play Lounge, and Support Staff duties. The Front Desk and Play Lounge team are responsible for ensuring strong client relations while maintaining an organized, clean, and welcoming studio atmosphere; focusing on sales, membership, leading by example, and imprinting on other staff. The Operations Team will assist the Studio Manager in daily tasks that meet the guidelines outlined in the Policy and Procedure Manual for studio maintenance. The details Minimum shift requirements- 2 per week, part time position, all hours will be under 28 per week. Shifts will be likely blend of weekday and weekends  Compensation: $17 per hour, included is complimentary barre3 membership for yourself and any other member of your household. 40% off in-studio retail and access to barre3.com All employees are part of “barre3 Portland” but to keep communication more streamlined, all instructors and operations team members are assigned home studios- while it’s possible you may work shifts at alternative studios, your home studio Studio Manager will be your primary point of contact. Key Responsibilities Provides excellent customer service to visitors and members. Seeks to build relationships with members to provide a positive and memorable barre3 experience. Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members. Builds strong client relations with barre3 clients while maintaining a warm and supportive environment. Provides a safe and caring environment for barre3 children. Executes strong communication skills and a professional presence to staff and clients. Works together as a team to ensure that the day-to-day operations run smoothly. Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members. Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication. Works on special projects with Studio Manager and Operations Manager Helps continuously evolve barre3 studio standards, making Portland “best-in-class” for operations standards company wide. Maintains a clean, sanitary, and organized studio atmosphere at all times. Prepares the studio for the AM/PM classes and front desk shift. Helps with in-studio events and off-site events. Requirements The ability to provide exceptional customer service and work independently. Must possess excellent listening, verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Must demonstrate initiative, self-motivation, adaptability, and flexibility. Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills. Must display empathy while maintaining firm boundaries. Must be able to work a minimum of two shifts per week. Two years of education, or equivalent experience, in customer service, sales, or childcare is required. Benefits Competitive compensation Complimentary studio membership for you and a family member 40% off barre3 retail products Mission-driven and values-oriented company

Welcome to the HEART of Pa’ia… We are currently seeking an inspired and motivated Cashier to join our Mana Foods Ohana! Cashiers are responsible for the following: • Accurately and efficiently process customers' transactions while providing fast and friendly service. • Meeting the standards of excellent customer service. • Cashiers often bag their customers' orders. • They assist in the cleaning and dusting of the check stands and surrounding areas. • Taking “return” products back to proper shelf locations. • Able to work well with others in a cooperative environment. • Good communication and listening skills. • Good organizational skills must be detail-oriented so we can minimize expenses and loss. • Good understanding of Mana’s inventory. • Good communication and interpersonal skills • Ensuring performance contributes to the best interest of Mana Foods. • Must be available to work morning shifts Monday through Friday. • Must be 18 years of age or older. Team-oriented work environment with great benefits including: • Competitive wages • Medical insurance • Paid vacation. • Time and a half for select holidays. • 401k retirement plan with a company match • A fabulous store discount. • A generous supplement discount program. • Advancement opportunities, and more! Pay is commensurate with experience and knowledge. Evaluations with potential generous raises. Come in and fill out an application. 49 Baldwin Ave in Pa’ia. Or send us your resume... We look forward to meeting you…Mahalo!

Do you enjoy working with children? Love putting a smile on a child’s face? If so, we have an opportunity for you!   The CAC/YAC Attendant provides peace of mind to our members by ensuring that their children have fun in a safe and supervised environment during their visit, while they enjoy East Bank Club services. Part Time Schedule: Tuesday: 8:30 AM-1:00 PM & 2:00-7:00 PM (This is a split shift- As Is) Saturday: 8:00 AM-1:00 PM Sunday: 8:00 AM-3:00 PM Rate of Pay: $18 per hour. This role is considered entry-level Job Responsibilities: Monitor and observe children at all times to ensure their safety. Implement and lead children’s activities, including simple crafts, story-time, and sing-alongs as assigned by the manager or team leader. Change diapers as necessary and assist children in the washroom. Greet members upon entry and communicate child’s activities and incidents upon pickup. Maintain cleanliness of CAC & YAC, including washing and disinfecting tables, toys, games, supplies, etc. Accurately schedule reservations, check members in and out, and complete cancellations as necessary. Create engaging activities for children on a weekly basis. Add relevant notes to member accounts and complete incident reports within 24 hours. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. All other duties as assigned by management. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. Book reservations Answer phones calls as needed Requirements Must be authorized to work in the USA. We use E-Verify. Experience working with children is required. Experience in childcare or a background in education is preferred. Ability to multitask, work well under pressure, and being able to work in a fast-paced environment. Must be able to provide outstanding customer service skills.  Must be CPR/First Aid certified or obtain certification within 30 days of hire. Must be able to lift and carry up to 50 lbs, kneel, and stand for sustained time periods. Effective and clear verbal and written communication skills. Occasional evening availability. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

🌺 Now Hiring – Kiosk Team Member (October + ongoing months) We’re excited to open our new Haleʻiwa Hat Club kiosk this October, and we’re looking for awesome team members to join us! Details: Location: Ala Moana Center (October + potential ongoing months) Hours: 10 am – 8 pm daily (part-time or full-time shifts available) Start: October 1st Pay: $18/hr + employee discount What you’ll do: Help set up and break down the kiosk each day Engage customers and share our story with aloha Handle sales and keep the kiosk looking great Support with inventory, merchandising, and creative displays Help customers design their own hats and use heat press to adhere iron-on patches to hats. We’re looking for: Friendly, reliable, and self-motivated team players Comfortable talking with customers and working independently Flexible with scheduling (perfect for college students or creatives) Retail or sales experience a plus, but not required—we’ll train you! If you love hats, style, and good vibes—and want to be part of a fun local brand—we’d love to hear from you! 👉 Apply by replying to this ad or DM us on Instagram @haleiwahatclub with a quick intro about yourself and your availability.

Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you! The Club Receptionist, aka “Director of First Impressions,” is responsible for greeting, supporting, and ensuring members are checked into the club with a smile! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner. Pay Rate: $18.00 per hour Part-time Schedule: Monday: 4:45am-1:15pm Friday: 4:45am-1:15pm Sunday: 1:00-9:00pm Job Responsibilities: Welcome all individuals into the club; assist members, guests and vendors as needed Monitoring and carrying out accurate check-in procedures for all members, guests, and employees. Exhibit excellent customer service skills at all times Complete job duties at times multitasking Maintain a clean and organized workspace for the reception associates Re-route calls and alert various departments on visitors and guests Handle difficult situations in a calm manner while remaining professional Communicate effectively with team members and management Requirements Must be authorized to work in the USA. We use E-Verify Similar experience preferred Great communication skills with the ability to handle difficult situations Must be available to work various shifts (early mornings, late evenings, and weekends) Must be able to work well in a team setting Great organizational and time management skills The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

As the Sales associate, you will be the brand ambassador and a smiling face of our company. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Associates rotate to work in the following stores: Coach, Longchamp, Michael Kors, Polo, Kate Spade, Marc Jacobs, Sunglasses, Fashion Watches & Jewelry. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer’s temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Other Information Shifts you must be able to work 05a-1p 09a-2p 10a-3p 11a-4p 4p-930p 5p-10p 6p-10p