$17/hour
643 Front St, Leavenworth, WA 98826, USA
Little Red’s is hiring for Shift Leads to be responsible for running day-to-day operations at all three Wenatchee Valley Little Red’s locations and to guide general business strategy to help facilitate future growth. Their duties will include typical barista duties and training staff, tracking daily cash flow and setting sales goals for their team, helping to create lists of supplies, managing team to ensure consistent and wonderful product and service. Duties and responsibilities: Shift Lead will assist owner and General Manager to achieve goals and also ensure that all teams within a unit are functioning well. Your work may include: Developing key performance goals and managing the performance of staff Creating and implementing strategies for business growth Encouraging promotion of staff Ensuring that staff deliver quality coffee, cookies, food and service to guests Working closely with owner and General Manager to retain new customers Developing new solutions to meet customers needs Improving internal processes for better productivity Overseeing large projects such as custom bakes and events Monitoring the financial health of a location-reporting loss etc. Requirements: Must have min of two years as a Barista with food prep experience. If have baking experience -major Points! Keen strategic thinking and planning Understanding of product management and financial monitoring Excellent leadership skills, including goal setting, motivating, training and mentorship Exceptional interpersonal and communication skills, including writing, speaking and active listening Effective conflict resolution and problem-solving skills Good organization and time management Comfortable in a fast-paced or high-pressure environment In-depth knowledge of coffee and food service Little Red’s Shift Lead must have excellent people skills that they use to manage their staff-building them up when they do well and offer constructive criticism and retraining as needed. They understand Little Red’s overall vision and will set realistic expectations for their team. We are looking for someone who is a strong communicator and who can address issues with employees or customers and motivate their team by acknowledging their strengths; They empower their team to be successful by delegating tasks and giving them opportunities to grow and try out new ideas. We are hoping for someone that is flexible and will use creative problem solving to respond and adapt to challenges such as missed sales goals or unsatisfied customers. Wage to be discussed based upon experience. Once training is complete we can discuss raises. Tips included. Both Leavenworth and Pybus Market location need shift leads. Job Type: Full-time Pay: From $17.00 per hour Benefits: Employee discount Flexible schedule Paid time off Paid training Work Location: In person