Security Guard (Hauula)

SECURITY RESPOSIBILITIES Responsible for the Safety and Well-being of Pat’s at Punalu’u Condominium; Owners, Residents, Guests/Visitors, Vendors and Staff. ESSENTIAL FUNCTIONS Monitoring flow of pedestrian and vehicular traffic through property and common areas: • Assisting Residents, Guests, and Contractors, while they are on property • Watching for and initiating contact with unwanted individuals and activity • Documenting all incidents and notifying management in a timely manner • Notifying HPD when required (i.e. Property Damage, Domestic, Theft and/or Trespass) • Notifying EMS when required (i.e. Injury and/or Illness) • Notifying HFD when required (i.e. Fire) • Locating and securing unsafe, hazardous areas on property • Performs other duties as directed by the Security Manager Monitoring of Move-Ins and Move-Outs on property: • Set up and breaking down of padding in designated elevators • Inspections of common areas before and after moves • Documenting any and all damages; including names and phone numbers of responsible parties for follow-up of repairs. Monitoring fire systems and water systems on property: • Responding to all fire alarms, false and real. • Evacuating residents in a fire incident, helping elderly and med patients get out of building safely • Notification of HFD, EMS and/or HPD when required • First responders in clean-up of water to minimize damages • Documentation and notification of management in a timely manner for follow-up and insurance purposes Responding to complaints: • Noise, Water, Fire, Smoke, Domestic, Damages and/or Injury • Documentation and notification of management in a timely manner for follow-up and insurance purposes • Notification of HPD, HFD, EMS assistance when required. Responding to Emergencies: • Water leaks, Fire/Smoke Alarms and/or Injury • Documentation and notification of management in a timely manner for follow-up and insurance purposes. • Complete Incident report to include: Date, Time, Unit numbers, Owner Name and phone numbers • Notification of HPD, HFD and/or EMS for assistance when required. Patrolling of common areas of property: • Common Area, Pool Area, Grounds, All Residential Floors • Mechanical rooms (Pump, Fan Electrical, Elevator Machine, Generator rooms) • Documentation for records and/or necessary follow-up of management, specific department(s) and/or vendor(s) • Notification of HPD, HFD and/or EMS for assistance when required. Patrolling Parking: • Tracking damage to property, oil stains, structure damage, broken lights and sprinkler heads, etc. • Monitoring resident vehicles, lights that are on, damage to vehicle, unwanted person tampering with resident property • Making sure Residents follow Rules and Regulations of the Parking Lot • Monitoring Parking structure for suspicious persons and activity • When necessary, directing traffic through common area • Documentation for records and/or management follow-up • Notification of HPD when required (i.e. Property damage, theft and/or trespass) • Notification of HFD when required (i.e. Fire) • Notification of EMS when required (i.e. Injury). Trash Room; Monitor: • Regular and frequent checks to ensure proper function to avoid jams and/or to clear jams • Changing of bins when full after hours • Submission of report for discrepancies, malfunctions and/or necessary repairs • Finding, identifying and reporting to maintenance all discrepancies of property Correspondence with Residents, Contractors, and other vendors: • Receiving and dealing with complaints • Setting up Property Equipment, Grill, Party room • Stopping unwanted persons from entering the building • The holding of Lost/Found properly logging items • Enforcing the Rules and Regulations of the property Common areas (Pool, BBQ, and Exercise room, etc. • Documenting House Rule and Policy violations • Maintaining a positive and courteous attitude when dealing with hostile individuals • Closing umbrellas on tables (Oceanside) • Putting lawn chairs back in proper place in picnic area, and pool enclosure • Emptying the trash in front of elevator • Cleaning the gym toilet when necessary • When walking property, picking up any trash • Check garbage chute for blockages EDUCATION AND EXPERIENCE 1. GED or High school diploma. 2. Residential security experience preferred. 3. Active Hawaii Guard Card Required. (may obtain on the job) SKILLS, ABILITIES & ATTRIBUTES 1. Able to work well under compressed timelines, changing priorities, and varied hours and circumstance. 2. Organized; able to manage large numbers of tasks simultaneously. 3. Excellent communication and interpersonal skills. 4. Strong leadership and management skills. 5. Completion oriented. 6. Working knowledge and experience in document, email and internet applications. Hours required: Full Time: 40 hours per week Part Time: 19 or less Hours per week. On-call: Fills in Hours for open shifts. Physical Job Requirements: Hearing: Critical Must be able to hear warnings or instructions from other persons, hear sounds and noises that may constitute a potential hazard, and hear warning bells and sounds in order to work safely in the field and respond to applicable alerts, such fire alarms. Vision: Critical Must be able to see clearly to inspect, diagnose, and affect any problems that may compromise the safety to the building, residents and guests and employees. To understand written communications regarding job specs, procedures, and safety protocols. Speech: Critical Must be able to communicate verbally in a clear, efficient and accurate manner, in order To convey pertinent information regarding work, jobs, conditions, and requirements. Must communicate with employees, residents and vendors accurately and effectively, including those with heavy accents and limited facility with English. Literacy: Critical Must be able to understand written protocols, standards, quotes, drawings, specification sheets, health labels, safety, and properly. Must be able to draft correspondence, incident reports, and recommendations.